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Lightning Appliance Service

Appliance Repair, Appliance Repair - Small, Tree Service

About us

We have the skills to repair your major home appliances. Lightning Appliance Service offers service to all Major Brand Appliances. For over 15 years, Lightning Appliance Service has served the area with a commitment to service and value to all customers. We appreciate your interest and look forward to earning your business. Our knowledgeable repair technicians will take time with you to explain the nature of any problem and provide valuable information needed for customers to make the best choice for repair or replacement of equipment. Our standard is excellence and our goal is complete customer satisfaction. There is no service charge with repair. Most of our repairs are completed within the same day of the appointment, which always places a smile on our customer's faces. We have over 5 Warehouses of inventory; we also have a courier service which can deliver parts to any of our technicians at No Additional cost. We also offer service within 2 hours. We accept Emergency Repairs at no extra cost for our customers. All you have to worry about is just calling us and we will handle the rest. Trust us and know that your appliances are in good care with our technicians. Just call today and schedule an appointment.

Business highlights

29 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered

Services we offer

all major Appliance repair Whirlpool Maytag GE Frigidaire samsung LG Kitchenaid Kenmore Electrolux Jenn-Air Amana Hotpoint Bosch Viking Wolf Dacor Thermador DCS

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9250 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
3%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 151-175 of 250 reviews

Richard H.
06/2020
5.0
appliance repair
  + -1 more
with out a hitch
Description of Work: icemaker repaired

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Paul C.
09/2017
5.0
appliance repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Cindy C.
08/2017
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

joseph M.
01/2013
5.0
appliance repair
  + -1 more
We called and they came on a Saturday at no additional charge. They fixed my fridge. They were very quick in coming and did an excellent job.
Description of Work: My fridge was not getting cold even though the freezer was working. The fan had to be replaced and the drain unclogged.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Sari S.
01/2013
5.0
appliance repair
  + -1 more
He came the same day we called to diagnose it. To hold us over, he lubricated the motor so that it would work for us until he could come back. Then, as promised, he called us when the part came in a few days later. He then came a couple of days after that and installed the new motor. So far, so good. The dryer is working, we have a warranty for a year, and if anything goes wrong, I trust that he'll come back. He seemed professional and honest and I would use him again.
Description of Work: First came to diagnose why our dryer konked out. He came and took appliance apart and determined that the motor was broken. Although he suggested it may be better to replace the whole appliance, he also said a new motor would add several years to the dryer. We decided to go with a new motor and he came a few days later and replaced it. The dryer is working fine and hope we get a lot more life out of it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Vadim T.
12/2012
5.0
appliance repair
  + -1 more
Had very good experience with them. Called them at 9 o'clock in the morning, explained that the dishwasher doesn't turn on, was promised a technician be in my house between 10 and 12 pm. They arrived at 11:30. Quickly identified the cause of the problem, quoted me the price, which was, in my opinion, fare and quickly fixed it. They were very polite and professional.
Description of Work: Replaced dishwasher's circuit board.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Michele B.
12/2012
5.0
appliance repair
  + -1 more
They first came to give me an estimate. They had a Saturday appointment unlike every other place I called and they said they would be here between 9 and noon. They showed up at 9 on the dot both times. Very prompt and professional.
Description of Work: I called them because my dryer was beeping when it wasn't running and also beeping an error when it was, even though it was working just fine. Turns out the computer in it was going, so Tri State Replaced it.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

