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Tru Tech

3.5(
10
)

Animal Removal, Pest Control, Insulation,

... +1 more

About us

Trutech, Inc. was established in 1984, in over 25 years of business, we have become one of the largest animal control, wildlife and animal removal companies in the nation. We provide wildlife removal, animal removal, animal control, wildlife removal services in Alabama, Arizona, Florida, Georgia, North Carolina, South Carolina, Oklahoma, Tennessee and Texas. If you own a home or business in one of these states, you can rest assured that a Trutech animal removal and animal control specialist is never far away. Many of our wildlife removal and animal removal technicians have degrees in Wildlife Biology, Entomology (insects), Ornithology (birds) or Herpetology (reptiles), with many holding a Master's degree in their specialty field. Trutech employees are clean cut, uniformed professionals who will solve your animal removal problem, no matter what it takes, whether you are in Atlanta, Houston, Orlando, Charlotte, Columbia, Nashville, Mobile, or any of the other cities we service. Click for a full list of the cities and counties we service for animal control and removal solutions.

Business highlights

41 years of trusted experience
Emergency Services Offered

Services we offer

Wildlife removal & pest control humanely trap, squirrels, bats, raccoons, coyotes, hornets, snakes, beavers, rats/mice, skunks, opossums, dead animal removal, armadillos, bees/wasps, exclusion repairs & insulation.

Services we don't offer

TERMITES.

