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Restoration 1 of Metro Atlanta

Biohazard Remediation, Mold Testing & Remediation, Water & Smoke Damage

About us

Your home and your life have been disrupted by an untimely water, fire, sewage or mold event. Restoration 1 of Metro Atlanta is committed to helping you get through the restoration process as quickly and efficiently as possible. We work FOR YOU and WITH YOU to determine if you should file an insurance claim and work directly with your insurance company for your interests. Rest assured that the 30+ years of building sciences experience our team brings will ensure your home is restored properly and quickly with our expert industry certified (IICRC) restoration professionals. Along with offering fire, water and mold damage restoration services, the team at Restoration 1 also provides emergency services, storm damage services, sewage system cleanup and more! For over a decade, Restoration 1 has been in the business of restoring damaged residential and commercial properties. We are customer focused and guarantee customer satisfaction. Contact us today, we look forward to serving you!

Business highlights

Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.027 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 27 reviews

Elizabeth B.
01/2020
5.0
Bryan and the Restoration 1 team were a pleasure to work with. I called them on a Friday evening with a water emergency and they came right over and worked quickly to make sure the damage was minimized and my ceiling was dried out as quickly as possible. They are very responsive, diligent, and thorough - I'd highly recommend them for any water remediation needs.
Description of Work: Water remediation for upstairs neighbor's plumbing issues

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

George B.
10/2019
5.0
The job performance exceeded my expectations. Bryan was able to get to the project quickly. The work was done in less time than I expected. It took less than one day to complete. The area was cleaned up when the project was completed.
Description of Work: Mold remediation in downstairs bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Response from Restoration 1 of Metro Atlanta
Thank you for your feedback. We were honored to address the issues you had in your basement and make it safe for your grand kids!

Marcus D.
10/2019
5.0
Bryan's professional, upfront approach to our issue was excellent, and the services provided by Restoration One were top-notch. We were very pleased with the results, and highly recommend his company for mold remediation.
Description of Work: Remediation and clean up of previous mold issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Stuart G.
08/2019
5.0
Brian is an absolute professional, who clearly knows his stuff. The area he cleaned up looks fantastic, no evidence remains of mold or water whatsoever. He also gave good advice on some other renovation issues I have.
Description of Work: Remediation of water damage in crawl space/subfloor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

David W.
08/2019
5.0
Very responsive and quick with the service. They follow a strict guideline that works best for insurance companies.
Description of Work: Water & Smoke Damage

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Philip G.
07/2019
5.0
I am happy with the outcome. Bryan and his team were professional, communicative and punctual. They were careful not to damage anything that wasn't already water- or mold-damaged, even though I'm sure it would have been easier to just rip everything out. The project was finished on schedule.
Description of Work: Mold remediation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,850

Response from Restoration 1 of Metro Atlanta
Thank you [Member Name Removed], it was a pleasure serving you. We appreciate the feedback.

Saloney V.
07/2019
5.0
We had a water leak around a dormer window that led to mold. We called Restoration 1 Monday morning and by Tuesday afternoon, the job was complete. Bryan was very knowledgeable, prompt, professional, and thorough. He documented the the entire process and provided us with a final remediation report. I would highly recommend Restoration 1. Thank you again!!
Description of Work: Water damage and mold near dormer window

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Restoration 1 of Metro Atlanta
[Member Name Removed], we appreciate the opportunity to assist your family with this mold issue.

logan D.
05/2019
5.0
Company was incredibly responsive and was able to quickly get out to my house to inspect the area.
Description of Work: Check for water damage in Kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lenton H.
04/2019
5.0
Great experience
Description of Work: Mold removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Veronica H.
03/2019
5.0
They are just excellent , very professional and took care of everything. They know what they are doing.
Description of Work: They basement was flooded really bad but Bryan and his team were able to get alla that water that was also stuck behind the walls. They dry the place and humidity . They also took care of mold.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carolyn M.
03/2019
5.0
Bryan was out the same morning within hours of calling him to view the damage and what needed to be done (we had calls to a couple of others but never got a response.) That same day, Bryan and his crew had the equipment put in to start drying process. After the weekend, they came back out to complete their work including removing the portion of the ceiling and insulation that needed to be replaced. I was impressed with their professionalism. They always answered our calls promptly and made sure we were keep informed on the whole process. I would definitely recommend them.
Description of Work: On a Friday morning we woke up to water coming down through the wall and ceiling. It was determined it was the water heater leaking down to basement family room and not a broken pipe. It caused damage to a portion of the ceiling, part of the insulation, and the wood floor that was directly under where the water was coming through.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