Juanita B.
12/2012
5.0
appliance repair
  + -1 more
I called around 1:00PM and they came before 5:00PM. They quickly diagnosed the problem and were able to replace the oven igniter in less than 15 minutes. The online cost of the range oven igniter is $33.00 (not including shipping and handling). So the service call was approximately $110 - $130. For same day prompt, competent and professional service it was worth it.
Description of Work: My GE Spectra oven would not heat up and the broiler was not coming on. They replaced the oven igniter.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Mona B.
12/2012
5.0
appliance repair
  + -1 more
Was very happy with service (excellent communication), advice and repair. Very reasonable charge. Highly recommend.
Description of Work: Inspected problems with 2 ovens (one was tenant's). Advised part for one is no longer available but will be on lookout for replacement on used one. 2nd oven appeared broken (computer control on double wall oven was flashing) after power outages and surges on south shore of Long Island after the great storm, but he managed to fix it with some adjustments in just a couple of minutes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Alexander S.
11/2012
5.0
appliance repair
  + -1 more
Tri-State made the effort to send a technician the same day I called, which was unexpected and much appreciated. Keury, the technician, was very knowledgable and friendly but most importantly, he spent a lot of time making and testing adjustments to a very old unit which is essentially not repairable. Since replacement parts (such as a new thermostat) are not available, he cleaned out the the gas lines and made adjustments which transformed this antique oven from not useful to reasonably functional.
Description of Work: The service technician, Keury, cleaned and adjusted the gas lines on my appx 60-year old built-in Modern Maid wall oven which was barely able to get up to about 250 degrees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Ilana W.
11/2012
5.0
appliance repair
  + -1 more
They are great. I call and they are there quickly. Each time they were prompt and did the job well.
Description of Work: I already used them a 2nd time for the fridge. The first call was for the stove. The pipes to each burner were clogged. They came and cleaned it out then they double checked to see if the same problem was with the oven. They saw it had a minor loose part and tightened it. The 2nd call was for the fridge leaking water. They fixed that quickly as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

JAMIE G.
11/2012
5.0
appliance repair
  + -1 more
i couldnt have had a better experience! see above...
Description of Work: My washing machine would intermittently shut off after the tub had been filled and wouldnt drain...One complete cycle would be fine and then i would proceed to do another when the aforementioned problem would occur....i had called in another company months ago and they told me that they thought it was a switch so i ordered the part and when they came out they said they werent sure and it probably couldnt be fixed...so i called Tristate yesterday and Keury and Kairo came out today...they couldnt have been more professional, courteous and patient.....They sat through 3 loads of wash to see if the problem would surface and it didnt but they replaced the part that i had on hand and indicated before they left that if the problem recurred they would come out again....it was a TOTAL PLEASURE to deal with these 2 gentelmen who knew there trade and were very open and honest...how often can you say that about a company? not very....

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$71

Noname N.
10/2012
5.0
appliance repair
  + -1 more
It went very well. The 2 men, Keury and Kairo were most professional and courteous.
Description of Work: Fixed a broken part in my 20 year old Maytag washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Stephanie C.
10/2012
5.0
appliance repair
  + -1 more
Keury the technician was great. He came on friday found the problem ordered the part said he would come back when it came in. I am thinking probably monday. No well he came back on saturday and fixed the dishwasher. Honest, courteous and reliable service. I would defintely use them for any appliance repair.
Description of Work: Repair of my dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Gail H.
09/2012
5.0
appliance repair
  + -1 more
Extremely well. Courteous, informative, punctual, professional.
Description of Work: Fixed refrigerator. Replaced a part.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Ira S.
08/2012
5.0
appliance repair
  + -1 more
It went very well. The came promptly, diagnosed the problem quickly, and had the repair done in under an hour. Their attitude was great, they were very professional, capable, and honest. I honestly believe it would be very hard to fined a company that was in any way better than these guys. It was truly a pleasure. I would certainly work with them again, and can reccommend, them to anyone. One of them, I believe his name is Keury was 26 and told me he began to learn this kind of work by going out with his father on service calls when he was 10 years old. My wife and I are certainly happy he did. GREAT JOB GUYS!!!
Description of Work: Our refrigerator was clearly broken, it was not getting cold enough. Tri-State arrived. They opened and emptied the freezer compartment, and diagnosed the problem within 10 minutes. The refrigerator needed a replacement fan/motor. They had the part in their truck . They quoted me a fair price ($195.00) for the repair. the work was completed about 15 minutes after I gave them the Ok.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Damali L.
06/2012
5.0
appliance repair
  + -1 more
They recommended I get a new oven and I thought that was great advice.
Description of Work: I was having problems with my oven so I called Tri-State Appliance Repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diego L.
06/2012
5.0
appliance repair
  + -1 more
He was honest and gave me a direct anwser.
Description of Work: HE gave me an estimate to fix my washer

