House Elves Cleaning Services LLC

Very professional staff. They cleaned everything we reviewed and more. I would certainly use them again. They are on the high end pricing wise but worth the money.

The bi weekly cleanings were inconsistent. Some weeks excellent, other weeks only fair. 2-3 cleaners coming in weekly and their were to many different people in over the several months we used the service. The staff was irresponsible with our small dog , leaving him out in the cold for 90 minutes and on same day was playing around with our Alexa device. This was the last service and we no longer use. The owner is very friendly but unfortunately she was only here to clean our house a few times.

Leslie worked with my schedule and budget for providing a first time deep cleaning service for my home before my family and I moved in. The house looked and smelled great, and I was very satisfied with the services provided.

It went very well. The cleaners were professional and thorough, and made cute presentations out of ordinary objects for a nice touch.

Lesley's initial consultation was thorough and she worked with my schedule. She was very flexible. She is very kind and professional. Sunny, Victoria and Dylan did an amazing job on the deep clean. it gave me great confidence to keep the every two weeks maintenance cleanings. I have not been disappointed. Their service and care have given me time back in my week to spend with my daughter!!

Yesterday was their first cleaning and it was a big disappointment. In my experience service doesn't generally improve over time so I immediately parted ways with this company: I have had regular cleaning at this house for many, many years and this was the worst job anyone has ever done. Lesley, the owner, did offer to come out next week to make it right, but I knew I would not continue using this company so I declined her offer. Some of the issues included: food debris in the kitchen sink, food debris in microwave, two trash cans not emptied, tall bathroom mirror not cleaned, some furniture not dusted, and things that I know were cleaned just were not cleaned well. Overall very poor job.

Lesley was fantastic and while I didn't see the final result in person, I did see lots of photos and everything looked fantastic. They did a wonderful job.

It went well. I was appreciative they could fit me in at the last minute... and that Leslie was able to come personally with the team.

I made a Big Deal purchase with them. They were good. It has actually been split over two and we may have a little bit of time left on it. I didn't have to pay more than the Big Deal price. They were very efficient. They were very punctual and they were thorough, which is important when it comes to housecleaning and cleaning bathrooms. The workers were good. This was my first time using them.

Very professional and great to work with. Got home to a perfectly cleaned house and they had their work cut out for them with 3 animals worth of hair. Will definitely continue to use for regular monthly cleanings. Very pleased.

Excellent and very thorough. i have used a number of cleaning services and House Elves are among the best! I would use them again and I recommend this company to anyone who wants more than a surface clean. I was extremely satisfied with the ladies' performance and work ethic; they were timely and efficient. Kudos!!!

I appreciated that the manager quickly follow up and resolved an initial concern I had with the cleaning. I will continue using them in the future and do recommend them to others.

They several rooms in my house. It was a thorough cleaning and they were friendly and showed up on time. I will use them again.

We found them on Angie’s List.

Not only are they fantastic but if I needed to skip a week because I travel a lot, she is fine with that or if I need to change it from Monday to Friday, she will make it work for me. They are very flexible.

House Elves did an awesome job and I would not hesitate to hire them again!

The only thing that we had an issue with was that we didn't feel that the house was being actually cleaned. They were pointing things but not cleaning them. We had worked with them twice to ask them to do further cleaning to make it more sanitary but they didn't seem to be able to do that so we parted ways. I think they tried really hard.