NELTA F.
03/2019
5.0
Bryan was very accommodating with the time restraints that we were dealing with; everything had to be done within a 2-week window. He promptly came to evaluate our problem; we received his estimate in 2 days; and he began the work a few days later. He was vey thorough in the assessment of our problem. He took photos (which he also emailed us copies of) and in his written estimate he detailed the procedures he would follow to remove the mold hazard completely throughout our basement. He and Jake had to remove several moldy boards, baseboards and two walls. They moved all of this out of the basement and had it hauled off. Some of what he did in the deconstruction phase was more than what was visible at inspection before he got into the job; but he still did all the work at the same price as his estimate. We were extremely satisfied with the final result. They removed/killed all mold, deodorized the basement and cleaned all visible areas. It was a pleasure to have both Jake and Bryan taking care to this mess, not only because of their expertise, but also their friendliness and desire to please.
Description of Work: Mold Remediation in our entire basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

Garey L S.
02/2019
5.0
house cleaning, biohazard cleanup
  + 0 more
After a contractor spread silica dust (concrete dust) throughout my home and duct system while refinishing my basement floors, I had several remediation companies bid on cleaning the entire structure and contents of my home. Bryan was able to provide me with a quote that I could live with and his process for cleaning was on par with that of many of the more outrageously expensive companies. Over a period of three days, Bryan and his team cleaned our home leaving little to no silica dust behind. Keep in mind that silica dust is a microscopic dust particle that must be HEPA vacuumed and wet wiped. Every surface (wall, ceiling, floor) and content (furniture, decor, small trinkets, electronics) in our home was dealt with in this manner by Bryan and his team. All 2000+ sqft were cleaned and we were able to move back in to our home. I would recommend Bryan and Restoration 1 to anyone looking for a professional, honest, and -most importantly - thorough remediation service in the Atlanta area. Thanks Bryan, Jake, and Restoration 1!
Description of Work: Cleaning of Silica Dust from Contents and Structure of entire home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JEN P.
02/2019
5.0
This was my first time using Angie's List. And I'm SO glad I did. Bryan at Restoration 1 made the entire process amazing. From the quick response, to the estimate process, all the way through the removal. Very professional. Very quick. I ended up needing some drywall removed. And they left everything very clean. Couldn't be more impressed.
Description of Work: Mold Removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,250

Response from Restoration 1 of Metro Atlanta
Thank you for taking the time to share your experience with our services for others to consider. We are grateful for your business!

Angela T.
01/2019
5.0
Bryan was quick to respond and brought out equipment within a few hours. He stayed in touch throughout the process of bringing in fans and dehumidifiers to dry our basement after a hot water heater leak. Very professional and friendly servicd. We would definitely hire again.
Description of Work: Water removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Restoration 1 of Metro Atlanta
It was a pleasure to serve you and your family in a time of need!

Florina C.
11/2018
5.0
We contacted Restoration 1 as a potential provider to address mold in our house. After meeting with 3 different providers, we decided to go with Restoration1. Bryan Ligman the owner of Restoration 1 explained the entire process and provided all the information in detail. Bryan and his team was professional and was very responsive whether by phone, text, or email. Restoration 1 has an amazing network of service providers who all share Restoration 1 's level of professionalism. Every referral that I have contacted has been excellent. I highly recommend Restoration 1's services.
Description of Work: mold testing and remediation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Johnathan A.
10/2018
5.0
Bryan arrived on time for both the estimate and and the actual removal. The removal was done quickly and all mess cleaned up. Bryan also pointed out a potential issue with my current air filter where my HVAC provider had installed the incorrect size. Very pleased with the job done and with Bryan, would definitely hire again.
Description of Work: Mold removal from walls, insulation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Francesca H.
10/2018
5.0
Extremely well. Brian was very punctual and professional. He responded immediately to my call and took such a high level of pride in his work. He is EXTREMELY neat. I am somewhat OCD in terms of cleanliness and have had awful experience with contractors. I would highly recommend him to anyone. I wish all contractors were as pleasant to work with and exhibited his high level of excellence.
Description of Work: Water extraction

