About us
Business highlights
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Warranties
YesEmergency Services
YesAccepted payment methods
Photos of past projects
Reviews
3.98 Reviews
Showing 1-8 of 8 reviews
Robert B.
05/2020
interior painters
+ -1 moreSERVPRO of Marietta West did a great job drying my hardwood floors and restoring my home. They were punctual, flexible, and always answered my questions about the restoration process. I would highly recommend SERVPRO of Marietta West
Description of Work: Water Restoration
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Yes, I recommend this pro
Jake R.
04/2020
home improvement stores
+ -1 moreOverview: I started off hopeful, because they said based on my situation I was verbally quoted "X" price. I made it clear from that phone call forward, whether on the phone or in person with a tech, my expectation was to pay within the quoted price range, and that should anything change in that quote that I would be informed immediately so that we could determine how to proceed from there. Long story short, that didn't happen. Quality: The quality was mediocre at best. I spoke with multiple professionals throughout the process that provided the professional opinions on the quality of work being completed. For starters, the loss wasn't treated as a level 3 loss. In a level 3 loss barriers are supposed to be erected to keep contaminants from traveling throughout the rest of the house. That didn't happen. Dry wall cuts are expected to be lasered, chalk lined, and then cut with a professional cutting tool. My dry wall was eyeballed by a tech who used a box cutter. Value: The initial invoice came in at 3X the quoted price. I was told I had to complete a certificate of satisfaction before the invoice could be sent to me. The price invoiced for the "value" of work provided was laughable. Professionalism: Professionalism wasn't ever portrayed to me. I was bullied, threatened, and treated downright disrespectfully. I requested to speak with management on multiple occasions and was never given that opportunity. It took a corporate complaint to finally get a call from management, a call in which I was threatened continually to pay the invoice or else there would be a lien on my home. Responsiveness: The team at Servpro Marietta West may have responded, but provided nothing of substance or value in their response. Thus leading to more wasted phone calls and emails. The most responsive thing I received during the process was getting my bill cut to around 2X the quoted amount. Punctuality: After the first night the techs informed me they would arrive the next morning around 9 a.m. to finish the job. They called around 6 o'clock the next night. I had a previous obligation and was told I would have to wait an additional 2 days for them to come back with the needed equipment to complete the job. The job took over a week to complete! It turns out it was their way of sticking you with the highest bill possible. My Advise: Stay away at all cost. If you have already hired them to do a job, make sure they are getting all of their equipment out of your house as soon as possible. Deny materials to save yourself the unforeseen costs. Above everything else, get a quote in writing. Verbal quotes are useless.
Description of Work: Water Mitigation Issue
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$2,608.48
Fayyaz B.
04/2020
home improvement stores
+ -1 moreThey did clean the water up. But, they left a mess, completely took advantage and way overcharged. Inexperienced. They will extract every dollar they can along with the water. They were completely dishonest. Price never quoted and the meter kept running. You would do better to look elsewhere. Not trustworthy at all.
Description of Work: Water remediation
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$9,000
Thomas G.
10/2014
custom cabinets, appliance sales, home remodeling, interior painters
+ 2 moreThe job took them about four weeks to complete. The kitchen was useable throughout the entire process and they kept our old counter tops available. Their contractors did a great job.
Description of Work: They remodeled our kitchen. They installed new cabinets, appliances, electrical, plumbing, lighting, and completed interior painting.
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Yes, I recommend this pro
$2,000
RONALD C.
09/2007
home improvement stores
+ -1 moreI really had a good experience with them They took time out to show me the different paints and to explain to me how to use their product. Their pricing was a little higher than what I wanted to pay, but I made the purchase anyway due to the great customer service I received.
Description of Work: I purchased about 15 gallons of Bear paints from them, along with painters tape, rollers and pans. I painted the entire inside of my 2500 square foot home including the two bathrooms with this paint.
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Yes, I recommend this pro
$1,200
JOSEPH M.
10/2005
home improvement stores
+ -1 moreORDERED A SWANSTONE SINK SPECIAL ORDER FROM LOWE'S. HELPFUL SALES PERSON. RECEIVED SPECIAL ORDER IN 7 DAYS. I WENT BACK AND GOT ALL THE ADDITIONAL SUPPLIES I NEED TO INSTALL THE SINK. PRICES ARE SIMILAR, SO I GO TO THE STORE I ENJOY BETTER.
Description of Work: SPECIAL ORDER SWANSTONE SINK.
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Yes, I recommend this pro
$300
GAIL D.
06/2003
greenhouses
+ -1 moreunknown
Description of Work: COURTEOUS, PROMPT, GREAT PRICES, EXTREMELY FRIENDLY. ALL KINDS OF PLANTS TO CHOOSE FROM.
