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cleanAcarpet.com

Carpet Cleaning, Oriental Rug Cleaning, Upholstery Cleaning,

About us

Cleanacarpet will be closed until July6 for vacation Owner Operated. No subcontracting. BBB A+ Accreditation with no complaints. Alec likes to develop personal long lasting relationships with his clients and is always available by phone or e-mail for his clients to answer any questions.

Business highlights

35 years of trusted experience
Emergency Services Offered

Services we offer

Carpet cleaning, carpet repair, upholstery cleaning, oriental & wool rug cleaning, pet odor control, stain removal, carpet mold mildew removal

Services we don't offer

dyeing, color repair, structural (sheetrock) repair from fire and water damage, large mold/mildew remediations, smoke and fire damage

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.952 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
4%
3
2%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-50 of 52 reviews

Andrew A.
05/2018
5.0
carpet cleaners
  + -1 more
Fantastic experience;
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from cleanAcarpet.com
Always happy to get this kind of review. Thank you for taking time.

John C.
02/2018
5.0
carpet cleaners
  + -1 more
Very well.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

June C.
08/2017
5.0
carpet cleaners
  + -1 more
Alex always does an excellent job!
Description of Work: Carpets including sisal.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from cleanAcarpet.com
Many thanks fort he nice review. Always just a phone call away!

Paul K.
12/2016
5.0
carpet cleaners
  + -1 more
Extremely well
Description of Work: Bedroom and family room and carpeted stairs needed cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from cleanAcarpet.com
Always a pleasure to see you folks😃

KIM R.
03/2016
5.0
carpet cleaners
  + -1 more
unknown
Rating CategoryRating out of 5

Response from cleanAcarpet.com
Thanks For the good grade !

John Z.
06/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from cleanAcarpet.com
Glad to be of service to you. Thanks for taking time to submit a review.

Wayne H.
07/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Tried to get stains out of living room carpet

Rating CategoryRating out of 5
punctuality
5.0

Yes, I recommend this pro
$160

Response from cleanAcarpet.com
We live our A reviews! Thank you

Susan K.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned carpets in all my house.. 4 bedroom, two livingrooms and two hallways 3 different stairways and one basement room...

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Jane E.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Very responsive to our situation where we needed carpets cleaned right away because of company coming. We have 4 cats, one of which has a "delicate" digestive system, so our carpets were a challenge. Alec took his time getting out as many of the tough spots as possible. Great work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Sherrie P.
01/2014
5.0
carpet cleaners
  + -1 more
...
Description of Work: ...

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from cleanAcarpet.com
Thank you for your review!

Susan R.
01/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: I was planning two large dinner parties at my house for Thanksgiving and Christmas. It was too late to go through with my plan to replace the carpets this year. I called Alec and he cleaned the carpets and did such a great job, I won't have to replace them. It was amazing. He has cleaned many of my rental houses and I have always been very pleased. It proves that you get what you pay for. Its been 6 weeks since he cleaned the carpets and I'll be able to put off replacing the carpets now until at least 2015.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from cleanAcarpet.com
Many thanks for your review.

G Spence S.
08/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Company arrived on time, called before to confirm and did a great job. I will use this company for all my future carpet cleaning.
Description of Work: Cleaned five oriental carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from cleanAcarpet.com
Thank you for the kind words.

Susan R.
07/2013
5.0
carpet cleaners
  + -1 more
We lease and manage many houses. Alec does all of our carpet cleaning. On this particular house the owner was going to replace all of the carpets as it is original carpet from 2004. The 1st floor we knew needed to be replaced, but the 2nd floor was in a little better condition. I suggested to my owner that we have Alec try to save it before spending $900 to replace the 2 bedrooms and the hallway. Alec did such a good job that where the new carpet meets the old carpet at the top of the steps, you cannot r tell the difference. The carpet looks brand new. He never ceases to amaze me and has saved my owners so much money over the years.
Description of Work: He steam cleaned and deodorized a rental house for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from cleanAcarpet.com
Always a pleasure to work with you. Thanks

Lee W.
07/2013
5.0
carpet cleaners
  + -1 more
Very well. On time and good job
Description of Work: Steam carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from cleanAcarpet.com
Thank you for taking the time to submit a review about my service.

Sherrie P.
07/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Excellent service every time. I have been using Alec to clean my carpets for the past 7 - 8 years. The 1st time he came out, he had to rescue my carpet from being nearly ruined by another carpet cleaning company. Since then, I have never used any other company to clean my carpets and rugs. Alec's prices may be a bit more than other companies, but you get your monies worth from him. If stains come back, he will return to treat and get rid of them for no extra charge. There are never any hidden fees. He will move furniture and places protective plastic squares underneath the legs of furniture. Alec is very knowledgeable about the different types of carpets and rugs and how to best to clean them. I have NEVER had any problems with his service.
Description of Work: Cleaned our bedroom/sitting room carpet. Worked on stains in carpet in basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Response from cleanAcarpet.com
Great review. Thanks for taking time to do!!

Sam J.
07/2013
4.0
carpet cleaners
  + -1 more
I have been using them for a period of time now and it is always a good experience.
Description of Work: Routine carpet cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from cleanAcarpet.com
Thank you for your review. However not use to getting anything other than A 's on our work so I am disappointed you gave us a B. We do appreciate your business and note that you have used us numerous times since 2003 for your cleaning. Just let me know next time if there is anything lacking with our service and it will immediately be addressed by me personally. Looking forward to keeping you clean another 10 years.

