Coolray Heating & Air Conditioning

The service technician, Austin Gill, was very professional, helpful and on time. He was here for routine maintenance on 2 HVAC systems to ensure the cooling systems are ready when the hot, humid Atlanta weather arrives.

Excellent service and great customer skills with Jesus.

My technician was great. He was very knowledgeable and very helpful. He found an issue and was able to get it fixed while he was here. I am very pleased with CoolRay and their team of technicians.

Technicians Christopher Moore and Nayla (being trained by Christopher) did a GREAT job! - on time, courteous, professional, detailed. Highly recommend.

Very poor maintenance service. More interested in upselling by the technician than doing his job. Very disappointed with the most recent service.

Ethan did a great job checking all the plumbing and gave me an estimate to replace 3 faucets that are original to the home (1986!) One has a leak and one has no drain-stopper (it got stuck in the closed position and had to be removed) Will definitely use them in the near future for the work.

It is always the same with Coolray for 20 years - awesome job!

Andrew did an awesome job. He has come out twice for different issues and both times has done excellent at repairing the issue.

Chris was professional, detailed and provided a great overall repair experience!

The routine semi-annual service was done in the same excellent manner that this technician has done for 20 years, since I owned this home.

Cool Ray is always very responsive to both preventative and regular maintenance. The serviceman Gary was knowledgeable and professional. They are very easy to work with.

Great service from an excellent technician.

Jin was very through with the furnace inspection and explained in detail the issues I was facing to repair the furnace. I trust Coolray and any of their technicians because their honest and provide excellent feedback.

Kendon arrived on time and did quality work.

I have always been extremely satisfied with the service from CoolRay. Thier service people are skilled, arrive promptly and work neatly and provide full explanations of the work required aand any suggestions for upgrades.

Anibal did the job requested with great professionalism and excellence. We are most grateful for his services.

Very please with services provided by Dustin.

The plumber, Matthew, was professional, efficient and friendly. He finished a somewhat complicated job in a little more than 2 hours. Afterwards, he explained what I needed to know about the new water heater and answered all my questions. He did an EXCELLENT job! I continue to use Mr. Plumber because of the great service that I receive each time.

Bryan is a top notch, knowledgeable professional

The attic insulation installation team -- Kevan and Michael did a great job, explaining the process and covering all the nooks and corners of the attic with a good amount of insulation. Already seeing a shift: the furnace runs less and the home stays warmer.

Jeremy was great giving me advanced notice when he would be at my house. He was very friendly and polite. He did a through inspection and gave me a report. I would highly recommend Cool Ray and their service plan. It is $16.99 a month and they come twice a year. Plus if you have any trouble you are top of the list to get a technician at your house.

Used for routine maintenance and technician was very professional.

I recently had the pleasure of interacting with Miles and am thoroughly impressed with the level of service I received. From the moment our conversation began, Miles was courteous, attentive, and genuinely eager to assist. He demonstrated exceptional knowledge about the products/services and provided clear, concise answers to all my questions. What stood out the most was his patience and willingness to go the extra mile to ensure my concerns were addressed. Thank you, Miles, for your outstanding support!

Our technician Juan G. took the time to diagnose why our heater stopped working and explained it to us, helping us prevent problems in the future. He was on time, polite, maintained a clean work area and worked with Carrier to get parts quickly and under warranty. We highly recommend.

Great customer service. Timely and professional service technicians. I have been using Coolray for four years to replace and maintain my HVAC system.