Description of Work: Gave a two week out appointment time for a refrigerator repair. Unacceptable.
Rating Category
Rating out of 5
responsiveness
1.0
Arlonzer T.
12/2014
5.0
appliance repair
+ -1 more
They are a good company for appliance service and repair. They are always available. They also have the biggest advertisement on the internet. Sears is a place that I recognize and know. I feel pretty good about them coming to my home and I trust them that they are going to fix things the first time. It did work out for us. They are a little pricey but then it?s a company that I feel good about and trust.
Description of Work: I used the services of Sears for appliance repair. They serviced the dishwasher.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
CHRISTINE H.
02/2012
5.0
appliance repair
+ -1 more
It was wonderful. They fixed our fridge. They gave us the option to pay a flat fee up front that ended up saving us quite a bit of money on the repair. They were extremely flexible on the hours and the the technician was very knowledgeable and gave us instructions on how to maintain the fridge going forward so we wouldn't have a similar problem. They made it very convenient for us to get some more services from them after that visit, we ended up getting some windows and some other stuff done as well.
Description of Work: Sears did large appliance repair for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Kathie H.
11/2011
5.0
appliance repair
+ -1 more
Sears rep. came, showed me the different tiles until I was satisfied, negotiated a contract and a few days later I had a beautiful floor! Workers were top notch and perfectionist so the floor is perfect and I love it!I will get them to do the bathrooms, too since I am so satisfied.
Description of Work: Ceramic tile on kitchen and dinette area.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,600
john G.
09/2011
1.0
appliance repair
+ -1 more
Repair person arrived, to repair a dryer under warranty, after two hours of looking at he machine he could not find the problem, so he ordered a whole bunch of parts to change on his return visit. I did not want all the parts changed so I called a different person who diagnosed the problem within 10 minutes, ordered one part and repaired it within an hour. I still have the sears parts at my house and do not know what to do with them, I have called them many times.
Description of Work: Electolux front load dryer was making a rubbing sound on each tumble, pulley and belt were bad and were replaced, the unit operates perfect now
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
4.0
punctuality
1.0
Nyta R.
06/2011
5.0
appliance repair
+ -1 more
Sears has great service. Also the service person that came out did a good job. We have been very pleased with them.
Description of Work: Sears provides us with our service contract for our oven. We pay once a year for our service contract, which includes all repairs to the oven.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Contact information
4269 ROSWELL RD KMART 7184/SEARS , Marietta, GA 30062
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Service Categories
Appliance Repair
FAQ
SEARS is currently rated 4.1 overall out of 5.
No, SEARS does not offer free project estimates.
No, SEARS does not offer eco-friendly accreditations.
No, SEARS does not offer a senior discount.
No, SEARS does not offer emergency services.
No, SEARS does not offer warranties.
Contact information
4269 ROSWELL RD KMART 7184/SEARS , Marietta, GA 30062