Amenities

Warranties
Yes
Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.510 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
10%
2
30%
1
10%
Rating CategoryRating out of 5
quality
3.9
value
2.9
professionalism
3.8
responsiveness
3.4
punctuality
3.6
Write a review
Showing 1-10 of 10 reviews
John K.
07/2015
5.0
animal removal
  + -1 more
unknown
Description of Work: Have contract with TruTech for pest service. Came out for routine maintenance.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$700
Carl B.
09/2013
5.0
pest control
  + -1 more
He's really good at calling me and following up. He's excellent and very proficient. He's very quick to give you estimates and answer any questions you may have.
Description of Work: They check traps for pest control.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeniffer M.
08/2013
1.0
animal removal
  + -1 more
Avoid this company! They charged us $400 up front, and we received nothing in return (other than $150 refund after a number of complaint phone calls). An individual came out 3 or 4 times in a 2 week period, and we saw NO RESULTS. He set up traps, assured us the “dead rat” in our wall would decay and the smell would disappear using some type of spray, and assured us there were no entrances to our house that needed to be sealed. He couldn’t have been MORE WRONG. We hired someone else who charged us the same amount; however, this guy solved ALL of our problems. He removed the excrement from our wall; therefore, eliminating the smell, disinfected the wall, cleaned/disinfected our entire attic (which was covered in feces the first guy never mentioned), and sealed up FOUR spots on our house where the rodents were entering. Do NOT use this company!
Description of Work: Provider didn't do much of anything besides waste our time.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$255
Karen F.
12/2012
5.0
animal removal
  + -1 more
Mr. Elliot came out to help remove a live skunk from my backyard, after it had sprayed the dogs and one corner of the yard/fence. He was very professional and knowledgeable about skunks and searched all of the back yard. He was delayed getting here due to a meeting in another town so the skunk was gone by then but he provided excellent tips on how to avoid and clean up after a skunk. I would not hesitate to use him again for this type of service.
Description of Work: Mr. Elliot came to remove a live skunk as reported in my original call, when he arrived, the skunk was gone from the yard.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$200
Wayne J W.
08/2012
3.0
pest control, animal removal
  + 0 more
They told me that they just have technicians in the area. They don't actually have an office in Irving. This company is trying to make it look like they are very established in the area but that is not the case.
Description of Work: I called two numbers that I had for this company and both were routed to an office in Georgia. I was trying to find the main office in Irving.
Rating CategoryRating out of 5
Greg S.
06/2012
5.0
pest control, animal removal
  + 0 more
They were very professional and knowledgeable and came out very quickly when I called them and we had a good line of communications. I have also started up with their regular pest control service for my home.
Description of Work: They helped me get a raccoon out of my attic.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Suzanne S.
07/2010
2.0
animal removal
  + -1 more
After Casey left I called 911 Wildlife. Denice and Bonnie were extremely helpful. They explained that traps are not good for animals at this time in the summer. They explained more humane ways to extract the animal. They also said that there is no need to sterilize the interior of the chimney since raccoons in Texas do not carry such diseases. They said that they would have extracted the racoon for $260. They sent Robert to my home that night to remove the trap since the animal would die in there in the Texas heat and set up their system to extract the animal (and turns out she has babies) safely from my home. I feel completely taken advantage of by Trutech. They are not honest and do not take a humane approach to animal removal. Be sure to call 911 Wildlife instead.
Description of Work: Casey came out because we had animal noises coming from our chimney. He cancelled our original appointment two days earlier. He opened the flu and figured out that there was a raccoon in our chimney. He said that although it would be difficult, it was possible for the raccoon to open the flu and come into the house. He also said that, especially because I am pregnant, that we needed to have an ectoparasite treatment done on the inside of the chimney. He had me sign a waiver saying I wanted the work done immediately for $1185. I felt sick to my stomach because I knew this was extremely high priced but he scared me into thinking that this needed to be taken care of immediately. He also inspected our house and said we had 4 holes that squires could use to get into our attic or our deck. To seal these holes and extract the squirrels would be an additional $5500.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0
$1,185
Response from Tru Tech
There are many different approaches to nuisance wildlife removal and prevention. Trutech employs highly educated individuals (75% of our technicians hold biology or wildlife related degrees) and our technicians are trained to determine the necessary approach and professionally handle a wide range of wildlife conflict situations. We prepare for the worst possible scenario to prevent exposing a client or their pets to any type of health risk. It has been scientifically proven that raccoons in Texas may carry rabies, distemper, roundworm, giardiasis, and leptospirosus, just to name a few communicable dangers. These diseases and parasites are transferred not only through direct contact with the animal, but also through respiration and/or contact with urine, fecal matter, and other bodily fluids like blood and saliva. The danger of these risks is compounded in adolescents, unborn children, and the aged. Many other companies are not aware of these dangers and/or do not have the proper licensing to perform disinfecting treatments for viruses and bacteria. There are specific licensing requirements through the Texas Department of Agriculture to treat for common associated-pest, ecto-parasites like fleas and ticks. All Trutech technicians are licensed and trained to treat for parasites. The humane treatment of animals is of the utmost importance to our company. We routinely check our traps and also partner with each customer to be in contact with us if any animal is trapped prior to our return. Trutech believes that it is important to remove the individual animal, and take it to a licensed rehabilitator to be released out into the wild rather than irresponsibly dumping the animal and its young out into the neighborhood for someone down the street to deal with. Trutech is committed not only to educating customers about their problem but providing a comprehensive solution which includes animal removal, exclusion repairs to prevent re-occurring problems, and remediation to clean-up the aftermath of these animals. The solutions we provide are comprehensive and are backed by renewable warranties to guarantee satisfaction. When Trutech became aware of the customer’s desire to do business elsewhere their check was immediately returned to their front door the very same day.
David E.
02/2010
2.0
animal removal
  + -1 more
My experience with them was not very good. The guy came out and charged $500.00 for trapping and $500.00 for exclusion. He did trap one squirrel. They just made a mess of my attic. The company said it was good for a year. I called within that year because squirrels were getting on my roof again. I was afraid that they had found a way in. He never called me back and now it is beyond a year. I left a detailed message asking him to call me and he never did. As part of the exclusion up under an eave, he put some sort of paint on something he covered over the hole and it was unsightly. I would not use them again.
Description of Work: I used the rodent control company to solve the squirrel problem we had.
Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0
$1,000
Michael L.
07/2009
2.0
animal removal
  + -1 more
He came to the house. Surveyed the area, and spotted the problems at the eves, and proceeded to check the fan from inside and outside. He got to the vent from the outside and removed the birds first, then the nest, and sealed the vent so that the birds cannot get back inside the vent. He also sealed the dryer vent. He went up to the eves, and cleaned out the nests and sealed off the areas so that sparrows are not able to get back there to build more nest. He took the birds to the wild-life reserve. Update 8/24/09: A month later I received another bill from the service for an extra $125, with no explanation of what services were rendered for this price. I'm not sure how this happened, and when I try to get in touch with them my messages aren't answered.
Description of Work: Remove the birds and the nest from the exhaust vent and seal the vent. He sealed the dryer vent and the under the eves as well.
Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
5.0
$320
Response from Tru Tech
The original credit card was run for the incorrect amount causing a bill to be automatically generated and sent out to the customer. When the mistake was identified the original paperwork was provided to the customer showing the original price for the service accompanied by the customer’s signature; on the very same day the complaint was called into our corporate office. Trutech has personnel answering the phone 24 hours a day (You will not get an answering machine when you call Trutech). The customer proceeded to pay the remainder of the original service price at our easy online credit card pay site the very same day.
Jeff S.
05/2009
5.0
pest control
  + -1 more
When I called and explained the situation, I was given several different ways of dealing with the situation, and an estimated cost for each. I was also informed of some of the possible scenarios that they could find while dealing with the bees. The pest control guy was not available immediately, but we setup and appointment. It was delayed due to rainy weather, but the company did keep track of the changes and showed up when expected.
Description of Work: A beehive had formed near our chimney. This company came out and took care of the issue, and ensured they could not get back into the open crevice to get back to the hive.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$270

    Contact information

    155 Woolco Dr, Marietta, GA 30062

    www.trutechinc.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded
    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Animal Removal,
    Pest Control,
    Insulation,
    Gutters

    FAQ

    Tru Tech is currently rated 3.5 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Tru Tech accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Tru Tech does not offer free project estimates.
    No, Tru Tech does not offer eco-friendly accreditations.
    No, Tru Tech does not offer a senior discount.
    Yes, Tru Tech offers emergency services.
    Yes, Tru Tech offers warranties.
    Tru Tech offers the following services: Wildlife removal & pest control humanely trap, squirrels, bats, raccoons, coyotes, hornets, snakes, beavers, rats/mice, skunks, opossums, dead animal removal, armadillos, bees/wasps, exclusion repairs & insulation.
    TERMITES.

    Contact information

    155 Woolco Dr, Marietta, GA 30062

    www.trutechinc.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day