ARTISAN BUILDING & RENOVATION INC

BEWARE: We had a terrible experience with Freddie. He is not a man of his word. His crew did a terrible job on the plumbing for our bathroom remodel, and we had to hire a separate plumbing company to come in and redo their plumbing work, which costs us close to $3800… After Freddie’s crew attempted to redo the plumbing and Freddie himself came out for 5 straight days trying to “fix” the plumbing problems! We ended up with water damage in our living room, had to have 4 sections cut out of our ceiling, and had to hire a separate company on our own to fix their failed work. The new plumbing company found issues with every single plumbing fixture that his crew had touched, and the work was not up to code. Freddie did reimburse us (or else he would have had a small claims court case against him) but he specifically sent the payment to us via PayPal, which was not one of the options that we gave him after he asked for specific payment instructions. The way that he sent the funds to us, caused us to incur $110 in fees. We reached out to Freddie regarding the fees, and he has yet to respond. He also told us that we would have a 1 year warranty on his work. Well, we are about 4 week post completion and we have a large 3 foot tile that has come loose. We have reached out 3 different times to Freddie, and he is not responding. He is not a man of his word, and he is not an honest businessman. We would avoid doing any type of business with this company or with Freddie. Unfortunately we are very disappointed, and will never refer him business.

This project was started Labor Day 2006 and finished about a year later. It was an enjoyable experience for the owner who was out of state and her daughter who spent weekends checking in with Artisan and making decisions on behalf of the owner. Not the best way to renovate a house, but Artisan took it in stride and made the Saturday meetings without a problem.