At HandyAndy-Handyman, we take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project at the most cost effective price. From the simple to the complicated, HandyANDY tackles it all. We have been a top-rated contractor for almost 30 years! We routinely save our clients money will common sense solutions to difficult carpentry, deck and drainage problems. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job. Just please be patient with us - our founder still works in the field with our crews so he isn't just sitting in the office!
We simply weren't happy with the quality of work and the availability of this contractor. Really difficult to get a hold of and as of this review I'm still waiting on a response to a message about moving forward on quoted work from two weeks ago. After further review of the work by another contractor, they pointed out many mistakes and missed spots in the repairs. The replacement contractor was kind enough to fix these issues and complete the work for free.
Rating Category
Rating out of 5
quality
2.5
value
1.5
responsiveness
3.0
Nessy D.
10/2018
0.5
I have rarely been treated so badly or been left so disappointed in my entire life. I hired Handy Andy for miscellaneous repairs. My expectations were for the typical "good contractor" qualities: Dependability, competence & knowledge, timeliness, reasonable work ethic, and general human decency/respect. Well, Andy was very personable over the phone and appeared competent. Every concern I mentioned he confidently indicated he could address with ease. He also directed me towards re-prioritizing to the most critical repairs first. I listened to his recommendations as a professional and was excited about finding what I thought would be a long term dependable contractor for my maintenance needs. As it turned out, he was a huge disappointment and in the end I just wanted him to be done and in the past. He did not show up on time or at all on multiple occasions, nor did he call in advance when his plans changed, and he even lied about showing up at one point! It was extremely inconvenient accommodating him, and would have been impossible without being at home full time. When the work was close to complete, he began to become belligerent about my viewing the work, saying that it was not necessary for me to see the final work, and he became aggressive about paying him. While I expected neat and complete work, he provided sloppy and incomplete work. Trees which were supposed to be trimmed in the front of the house, for example, to 2 feet away from the house are still touching the house! Paint on repaired exterior trim is sloppy to the point of embarrassment. This is only a sampling of what went wrong. In the end, he tried justifying the unfinished and inferior work and offered to come back out, but he had become so belligerent that I absolutely did not want him coming back to my house at that point because he had fallen apart to the point that it was scary. So instead of a reasonably decent contractor, Handy Andy ended up being a big talking, undependable, beligerant, and aggressive yahoo who performs sloppy and incomplete work - not who you want in and around your property, again, who fell apart to the point it was scary and I just wanted to settle up with him and have him in the past and away from my house. It is staggering that he has so many good reviews and I thought Iâd done my due diligence before hiring him, but this is not the the experience I had with him. At all. Perhaps because I am a woman and he thought he could just intimidate me? Who knows? In any case, in addition to major scheduling difficulties, he fell apart, did sloppy and incomplete work, became aggressive and beligerant, and was overall an extremely bad hire. Move on to the next contractor on the list.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
$1,700
John Z.
09/2018
5.0
Great group of guys. Andy videoed the outside of the house to show problem areas. Weather did not want to work with them but they made the best of it!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Henry B.
03/2018
5.0
Glad I called his company, he pointed out things I never realized or saw. His crew was the nicest and very professional. More than I can say for other handyman companies I've used before. I will certainly use HandyAndy in the future and recommend his company to my neighbors and friends.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
$3,000
Cindy C.
01/2018
4.5
The man was informative, polite and just a nice person to do business with.
Rating Category
Rating out of 5
quality
4.5
value
3.5
responsiveness
4.5
Yes, I recommend this pro
Mary Ellen M.
01/2018
5.0
Sam was excellent to work with and no money was required until the job was finished to my satisfaction
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Don P.
11/2017
5.0
A great crew. All the work was very well done. They took their time to get it all right. Also they pointed out other trouble areas that needed fixing. Highly recommend these guys!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jena K.
08/2017
5.0
Hired HandyAndy to do a checklist of maintenance on our home: replace some rotten fascia and soffit boards, along with some deck boards, cleaned and sealed our gutters and replaced a section of gutter, and replaced vent boots on our roof. The crew did a great job--very skilled--and also cleaned up every day so I could hardly tell they had been there. Definitely plan to use them again for additional projects. I know they stay pretty busy . . . I wasn't in a rush for my job, but I would say the quality and workmanship is worth the wait.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$2,500
Mia H.
05/2017
5.0
I am very pleased with the work Andy's crew did for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Aaron H.
05/2017
5.0
They did a good job with my repair at a fair price
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Barb P.
03/2017
5.0
Dependable reliable great work
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
David C.
02/2017
4.5
Took the time to walk around the house with me and explain the estimate and other work that might be of interest, but could wait. Work quality was excellent. Can easily tell the difference of the work done by this team.