Rating CategoryRating out of 5
value
5.0
professionalism
5.0

Yes, I recommend this pro

Diane R.
04/2012
5.0
appliance repair
  + -1 more
They were really good. It was a little pricey but everything else was great. They came the day we called them. He knew exactly what he was doing, he fixed it, and it has been running smoothly ever since.
Description of Work: They fixed my freezer for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Richard S.
04/2012
5.0
appliance repair
  + -1 more
Was very happy with the response, the work and resolution.
Description of Work: Tri-State made a prompt appointment which they showed up on time. They accurately diagnosed the issue with my washing machine and removed an article that was clogging the water pump preventing water from properly extracting. They were honest and forthright re: the repair, tested the washer afterwards to ensure it worked, which it does. They did a top job! Would absolutely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Debra C.
03/2012
5.0
appliance repair
  + -1 more
Called Tri-State about 6:45 PM . Dispatcher was courteous and professional and explained the service fee / repair fee clearly beforehand and it was very reasonable. The technician, Keury, was courteous, professional and efficient. He quickly assessed the problem and got the job done quickly. Would definitely use again and highly recommend Keury & Tri-State Appliance Repair.
Description of Work: My refrigerator wasn't working and I needed someone ASAP.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Susan O.
02/2012
5.0
appliance repair
  + -1 more
It turns out I needed a new motor. Kurry was very nice. I was confident that he new what he was doing. Had to get an extra part which caused a delay in repair. Was to come back on Monday but I had to wait until Tuesday for him to come back. He did a good job. Left the room clean. I will call him again if I need a repair.
Description of Work: Needed to have my clothes dryer fixed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$310

Jonathan T.
01/2012
5.0
appliance repair
  + -1 more
The price was a little high, but he honored an online coupon and we saved a bit off of it. He also took the time to look at a stove that we though was malfunctioning and admitted it was fine and didn't charge extra. Good guy, would use again.
Description of Work: My second refridgerator's freezer stopped working. He was able to defrost the freezer and replace the part. It took longer than expected and he had to return later on with the part, but he got it working again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jonathan O.
11/2011
5.0
appliance repair
  + -1 more
The door on our dishwasher would not close or latch (One of us tripped over the open door overnight, knocking the hinges out of whack). It was the Sunday before Thanksgiving, and I was not optimistic about getting service. I called Tri-State around 7:30 a.m.. The technician, Keory, told me on the phone that he would be at our apartment between 8 a.m. and 9 a.m. He was true to his word. Keory took care of the problem quickly and efficiently.When I asked him for advice on where to obtain a replacement for a broken part on our refrigerator, he recommended a website and obtained the model number for the fridge for me.I'd use Tri-State again.
Description of Work: Fixed the door on our dishwasher, which would not close or latch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

dale W.
10/2011
5.0
appliance repair
  + -1 more
It went very well and I was very pleased with the efficiency of tech.
Description of Work: My gas dryer would not heat up. Repairman came and put in a new heating element.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Contact information

1000 Airline Rd, Mcdonough, GA 30252


Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
10:00 AM - 1:00 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Tree Service

FAQ

Lightning Appliance Service is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 10:00 AM - 1:00 PM

Lightning Appliance Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Lightning Appliance Service does not offer free project estimates.
No, Lightning Appliance Service does not offer eco-friendly accreditations.
Yes, Lightning Appliance Service offers a 10% senior discount.
Yes, Lightning Appliance Service offers emergency services.
Yes, Lightning Appliance Service offers warranties.
Lightning Appliance Service offers the following services: all major Appliance repair Whirlpool Maytag GE Frigidaire samsung LG Kitchenaid Kenmore Electrolux Jenn-Air Amana Hotpoint Bosch Viking Wolf Dacor Thermador DCS

Contact information

1000 Airline Rd, Mcdonough, GA 30252


Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
10:00 AM - 1:00 PM