We are the Cleaner Choice
What we use to clean our space makes it into our bodies. We use only products with certified organic ingredients, which reduces chemicals on surfaces and in your air, keeping your family safe and healthy. We take care of your home with the same care as if it were our own. We leave your sanctuary spotless so that you can focus on the more important things in life. We offer one time, monthly, bi weekly and weekly cleaning services to meet your busy schedule. If you have your day today cleaning under control, let us do the really dirty work. We provide deep cleaning services to reach the places you might have missed. Customer satisfaction is guaranteed! Licensed and insured.We are a top to bottom cleaning-service, and we strive to give our customers the best cleaning service possible.
We are a small, family-owned business so we can provide the attention to detail that those big chains can't offer. Our staff will leave you feeling good about opening your front door every day.
Business highlights
6 years of trusted experience
Women Owned & Operated
Family Owned & Operated
Eco Friendly
Services we offer
General Housecleaning Services, One Time Cleaning, Weekly/Monthly/Bi-Weekly Services, Deep Cleaning Services, Move-In and Move-Out Cleaning, Airbnb/VRBO Cleaning, Cleaning Countertops, Dusting, Sweeping, Vacuuming, Available upon Request: Dishes, Laundry, Fridge and Oven Clean Out
I was first quoted $260 for my four bedroom two bathroom house for a standard cleaning, and $340 for a deep clean. Then I asked for quote for a standard clean of just two bedrooms two bathrooms, kitchen and living room, “about $165”. The day of my cleaning we decided to go with the two bedroom two bathroom standard clean option because the other rooms in my house don’t get used as much. My charge ended up being $325 -I feel like I wasted at least $200 of it. Contessa did an excellent job in my master bedroom and master bathroom, however things we’re missed in every other room in the house, and my kitchen was barely cleaned at all. Contessa highlighted the excellently cleaned areas when they finished and I paid them without question assuming that all the other areas were cleaned as excellently, (although very disappointed with the enormous increase in price). Soon after they left on a Friday evening, I began to realize that most of the house was not cleaned well at all, and notified Contessa immediately. She told me they could come Monday, but she had two houses to clean first, or she would give a $50 refund. A $50 refund was totally unacceptable to me considering the overall charge. I made sure that I was home all Monday afternoon, and told Contessa so, she told me that it may be late by the time they come over. I tried to contact her several times through Monday evening and did not get a response until after 8 PM saying that they were still working on their last house. I told her I’d be available first thing the next day, she said that she already had somewhere to be, so I asked when she could come and told I was very flexible and mostly available over the next couple of days. I did not get a response. So now in addition to my house being poorly cleaned overall I also wasted an entire afternoon and evening waiting for them to come, not to mention the time I had to waste checking behind them and sending photos to her to show her what was missed. The service contract states that she charges $50 per person, per hour, if the house takes longer to clean than expected/quoted they charge accordingly. When I agreed to her service contract I did not realize that the “persons cleaning” would not be fully trained adults- my house was cleaned by her and two teenage daughters. In her own words the excuse for the kitchen is she is still training her youngest daughter. I requested a $100 refund as I feel like that is reasonable -not only for everything that was missed, but for all the trouble afterwards, and she refused saying she would only send a $50 refund. At this point I have way more time invested in it than I’ve spent money and I’ll clean my kitchen and all the other things missed myself versus waiting around for it to be a priority to her. So I accepted her $50 refund which she sent immediately, however I am far from satisfied. I feel like I have been strung along because she already had my payment in full and I would never recommend her service to anyone- mainly for that reason. Check Google review to see cleaners response.
Description of Work: Standard house cleaning
Rating Category
Rating out of 5
Timothy R.
04/2022
4.0
house cleaning
+ -1 more
Always responsive and does a quality job.
Description of Work: House Cleaning
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
Angela B.
03/2022
5.0
house cleaning
+ -1 more
They did an amazing job. My house smelled ao good when i got home due to the all natural chemicals they use. I definitely continue to use them
Description of Work: Housecleaning
Rating Category
Rating out of 5
Yes, I recommend this pro
Kelly B.
03/2022
5.0
blind cleaning, house cleaning
+ 0 more
Pixie Dust is wonderful! They did a deep clean for us and I don’t think our house has ever been so clean. I will definitely call them again—cannot give them enough stars!
Description of Work: Housecleaning
Rating Category
Rating out of 5
Yes, I recommend this pro
Sandy D.
03/2022
5.0
blind cleaning, house cleaning
+ 0 more
The house was spotless when cleaned with products that were mostly environmental friendly.
Description of Work: House cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kate T.
03/2022
4.0
floor cleaning
+ -1 more
They were good. They let me know when they were coming. They did a fast and fine job.
Description of Work: They did the floor tile and bathroom cleaning.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Blind Cleaning,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Interior Painting,
Exterior Painting,
Stucco,
Wallpaper,
Wallpaper Removal,
Upholstery Cleaning,
Drapery Cleaning,
Carpet Cleaning
FAQ
Pixie Dust Cleaners is currently rated 4 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 5:00 PM
Pixie Dust Cleaners accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Pixie Dust Cleaners offers a 10% senior discount.
No, Pixie Dust Cleaners does not offer emergency services.
Yes, Pixie Dust Cleaners offers warranties.
Pixie Dust Cleaners offers the following services: General Housecleaning Services, One Time Cleaning, Weekly/Monthly/Bi-Weekly Services, Deep Cleaning Services, Move-In and Move-Out Cleaning, Airbnb/VRBO Cleaning, Cleaning Countertops, Dusting, Sweeping, Vacuuming, Available upon Request: Dishes, Laundry, Fridge and Oven Clean Out