Coolray Heating & Air Conditioning

I recently had a tune-up done by the Coolray company, and I couldn't be happier with the service. John, who was the technician, was right on time, professional, and incredibly thorough. He explained everything clearly, answered all my questions, and made sure my system was running at peak performance before they left. If you're looking for reliable, high-quality service, I recommend giving Coolray a call. I’ll be using them again for sure!

We recently had our HVAC system replaced by CoolRay Heating and Air and were extremely pleased with the entire experience. Mike Ritchey, our sales representative, conducted a thorough evaluation of our existing system and clearly presented several replacement options tailored to our needs. He was knowledgeable, responsive, and worked diligently to provide a competitive and fair price. The installation was led by Rollin Tappin, who, along with his team, demonstrated professionalism and care throughout the process. They completed the work safely, efficiently, and with great attention to detail. The new system is functioning perfectly, and we greatly appreciate the high level of service delivered by both Mike and Rollin. We would confidently recommend CoolRay Heating and Air to anyone in need of HVAC services.

Excellent service. Very courteous and helpful.

Excellent customer service! Matthew arrived at my home the same day I called and quickly assessed the cause and source of the water leak. He was able to repair it the same day and also evaluated a leak in my shower and repaired that as well. I appreciate his professionalism.

Excellent service as always by the experienced technician, Chow Tham, who has serviced my home for many years.

The service technician, Austin Gill, was very professional, helpful and on time. He was here for routine maintenance on 2 HVAC systems to ensure the cooling systems are ready when the hot, humid Atlanta weather arrives.

Excellent service and great customer skills with Jesus.

My technician was great. He was very knowledgeable and very helpful. He found an issue and was able to get it fixed while he was here. I am very pleased with CoolRay and their team of technicians.

Technicians Christopher Moore and Nayla (being trained by Christopher) did a GREAT job! - on time, courteous, professional, detailed. Highly recommend.

Very poor maintenance service. More interested in upselling by the technician than doing his job. Very disappointed with the most recent service.

Ethan did a great job checking all the plumbing and gave me an estimate to replace 3 faucets that are original to the home (1986!) One has a leak and one has no drain-stopper (it got stuck in the closed position and had to be removed) Will definitely use them in the near future for the work.

It is always the same with Coolray for 20 years - awesome job!

Andrew did an awesome job. He has come out twice for different issues and both times has done excellent at repairing the issue.

Chris was professional, detailed and provided a great overall repair experience!

The routine semi-annual service was done in the same excellent manner that this technician has done for 20 years, since I owned this home.

Cool Ray is always very responsive to both preventative and regular maintenance. The serviceman Gary was knowledgeable and professional. They are very easy to work with.

Great service from an excellent technician.

Jin was very through with the furnace inspection and explained in detail the issues I was facing to repair the furnace. I trust Coolray and any of their technicians because their honest and provide excellent feedback.

Kendon arrived on time and did quality work.

I have always been extremely satisfied with the service from CoolRay. Thier service people are skilled, arrive promptly and work neatly and provide full explanations of the work required aand any suggestions for upgrades.

Anibal did the job requested with great professionalism and excellence. We are most grateful for his services.

Very please with services provided by Dustin.

The plumber, Matthew, was professional, efficient and friendly. He finished a somewhat complicated job in a little more than 2 hours. Afterwards, he explained what I needed to know about the new water heater and answered all my questions. He did an EXCELLENT job! I continue to use Mr. Plumber because of the great service that I receive each time.

Bryan is a top notch, knowledgeable professional

The attic insulation installation team -- Kevan and Michael did a great job, explaining the process and covering all the nooks and corners of the attic with a good amount of insulation. Already seeing a shift: the furnace runs less and the home stays warmer.