We bought replacement value insurance to protect us against damage during the move. The movers negligently damaged the refrigerator beyond repair. It took us 8 months to get Trevor to file the claim with Progressive Insurance company. Progressive paid immediately but informed us Trevor had a $1,000 deductible which was his responsibility to pay us. Trevor has repeatedly promised to pay but has recently stopped taking our phone calls. Online reviews, (Kudzu) indicate that this is standard practice with Trevor. The man does not honor contracts and his word is worthless. To make matters worse, his movers stole from us during the move. DO NOT USE THIS SERVICE!!!
Description of Work: He moved furniture across town.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,500
DONALD G.
06/2013
4.0
moving companies
 + -1 more
The packing part was fine but they did do some damage on the house. And, it was a little difficult for us to get them to give us some money for repairing the wall and ceiling.
Description of Work: PROFESSIONAL PACKING AND MOVING provided packing and moving services for us.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Karin V.
03/2012
5.0
moving companies
 + -1 more
They were great and did everything that they said they would. The price stayed the same and didn't raise during move.
Description of Work: Moved a five bedroom house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Richard P.
09/2007
5.0
moving companies
 + -1 more
Professional Packing & Movers offered a very fair price and treated our belongings with great care. They did do some damage in trying to get our grand piano in, but they were very good about reimbursing us for the repair. They were on time and very personable workers.
Description of Work: They moved our whole household first to an apartment before we could move into our new house and then again to the new house. They did some packing. They also helped us with storage space for 6 months.
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Service Categories
Moving Companies
FAQ
PROFESSIONAL PACKING AND MOVING is currently rated 3.8 overall out of 5.
No, PROFESSIONAL PACKING AND MOVING does not offer free project estimates.
No, PROFESSIONAL PACKING AND MOVING does not offer eco-friendly accreditations.
No, PROFESSIONAL PACKING AND MOVING does not offer a senior discount.
No, PROFESSIONAL PACKING AND MOVING does not offer emergency services.
No, PROFESSIONAL PACKING AND MOVING does not offer warranties.