V P Painting & Home Improvement

No punch list, left my house unfinished, windows painted shut, wrong paint color, window screens not installed or installed dirty. Paint spray not controlled, areas not protected, furniture left out in the rain. And they gave me $500.00 not to write this. Check not cashed. Crew that worked even hit my car. 5 year warranty is only given when they know there will not be a claim. Since the owner sold the company custermer service became just a phrase.

The experience with VP Painting has not been a positive experience at all. First the workers showed up late and left early every day. The quality of work is poor at best and the owner does not have any interest in doing the job right. We had two areas with water stains. During the quoting process it was explained to Scott Sherman the owner that we wanted to make sure these areas were properly treated which we were assured they would be. His workers did not pre-treat the water stain areas before painting they simply painted over those areas. After the paint dried of course the water stains began to show. We called Scott Sherman and he did come out and look at the complaint. He scheduled the same two guys to come out and correct the problem. They sprayed the two areas with Kilz from a spray can and we could see right away the colors would not match and made the area more noticeable. Scott Sherman told us to "let it dry". Of course letting it dry did nothing so again they came out and painted those two areas. After painting those two areas it was obvious the paint was not the same color as the rest of the room. Again we contacted Scott Sherman and he sent his worker out to fix the problem. His two workers came in and we addressed obvious issues and he told us he did not have the right tools and he would not paint the entire ceiling to match because Scott would not pay him. They went to their truck sat there for several minutes and left with no explanation. We just received a letter from Scott Sherman stating he was not going to make the job right and sent a check for 150.00. As you can see from this post we started the process with Scott Sherman and VP Painting on 11-17-15 and paid him 3410.00 and did not get what was promised and paid for. The involvement with VP Painting has been an extremely disappointing experience and what makes all of this worse is we are repeat customers. The only alternative we have is to seek help through the court system. UPDATE 3-12-16 We have resolved the issues with VP PAINTING.

The guy providing the estimate was prompt, efficient, and provided a very thorough quote for all work to be performed. He worked with my wife through several iterations, very responsive and understanding of our needs. The crew was also prompt and did a great job. There were a few things here and there (light fixtures with paint on them, wall plug faceplates with screws missing, paint on the ceiling fan), but nothing major. For the price they charged, I could not be happier with the work. They were quick and did a good job.

Everything went according to the plans that were laid out. Was delayed several days because of rain, but that is to be expected. The two guys that did the work were very personable and worked hard, and cleaned up after the job was finished, even scraped the paint from the spray off of my sliding glass door. Then Scott (owner) made a follow up call to insure that the work was done to my satisfaction. This is service beyond what I ever expected, and being in real estate has given me a really clear picture of what most contractors do! V.P. is a stand out as far as commitment and service.

It was very good. The owner was really good to work with and very receptive. We had one small problem and they came right up the next day and fixed it for us.

Very , Very satisfied.