Georgia Clean and Associates

I regret to inform others of our horrendous experience with Georgia Clean and Associates. Tasked with handling a biohazard cleanup following the passing of my father, their service was grossly unsatisfactory. Their response time was painfully slow, requiring several days to even begin addressing our situation, then it took them an astonishing several weeks to complete the cleanup. Not only was their efficiency in question, but their communication was absolutely abysmal. It was as if we were left in the dark, with little to no updates about progress or processes. The ultimate shock was receiving an exorbitant cleanup bill, well into the six figures. Their quoted price was deemed too excessive by our insurance provider and was not settled. To add insult to injury, they have now resorted to threatening us legally, demanding we send them $46,000 from our repair funds or face a lawsuit in five days. I cannot stress enough how you should avoid Georgia Clean and Associates at all costs. Their poor service and callous approach during a period of intense grief was not only unprofessional but heartless. Families dealing with loss deserve a company that empathizes with their situation, not one that exacerbates it. Please seek out a better-staffed, more professional and esteemed company who truly understands the emotional toll such circumstances can bring. You deserve a firm that will help you navigate through such difficult times, not one that victimizes you further.

It was very easy to set up the free consultation and subsequent appointment. The two staff were highly courteous, careful, and hardworking. The price might be a little on the high end, but you are also getting a personal organization with the deep cleaning, which can cost many hundreds on its own. The quality of their work made it worth it. They also handle clutter that most other cleaning companies won’t.