I was very unsatisfied with the cleaning service that was done at my new home. It was an average cleaning at best. Only the basics were cleaned and we paid for a move in special. You would expect your house to be deep cleaned for $210 dollars and purchasing a move in special. The ladies arrived at 1:30PM to start working and I am not sure when they left because when I got off work and headed to the house at 3:30 they were gone. We paid for 3 and a half hours of cleaning and so many things weren't done when they left early. I expected the house to smell like cleaner or something, but it did not. We held off on moving into our house because we waited on availability for the Cleaning Elves to come clean our house when I feel that I could have done a better job myself. I was very shocked that they didn't do a great job because I picked the House Cleaning Elves because of their great reviews on Angie's List, which I feel is not accurate. They vacuumed wherever there was carpet in the house and did a good job at that. They cleaned two out of the three bathrooms in our house and the job was very average. I'm not sure if they mopped where we have hardwood floors in the kitchen because it didn't any different. The master bathroom was not touched at all and if it was they barely cleaned it. The kitchen looked okay. I know they didn't clean the master shower because I sent pictures to the owner or manger of the company, Leslie, who was very nice and apologetic. There was hairs in the master shower that was not removed from the previous owner and stain/mold on the shower that came off easily when I cleaned it myself at a later time. Maybe I am wrong to assume, but most move in specials include cleaning baseboards and windows, both of which were not done. Leslie was great when my husband called her and she said it was not acceptable and she would send the ladies back out to finish the job. When the ladies came back to the house my husband said they were there for 15 minutes and were very rude to him and mad that we complained about the job they did. Leslie said if we weren't satisfied we could call her back and she would come out and personally clean the house, but we just wanted to move into our new house and we chose to clean it ourselves. So much dirt came off the counters when I was cleaning. I am usually not one to complain, but when you are moving into a new house $210 is a lot of money that I could have spent it differently. I hate to complain, but I just feel that the reviews for this company were misleading and I wish I had read a review like mine before I wasted $210.

They came out quickly to assess the property and the cleaning needs. The had several recommendations on how to maintain the current surfaces and such, as well as which products sold by the box stores that would damage the surfaces over time. They were very professional and took into consideration my family needs with two kids and a dog, and suggested alternatives that were not heavy in chemicals. I agreed with their assessment but was skeptical because bleach was my best friend at our old house. House Elves came out and did their first cleaning this month and we were very impressed. The staff took great care of our house and wowed us with the little touches. My wife and daughter ran through the house to find the little things that were improved, cleaned or arranged. The folded towels and florets truly impressed them. And there was not this heavy chemical smell in the rooms, it just smelled clean instead of dusty. I recommend House Elves for a thorough and professional clean, without heavy chemicals and so on.

The 2 ladies who came prepared to clean were Victoria and Amanda, and they were terrific, hard workers! They cleaned my Clients' new Master Bathroom, wiped down shelving in a new Master Closet, and cleaned off shutters, wiped down new hardwood floors, tile, granite, windows, and walls, and thoroughly cleaned the Master Bedroom for the Clients, as well. They completed every item on my "Post Re-Modeling" Checklist. I couldn't ask for a better Crew with whom to work! This is an excellent, very-well run company, with an attentive owner/manager, who works well with her staff. I was most impressed, and pleased, and will be using this service often during the year for my Client Projects.

The first time we had House Elves out it was great. The second time we had them out it was not as good. I think it was maybe a different crew. I probably should have give feedback but I never did. The first crew was amazing, no problems at all. The second crew it just felt like maybe we didn't pay for enough time, maybe that was the problem.

Fantastic, the owner came out personally and made sure the job was done right. I couldn't ask for better - fantastic owner - loved working with her!

It was fair. They came out shortly there after. They could have done more complete cleaning because after they were done, it didn't look like they had touched the tub. It turned out weird, they had 6 hours, but then two people came out and tried to do it in 3 hours. It actually took them 4 hours. I could have done the whole thing myself in 4 hours. They seemed to mean well and seemed to be working at it but I don't understand how they could have forgotten the bath tub entirely yet they seemed to be in the bathroom long enough. I didn't even talk to them. They did their work silently and then they left. We were expecting them one day then we got a call that morning that they couldn't make it. They said it was because of car trouble. So they had to reschedule.

It went well. They were all right and I would not use them again. My wife wasn't that happy, she was expecting something else and didn't get it.

Got house cleaned as a surprise gift from my wife. We have two boys, two cats and a dog. Our house was a pig pen, and they did a great job.