Rid-A-Critter, Inc.

UNSCRUPULOUS This business is unscrupulous they don’t go to the black neighborhoods the techs are racist hypocrites that make there helper do all the work and they get paid the most they put there helpers in dangerous situations I worked here and they tolerated me for 2 months treated me like second class made me use 40ft ladders by myself my first week then fired me through an text and couldn’t give me any reason I call everyone I didn’t get an answer or reason don’t not apply or call them if your not an rich white man or woman the owner is named ”Rich” even he couldn’t give me a reason to why I was being fired I give them 100% and they spit my face and treated me like second class I never seen a company be an tyrant to there own workers

Chris C came out with the sales pitch and covered all the basics. I had questions, after interviewing other companies and he promptly returned my call and definately answered my questions to my satisfaction. The following week Chad and team came to wrap my home and repaired the hole in the roof. He set six traps . The following week Mason came to check traps and then again this week to remove them. Problem solved. No more parties over my head and I feel secure that I made the right choice. They were professional, knowledgeable, and courteous at every turn. Definately a referable company.

My technicians Bin and Earl were great! They literally came to the house started working immediately,even through in the rain,which they insisted wouldn't slow them down. They agreed lightning would be the only deterrent though 😅. They were professional,knowledgeable and courteous. Bin returned for my weekly checkups and was pleased to report to more pests. I would highly recommend this service. Ask for Bin!

Super very dependable and responsive

Great! Very professionally completted.

I called and left a message, and no one ever called back. I am very disappointed because we've used this company twice before with good results.

The treatment seemed to be thorough, and we have not seen any more bees. The price was fair, but the girl who gave me a ballpark over the phone quoted the wrong rate. I specified removal with repairs, and she gave me the rate for removal without repairs. It was revised significantly upward when the tech arrived for an exact quote/first treatment. The 'repairs' really only consisted of some caulking and the trim needed to be painted afterward. I would definitely call them again for pest removal, but I would have the painter do the caulking next time.

The people from Adcock were on time and professional. So far we here no animal sounds in the house.

Perfect. Top notch all the way. Polite salesperson, not pushy at all. Came when they said they would to seal the house up. Laid traps inside the house and within a week, no more mice. Haven't seen any in over 6 weeks. Well worth the money!

best experience i have had from start to finish

We have a warranty for a period of time. We got two other quotes that were significantly higher. We had two other instances. The people who owned the house before us apparently had a significant issue and they blew insulation in to cover it up so it was not discovered in the home inspection. When these issues started popping out, we had squirrels try to enter in other areas. I do not know enough about squirrels to know if it is bad that they had to come back out or if it is normal. They are responsive. They come back out and I have a two year guarantee and then after that, I have to annually repurchase the guarantee. I have the repairman’s cell number so I am not going through the company. I text Carl directly and he is usually out in three days. So, his responsiveness is great. The thing they could do differently is to have the squirrels not come back.

My roofers had taken down the sealant that they had put up there before in 2011. They were pleasant. They replaced everything they needed to replace to keep the squirrels away. Their price was very reasonable.

They were very thorough and worked hard to get the job done. After the instillation was put in Carl returned to inspect the attic and had the instillation people return to even out the instillation at no additional cost. I would recommend them and kudos for Carl's customer service.

Our yard man had been stung several times the previous week when he unfortunately found this large nest full of very aggressive hornets! (He is OK.) 1) After my initial call, within 15 minutes Justin Arnold called me to set up an appointment. 2) We decided on Thursday, 6/18 between 12:00 and 2:00. He said he would call if he could come by earlier. 3) Thursday morning, about 11:00, Justin called to say he could move the appointment up and be at my house by about 11:15. 4) Justin arrived as promised and immediately got to work and successfully removed the nest. 5) Justin was very friendly and professional. 6) The cost of this work is not cheap, but it is reasonable given the expertise and equipment needed, and the risk involved. 6) I give Rid-A-Critter 10 out of 10 in all categories. I will call Rid-A-Critter again for I am a very happy customer!

Complete bat resolution in attic and detached 2 story garage. They sealed both the house and the garage (EVERY crack and crevice). They put in one-way doors for the bats to escape. After several weeks (time for the bats to leave), they removed all the insulation, cleaned all the bat droppings and put in new insulation. This was a HUGE job and they resolved the problem completely. They didn't completely seal a few areas in the free standing garage, so the bats came back after a few months. When I called them to discuss, they immediately scheduled a job to re-do the work in the garage. To resolve it, they did the ENTIRE process again (after sealing the areas they missed), at no cost. Rid-A-Critter has a customer for life.