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Yes, I recommend this pro
03/2003
flooring contractor
+ -1 moreHELPFUL IN THE BUYING PROCESS, WOULD EXPLAIN WELL AND CLARIFY THINGS WELL.
Description of Work: VINYL FLOORING WAS INSTALLED.
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Yes, I recommend this pro
Contact information
3600 Dallas Hwy SW, Marietta, GA 30064
https://www.servpromariettawest.comService hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All DayLicensing
Bonded
Insured
Licensed*
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Interior Painting,
Kitchen and Bath Remodeling,
Flooring Sales and Installation,
Biohazard Remediation,
Basement Remodeling,
Dryer Vent Cleaning,
Air Duct Cleaning,
Water & Smoke Damage,
General Remodeling,
Hardwood Flooring Sales and Installation,
Drapery Cleaning,
Carpet Sales and Installation
FAQ
Servpro Of Marietta West is currently rated 3.9 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Servpro Of Marietta West accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Servpro Of Marietta West does not offer free project estimates.
No, Servpro Of Marietta West does not offer eco-friendly accreditations.
No, Servpro Of Marietta West does not offer a senior discount.
Yes, Servpro Of Marietta West offers emergency services.
Yes, Servpro Of Marietta West offers warranties.
Servpro Of Marietta West offers the following services: SERVPRO of Marietta West is Faster to Any Size Disaster...Residential and Commercial Restoration and Cleaning Services...Prompt and deliberate action is required in most water restoration and cleaning situations. SERVPRO of Marietta West has the national backing of over 1,700 SERVPRO Franchises, as well as highly trained and well equipped team of technicians that are on-call 24/7, ready to be dispatched at a moments notice. SERVPRO has strategically positioned each franchise so that no matter where you live there is a SERVPRO close by.
An immediate response is critical to minimize water damage, and can reduce cleaning and restoration costs. If you find standing water, your toilet overflows, water heater bursts, pipe leaks, sewage backup, or flood damage happens to your home; A quick response by our certified technicians can halt damages in there tracks and prevent invasive demolition and other time consuming and costly actions. Our highly trained technicians are well versed in property damage restoration for both residential and commercial structures. Rest assured our teams are equipped with the knowledge to restore your property to preloss condition.
Our technicians undergo rigorous training both on-the-job and through SERVPRO’s Corporate Training Facility.
Training programs includes:
IICRC Training;
Employee Certification Training;
Initial Franchise Training;
e-Learnings;
Continuing Education Classes
Sheetrock, flooring, and furniture are particularly susceptible to water damage. Water can be invasive and can quickly spreading throughout your property. This is why it is important to act quickly. Call SERVPRO of Marietta West today so we can start the water extraction process immediately.
24-Hour Emergency Service;
Faster to Any Size Disaster;
Highly Trained Restoration Technicians;
A Trusted Leader in the Restoration Industry;
Locally Owned and Operated;
Advanced Restoration and Cleaning Equipment
Have Questions? Call Us Today – (770) 428-5467
SERVPRO Residential Services...As a trusted leader in the restoration industry, SERVPRO has over 1,700 Franchises in the U.S. and Canada that are ready to help. SERVPRO of Marietta West professionals have the advanced training and equipment needed to clean or restore your home. We also have the resources to respond faster to any size disaster. Learn more about our residential services:
Water Damage Restoration;
Fire Damage Restoration;
Mold Remediation;
Storm Damage Restoration;
Cleaning Services;
Building Services;
Commercial Services
SERVPRO Commercial Services...Fire and water damage can interrupt your business operations in an instant without notice. An unexpected period of lost productivity and revenue can be devastating. SERVPRO of Marietta West has the training, equipment, and resources to get your commercial property back to business quickly. Learn more about our commercial services:
Commercial Water Damage Restoration;
Commercial Fire Damage Restoration;
Commercial Mold Remediation;
Commercial Cleaning Services;
Commercial Storm and Major Events
Locally Owned Company with National Resources
SERVPRO of Marietta West is locally owned and operated, so we’re already close by and ready to respond immediately when you need us. We’re also part of a national network of over 1,700 Franchises, which gives us access to more resources for larger cleaning or restoration projects or major storm scenarios.
We are proud to serve our local communities: Marietta, GA; Smyrna, GA; Kennesaw, GA; Fair Oaks, GA; Dobbins Air Force Base, GA; Big Shanty, GA
SERVPRO of Marietta West offers the full spectrum of restoration and mitigation services. If you have any questions about our services give us a call at 770-428-5467 today!
Contact information
3600 Dallas Hwy SW, Marietta, GA 30064
https://www.servpromariettawest.comService hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All Day