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian C.
07/2018
5.0
Bryan is excellent. June 30th, we had an overflow situation from one of the sinks upstairs due to negligence by a cleaning company and it ended up between floors, coming through the lights, saturating the drywall ceiling. I called 3 remediation services and Bryan was the most knowledgeable and the most willing to come out. He showed up when he said he would and even called 30 minutes before he arrived. Bryan came in an assessed the situation, advised us of the best way to ensure that the ceiling and space between would dry out to prevent the formation of mold. He showed us the infrared images of water pooling above the ceiling and thoroughly explained the remediation process. Bryan prepped the area and was able to get his equipment set up with minimal fuss and mess. He said that he would come back Sunday to check the progress. When he returned the area of concern was still damp, so he recommended letting the equipment do the work for another 24 hours. Bryan returned Monday and was concerned that there was still some dampness. He recommended letting it sit for another 24 hours with the machines running. When Bryan returned on the 3rd he declared the are dry. He would not charge for the extra time and trips and the work was done to our satisfaction. I would recommend Bryan Ligman and Restoration 1 to anyone that has similar issues. Great service, great company.
Description of Work: Water Leak From Upstairs Bathroom To Dining Room Floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Restoration 1 of Metro Atlanta
We appreciate the opportunity to assist you and take pride in doing only what is necessary to minimize disruptions to you and your family!

Adelia R.
06/2018
5.0
Bryan and his team are very knowledgeable of their industry. The level professionalism is beyond excellent. I was kept informed of the process all the way through. All questions were answered and my fears were put to rest. I highly recommend Bryan & his team!
Description of Work: mold remediation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Restoration 1 of Metro Atlanta
Thank you for your review [Member Name Removed]! Glad we could help!

jennifer K.
06/2018
5.0
Great. Bryan was amazing. He arrived quickly, communicated effectively and helped to make an unfortunate time as pleasant as possible. Very qualified and great to deal with.
Description of Work: Water damage in basement. Dried, removed carpet and assessed mold and water damage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Restoration 1 of Metro Atlanta
Thank you [Member Name Removed]. I am glad we were there to help you and your family get back to normal life in a dry home!

Kelly M.
04/2018
5.0
Bryan Ligman made our home safe and healthy again. A friend highly recommended Bryan when I was very worried about the long term damage caused by a slow leak we hadn't known about. His response was amazing. He was thorough, professional, and incredibly reassuring. He took time to answer all our questions and gave us a complete plan to restore our home. He went beyond what I expected. I recommend him with highest assurance to anyone wanting trustworthy, professional service.
Description of Work: Evaluate and Provide Plan to Fix Water Damage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andrew H.
03/2018
5.0
They went out of their way to get to my home as soon as possible. The service was prompt, well explained, and thorough.
Description of Work: Water intrusion remediation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David A.
03/2018
5.0
They provided a very detailed report. They really know all the areas to look and what to check for, I was confident when they were done that no stone was left unturned. It was a nice easy transaction, I would highly recommend them to others.
Description of Work: Mold testing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jark L.
03/2018
5.0
It went well he solved the problem.
Description of Work: He fixed a leak in our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

PO Box 106, Marietta, GA 30061

http://www.restoration1.com/metro-atlanta/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Biohazard Remediation,
Mold Testing & Remediation,
Water & Smoke Damage

FAQ

Restoration 1 of Metro Atlanta is currently rated 5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Restoration 1 of Metro Atlanta accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, Restoration 1 of Metro Atlanta offers free project estimates.
Yes, Restoration 1 of Metro Atlanta offers eco-friendly accreditations.
No, Restoration 1 of Metro Atlanta does not offer a senior discount.
Yes, Restoration 1 of Metro Atlanta offers emergency services.
Yes, Restoration 1 of Metro Atlanta offers warranties.

Contact information

PO Box 106, Marietta, GA 30061

http://www.restoration1.com/metro-atlanta/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day