Five Star Painting of McDonough

Old cedar siding was uneven, thirsty and some boards were very rough. A lighter color was painted over a darker color. Overall this was a more difficult than average paint job. Joseph Lodato supervised his crew of five people. They power washed one day then painted two days later after the siding dried. Some boards required more than one coat to cover properly. After they were finished we decided that one wall (the weathered wall) really needed another coat. Joseph did not argue or complain. We bought the additional paint and his crew painted the walls again. Over all we are happy with their performance and would do this over if we were to start over - and we would use them again. We likely will on another house.

My advice to others is to check thoroughly to make sure they have replaced everything that they have taken apart. They did an excellent job painting, but I am still recovering. When they took out vents they put them back in the wrong place. I was not getting any air conditioning because they put the vents back in the wrong place. I had to pay for an air conditioning company to come out to see why I was not getting any air. This company does not return things like they were before they came. They need to work on the fine details. They cost me a lot of money. For the $5,000 I paid them I should not have had any issues. They were very responsive as far as the schedule and everything.

Of all the initial round of companies that I contacted, Five Star was the only one to return my message to schedule an appointment. The appointment was scheduled for Friday, November 12th, first thing in the morning. I received a call from an Al or Alvin the evening prior to confirm my appointment time. After no one arrived at my home, 45 minutes after the appointment time, I called the cell phone number of Al or Alvin. I asked him if he was still coming for my estimate. His answer was: "I left you a message yesterday that I wasn't going to make it." I informed him that he'd actually called me to CONFIRM my appointment the night prior. He replied that he must have confused the clients and offered to come do my estimate the following week. Since I was going out of town most of the following week - that wasn't an option (which is why I scheduled the appointment for a day that worked for me). He didn't have any other suggestions. So I called the company directly after we hung up and explained the situation and asked if there was someone else they could send to do the estimate. The representative told me that she would call me back shortly. I never received a call back...EVER! No apologies, no call back, poor service...and the reality is at that point I didn't even WANT them doing the work for me anymore.