I have contacted customer service more than 8 times to try to get them to do what they were paid to do, pick up my garbage. One guy told me too bad, it would be next week before I could get a pick up. When they missed the following week, I was told they would pick up in 24 hours. This did not happen and customer service has not given me a new pickup time.
Description of Work: They have failed to pick up my garbage 2 weeks in a row. Customer service has lied about getting another truck out here to pick up garbage.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$50
Robert D.
02/2015
2.0
garbage collection
+ -1 more
Liberty Disposal Inc is essentially American Disposal Services, i really have no complaint for the service. My complaint is in there pricing. Every where else in my area, trash collection is 40.00 a quarter including American collection just 6 miles away where i used to live and had American for 40.00. Now where i moved American is the only one who services my road so i feel they are taking advantage of there situation. i don't live in the woods or down some dirt road it just has been overlooked by other company's is my only guess. if another company should service my area i will switch.
Description of Work: trash Collection
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
punctuality
4.0
Yes, I recommend this pro
$67
catherine M.
06/2014
4.0
garbage collection
+ -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Angela J.
07/2012
5.0
garbage collection
+ -1 more
Liberty Disposal are punctual and charge a reasonable price.
Description of Work: Liberty Disposal collect my garbage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
CRAIG H.
10/2007
5.0
garbage collection
+ -1 more
Their customer service is a breath of fresh air - no pun intended, for a garbage service. Their trucks are lightweight alloy steel (thus they use less fuel). All trucks use bio-fuel. All trucks use lowest-emission turbo engines. They are a local company, based in Acworth, GA.
Description of Work: They are cheaper than our previous service, even though we added recycled collection, which our previous service did not offer. They collect more forms of recyclable plastic than any Atlanta area trash collectors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$36.5
DELAINE L.
09/2007
5.0
garbage collection
+ -1 more
I have weekly pick-up service, and Liberty has never missed a day - unlike other haulers I'd used in the past. They never leave trash on the ground, nor do they leave my garbage can or recycling bin out in the street. One example of how they go "above and beyond" - when it rains, I cover my recycling bin with a sheet of plastic, so the paper inside stays dry. After Liberty picked up my recycling one rainy day, they carefully replaced the plastic and rubber band so that the inside of my bin wouldn't be wet when I took it back into the garage. Their rates were also less than the "big guys". My current rate is $57/ quarter, which includes recycling.
Description of Work: I switched to Liberty Disposal in January 2006, as I was initially impressed by their commitment to the environment. They use lighter-weight trucks that run on bio-diesel, and have an extensive recycling program. Over the years, it seemed that every time I'd find a company that provided good service, they'd be swallowed up by one of the "big guys". And I got tired of paying for recycling, only to watch the crews toss my recycling in with the regular garbage - or "forgetting" to pick up my trash. I received a flyer for Liberty in December of 2005, called their office, and spoke with Amanda. I was so impressed I made the decision to switch haulers on the spot, and haven't regretted my decision for a single moment.
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Service Categories
Garbage Collection
FAQ
Liberty Disposal Inc is currently rated 3.7 overall out of 5.
No, Liberty Disposal Inc does not offer free project estimates.
No, Liberty Disposal Inc does not offer eco-friendly accreditations.
No, Liberty Disposal Inc does not offer a senior discount.
No, Liberty Disposal Inc does not offer emergency services.
No, Liberty Disposal Inc does not offer warranties.
Liberty Disposal Inc offers the following services: Residential and commercial roll-off & compactors.