The technician was very knowledgeable, friendly and polite. He treated multiple active carpenter bee holes around the facia and chimneys. He came back a week later to seal the holes with caulk. The bees disappeared almost immediately and have remained absent ever since. A little pricey, but the result was what we hoped for.

They did come out and complete the work after I posted a review on Kudzu and the company's Facebook page that got their attention. In my opinion their Kudzu rating is bogus; they are stocking the pond with fake reviews... again just my opinion. Still, look at the "reviewers" that write on their Kudzu listing, they all create their profiles the same day they post and never post anywhere else. Fishy. The office manager was extremely rude and condescending to me on the business' facebook page; she blamed me for the company's lack of follow up. Goes to show how they value their customers. I would NOT do business with this company again.

Two men came and did the job in record time and came back a week later to check if we had any more animals come into the attic. They sealed up the last two outside traps they had laid the first week and checked inside to see if there were anything in the traps they had set. Nothing in the traps. Was very pleased with the job.

Service was outstanding and did everything that they stated in the contract. Technician has returned whenever called, usually same day. Calls when he is coming. Very effective service to date. Entire roof line and all windows and doors in 3700 square foot home with basement were sealed and checked for any openings including sealing the brick soffet area.

It went great! The salesman and techinicians blew away my expectations, both were very professional and knowledgeable. I woudl definitely hire or recommend them to anyone.

Jason arrived within the planned time frame......I had asked him to please call when he was on the way, but he didn't.....Fortunately, we were pretty much ready for him. Since we had been through this before (different technician), in the exact spot, we knew Jason would have to cut a hole in the wallboard between the studs. He removed three live baby squirrels. The mother had been coming in and out to tend to them, and she was not inside at the time. Because of the height of this location, the squirrels wouldn't have been able to get out. After removing the young squirrels, Jason checked out the point of entry (which we were aware of) and prepared an estimate on full treatment of our home which guarantees the work. However, $2500 (includes 10% Angie's List) is a large expense. We put in a call to our contractor who has done extensive work here, and he had his staff come and repair the point of entry for us. At this time, we feel that is all we need to do since it appears to be the only spot. My reason for "B" in professionalism is that the gentleman in the office whom I spoke with a couple of times seemed impatient and gruff. There was no "Yes, ma'am....No, ma'am".....This could be improved upon. Jason had a rather challenging job, and he did it.

It went very well, the techs: Karl and Chris, were very professional and thorough in addressing the issues found. Their work was not only fast but extremely well done. In addition, Karl explained exactly what steps they had taken and how the work should keep any pests from entering our home.....overall, would rate the service provided all A's....

I contacted them to set up an appointment 8am-10am approximately 4-5 days prior to my appointment as i was leaving for out of town. Explained that i had a hornet's nest that was above my roof line, in a tree branch. Drew (RAC employee) advised that it was no problem. That he had all types of ladders---and named about 3 different 6ft and higher & that he had a tool with reach that could simply remove it. On the day of the appointment, about 9:15am, i called him to confirm he was still on track---he surprisingly said "they've re-arranged my schedule, so i can't make it." I shared that i had come home from a trip specifically to make the appointment and asked that he at least CALL to say he was changing his schedule. Then..he said...OK, let me see if i can re-arrange my schedule and come now." Interestingly, he did which indicates he wasn't involved in any job that prohibited him from making his appointment with me in the first place. He showed up ....and then said "i can't safely remove this...i only have a 6 ft ladder" I asked..."are you saying you RAC can't do the job today---or can't do the job at all?" He replied "I can't safely do this job, i only have a 6ft ladder. " SO....He either lied on the phone while representing what the company could do given the multiple ladder heights, or lied onsite. He then told me to get a friend that could knock down the nest with a stick and spray it!!!!!!!!!!!!!! SO...why couldn't he do this as a professional? His reply "i can't SAFELY do that"----but he recommended that i do it. I'd say this was just the employee, but he placed a call to someone at his company, and it apparently was a joint decision to lie.

We called them Monday, July 14th, and they said they would come right after the present job. They arrived about an hour later and started work immediately. The wasp nest was of great size but they had the equipment to destroy it. Thanks so much Rid-A-Critter. We took movies and snaps and so did they. We posted the little movie on facebook.

The company tech, Jeff, was scheduled to arrive on site between 3 pm and 5 pm to begin the service. He is a no call, no show. I called his mobile telephone three times, no answer. I left a message to cancel the serivce on the third attempt to reach him. I also notified the company's office to cancel the service. My search continues for a reliable company.