Margaret C.
07/2013
5.0
carpet cleaners, oriental rug cleaning, upholstery cleaning
  + 1 more
Alec always does a very thorough job, moves furniture as necessary, places plastic carpet protectors under heavy furniture, etc. He goes the extra mile to get out that tough stain. His process is miles better than your average steam cleaning.
Description of Work: Shampoo cleaning of carpet, area rugs and upholstery. We have used CleanACarpet for at least 15 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from cleanAcarpet.com
Thank you (deleted member name) for your review. It is always a pleasure to work for you and look forward to your next call.

Kelly L.
07/2013
5.0
carpet cleaners
  + -1 more
They were very professional and did a fantastic job. They are very customer oriented. I have referred them to many people over the years. I have nothing but good things to say about Alec and his services.
Description of Work: They used to clean my carpet. I used him for 16 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from cleanAcarpet.com
Thank you for your review. I appreciate you so much and value your business and referrals. Clients like you make work a pleasure. Looking forward to hearing from you again.

Miriam B.
07/2013
5.0
carpet cleaners
  + -1 more
Great job. He got out an old stain that the previous carpet cleaning company could not remove. The previous company was cheaper-removed the stains but the next day the stains were back and the company would not come back and do it over even though they promised to. Clean-A-Carpet is honest and trustworthy and did an excellent job.
Description of Work: Cleaned two rooms of carpet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from cleanAcarpet.com
Thank you (member name removed) for your favorable review. As you know the cheapest cleaners are usually the lowest quality cleaners. We do not strive to be in that category but rather be recognized as the highest quality work with 100% satisfaction for a fair and reasonable price. Please call again whenever our services are needed.

DEBBY M.
07/2013
5.0
carpet cleaners
  + -1 more
It went very well, he got out some difficult ink stains, everything very professional.
Description of Work: Carpet cleaning in several rooms of my house

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from cleanAcarpet.com
Thank you for your review. You've been a loyal customer since 1994 if my records are correct. That makes you a very valuable client! Repeat business is the best!

Susan R.
07/2013
5.0
carpet cleaners
  + -1 more
Alec is always very professional when called. He has done many jobs for our company and for me personally. I have always been happy with his work and will definitely continue to use his company.
Description of Work: We are a Property Management Company and he has cleaned carpets on quite a few of our homes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from cleanAcarpet.com
Thank you for your review. It is a pleasure to work for your company as you have some of the best maintained and well managed properties of all the property management companies for whom we provide carpet cleaning services. Always look forward to hearing from susanrichrealty.com.

Linda H.
07/2013
5.0
carpet cleaners
  + -1 more
They come out pretty quickly and they do a good job. The owner came and cleaned the carpet himself. He did a very nice job.
Description of Work: They clean our carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from cleanAcarpet.com
Thank you for your excellent review. We look forward to providing you our services in the future.

Joan K.
06/2013
5.0
carpet cleaners
  + -1 more
Alec is terrific! He called to let me know he finished his current job early and if it was okay for him to come before the appointment time. Of course! I am a dog owner and my pet has been sick lately. And the carpet is 10+ years old. There are several pet stains that will never come up but he was able to give the rest of the carpet a fresher look and feel. He left me with tips on cleaning up carpet messes going forward and didn't try to sell me anything. No magic solutions or special cleaning tools. Just the value of his 20+ years in the business. I really appreciated too, that he took the time to explain to me the benefits of a shampooed carpet versus the "dry" process. He even explained how carpet is manufactured! I will be calling Cleanacarpet.com for an appointment next Spring!
Description of Work: Carpet cleaned in 3 rooms and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from cleanAcarpet.com
Thank you [removed member name]. You As a result of being informed of your review I have decided to become more active on Angie's List and add to or update my company information. I hope to hear from you again when the need arises.

John Z.
02/2013
5.0
carpet cleaners
  + -1 more
They are fantastic. The owner Alec is with out a doubt the most dedicated owner I have ever met. He is so understanding of what goes into his job. He always makes sure that he gets all the stains up and the smells out of the carpet. I highly recommend him. He is incredibly friendly and outgoing.
Description of Work: They clean three and a half rooms in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from cleanAcarpet.com
Thank you [removed member name]! I have just become aware (6/30/13) that you and some others had posted a review here so I have become a little more active on updating my company info. A few more reviews like yours should help others find me on the service which will be just Ducky with me!!

LESSIE F.
02/2007
5.0
carpet cleaners
  + -1 more
Walked me through it, talked about the type of vacuum cleaner that could make my carpets last longer. Very knowledgeable. It was wonderful.
Description of Work: Carpet cleaning, 5 rooms (entire house).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Response from cleanAcarpet.com
Thank you for your excellent review. Please give me a call 24/7/when our services are needed again for your home.
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Contact information

2771 Morgan Rd NE, Marietta, GA 30066

www.cleanacarpet.com

Service hours

Sunday:
Closed
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning,
Carpet Sales and Installation,
Floor Cleaning and Waxing,
Hardwood Flooring Sales and Installation

FAQ

cleanAcarpet.com is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: 12:00 AM - 11:30 PM

cleanAcarpet.com accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, cleanAcarpet.com offers free project estimates.
Yes, cleanAcarpet.com offers eco-friendly accreditations.
No, cleanAcarpet.com does not offer a senior discount.
Yes, cleanAcarpet.com offers emergency services.
No, cleanAcarpet.com does not offer warranties.
cleanAcarpet.com offers the following services: Carpet cleaning, carpet repair, upholstery cleaning, oriental & wool rug cleaning, pet odor control, stain removal, carpet mold mildew removal
dyeing, color repair, structural (sheetrock) repair from fire and water damage, large mold/mildew remediations, smoke and fire damage

Contact information

2771 Morgan Rd NE, Marietta, GA 30066

www.cleanacarpet.com

Service hours

Sunday:
Closed
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM