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ARS / Rescue Rooter Atlanta (PL)

Plumbing, Air Duct Cleaning, Water Heaters,

About us

For fast and exceptional service for all of your heating, cooling or plumbing needs, call us now: 770-882-2531! Licensed, insured, professional service has been provided for over three decades by Rescue Rooter Plumbing. We offer free estimates for major repairs or replacements. Pay by check or any major credit card, or we offer financing as well. Rescue Rooter strives to provide the best customer service and professional experience, every technician at Rescue Rooter holds a plumbing license issued by the Secretary of State. Additional contact name - Cathy Brooks. Additional DBAs - Rescue Rooter, American Residential Services Inc, ARS of Atlanta, Rescue Rooter of Atlanta. Additional e-mail - cbrooks@ars.com. License # MP208443, GA. REG. CN0208335

Business highlights

50 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, Drain Cleaning & Sewer Lines.

Services we don't offer

N/A

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

3.7236 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
49%
4
14%
3
6%
2
8%
1
22%


Rating CategoryRating out of 5
quality
3.8
value
3.8
professionalism
3.8
responsiveness
3.8
punctuality
3.8
Showing 176-200 of 236 reviews

Sudy S.
10/2018
5.0
plumbing
  + -1 more
Great, good and prompt service
Description of Work: leaking water pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James S.
11/2017
5.0
water heater repair, plumbing
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Wanda S.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Zelda N.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
good good good
Description of Work: serviced furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tami W.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$200

Teresa R.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

William E.
07/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Glenn W.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Exterior house cleaning. |Driveway cleaning. |Outstanding work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John W.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Randall B.
04/2016
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They instal for Home Depot and their unit did not pass Sandy Springs inspection. They replaced it with the wrong unit and then promising to give us a unit of equal or greater value they replaced it yet again with another incorrect unit. Along the way they lied and so did home depot.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$6,000

David D.
04/2016
4.0
heating & air conditioning/hvac, plumbing, air duct cleaning
  + 1 more
It went okay. Everything was new.
Description of Work: It was a complete air conditioning, heater and compressors.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$15,000

Veronica J.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I have an annual service plan with ARS Universal. The $268 listed above is the annual amount. They performed scheduled maintenance on my HVAC systems on 11/10/2015. They did an excellent job as usual.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$268

JASON V.
11/2005
5.0
heating & air conditioning/hvac
  + -1 more
I HAD A GREAT EXPERIENCE FROM TOP TO BOTTOM WITH UNIVERSAL SYSTEMS. THE SALES APPT (RICK WAS OUR SALESMEN) WENT A LOT BETTER THAN I HAD ANTICIPATED. NO PRESSURE. THEY WORKED OUT THE TERMS TO MY LIKING AND SETUP THE APPT TO DO THE WORK MUCH FASTER THAN I WOULD HAVE THOUGHT. THE INSTALLERS WERE TOP RATE, THEY SENT A 3 MAN CREW THAT DID THE ENTIRE JOB IN ABOUT 7 HOURS. THE GUYS CLEANED UP EVERY SPECK OF DUST THEY LEFT BEHIND. THEY EVEN REPLACED ABOUT 20 FOOT OF FLEX DUCT IN THE BASEMENT FOR NO CHARGE. THEY EXPLAINED ALL OF THE EQUIPMENT FUNCTION AND OPERATION. THEY WENT OVER ALL OF THE WARRANTIES. I WAS VERY PLEASED WITH UNIVERSAL (AND I SHOULD FOR SPENDING OVER $10K). I WOULD RECOMMEND THEM TO ANYONE WHO NEEDS HVAC REPLACEMENT.
Description of Work: WE MOVED INTO A HOUSE THAT WAS 16 YEARS OLD AND HAD 2 16 YEAR OLD HVAC SYSTEMS, WHEN WE HAD THE HOME INSPECTED WE WERE TOLD THAT THE UNITS WERE IN POOR CONDITION. SO, IT WASN'T A BIG SURPRISE THAT THEY WOULD NEED TO BE REPLACED (JUST A LITTLE SOONER), I CALLED UNIVERSAL AND SETUP AN APPT, WHICH THEY SHOWED UP FOR ON TIME. I KNEW AHEAD OF TIME WHAT I WANTED, SO THERE WASN'T ANY HIGH PRESSURE. THE APPT TO DO THE WORK WAS SETUP FOR THE NEXT DAY (SATURDAY). WE PURCHASED 2 LENNOX DUEL FUEL HEAT PUMP SYSTEMS, INCLUDING 2 GAS FURNACES, 2 HEAT PUMPS (13 SEER), NEW PADS, NEW ELECTRONIC THERMOSTATS AND LINESETS. BY PURCHASING THIS EQUIPMENT WE GOT $1200 OFF EACH UNIT, $600 IN REBATES FROM GA POWER AND 2 WHOLE HOUSE HEPA AIR FILTERS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,860

GRACE S.
10/2005
1.0
plumbing
  + -1 more
THEY HAD TO COME BACK 3 TIMES BECAUSE OF PROBLEMS WITH THE INSTALLATION. THEY GRUMBLED ABOUT REMOVING THE OLD DISHWASHER BECAUSE WE HAD NEW VINYL FLOORING. FINALLY, THEY DID AGREE TO DO MOVE IT AND INSTALL THE OTHER DISHWASHER. I RAN THE DISHWASHER 3 TIMES THAT SAME NIGHT, AND WE STILL HAD DIRTY DISHES THE NEXT MORNING. IT WASN'T GETTING ANY WATER. THEY DID FINALLY COME BACK OUT AND TOLD ME THAT THE DISHWASHER DIDN'T WORK, SO I HAD THEM PUT BACK IN MY OTHER DISHWASHER. THEY DIDN'T INSTALL IT CORRECTLY SO THE MANAGER CAME OUT AND PROMISED TO MAKE IT RIGHT. THEY HAD DAMAGED MY CABINETS AND FORMICA COUNTERS AND HE SENT OUT A GUY TO FIX IT. I WOULD NOT USE THEM AGAIN AND WOULD NOT RECOMMEND THEM. I ENDED UP HAVING TO BUY A NEW DISHWASHER AND HAD A DIFFERENT COMPANY INSTALL IT.
Description of Work: I HIRED THEM TO INSTALL A DISHWASHER.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
2.0

$165

THEODORE S.
09/2005
5.0
heating & air conditioning/hvac
  + -1 more
THEY WERE VERY HELPFUL AND SUPPLIED CORRECT SIZE MODELS. NO HIGH PRESSURE. SPENT A LOT OF TIME WITH US. I WOULD RECOMMEND THEM.
Description of Work: INSTALLED BRAND NEW HEATING AND COOLING SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$6,400

TONI S.
06/2005
5.0
plumbing, drain cleaning
  + 0 more
AS IT TURNED OUT, I WAS CREATING MY OWN PROBLEM WITH ONE OF THOSE BLUE DROP IN THE TANK TOILET CLEANERS. THE TECH (JEFF?) WAS VERY NICE, CLEANED OUT ONE TOILET TANK TO SHOW ME HOW TO DO IT, WROTE ME UP AN ESTIMATE FOR REPLACING THE TOILETS WHEN I GET READY TO DO THAT AND DIDN'T CHARGE ME A CENT FOR THE VISIT. LAST TIME I CHOSE A PLUMBER OUT OF THE PHONE BOOK, HE CHARGED ME $100 JUST TO DRIVE OUT TO THE HOUSE.
Description of Work: CALLED THEM OUT BECAUSE MY TOILETS WERE NOT FLUSHING PROPERLY. I THOUGHT I MIGHT HAVE A TREE ROOT PROBLEM IN THE PIPES.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KEVIN W.
04/2005
5.0
heating & air conditioning/hvac
  + -1 more
PRICE WAS A BIT HIGH, BUT THEY WORKED IN SOME TIGHT PLACES.
Description of Work: REMOVED EXISTING FURNACE & AC. REPLACED WITH NEW. INSTALLED NEW ADDITIONAL HVAC FOR NEW ADDITION TO HOME.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,900

03/2004
4.0
heating & air conditioning/hvac
  + -1 more
CAME AND DID WHAT NEEDED TO BE DONE. CAUSED ME NO PROBLEM.
Description of Work: SERVICE TO HEATING AND A/C; CHANGE FILTERS, OIL, CLEAN SYSTEM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

LAURA J.
06/2003
5.0
plumbing, drain cleaning
  + 0 more
VERY PROMPT, VERY KNOWLEDGEABLE SERVICEMAN.
Description of Work: CLEANED DRAINS THROUGHOUT HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

SUE O.
03/2003
3.0
plumbing
  + -1 more
I HAD ONE PERSON COME OUT AND QUOTE THE JOB, AND ANOTHER PERSON ACTUALLY COME OUT AND PERFORM THE WORK. THEY DIDN'T COMMUNICATE WELL WITH ONE ANOTHER, SO THERE WAS A BIT OF CONFUSION IN THE BEGINNING.
Description of Work: TUB INSTALLATION

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


DIANE S.
03/2003
5.0
heating & air conditioning/hvac
  + -1 more
THEY WERE VERY QUICK. THEY CAME OUT QUICKLY.
Description of Work: THEY CAME OUT TWICE. IT WAS ELECTRICAL WIRING BOTH TIMES. THEY REPAIRED A SHORT ON ONE AND REPLACED A WIRE ON THE OTHER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

03/2003
5.0
plumbing
  + -1 more
THE PLUMBER WAS VERY NICE, EXPLAINED EVERYTHING HE WAS DOING, AND WAS ON TIME.
Description of Work: FIXED BROKEN TOILET

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

12/2002
5.0
plumbing
  + -1 more
THEY CAME OUT RIGHT AWAY. THEY WERE VERY GOOD.
Description of Work: SEPTIC TANK MOTOR CHECK.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GAIL G.
12/2002
5.0
plumbing
  + -1 more
THEY HAVE ALWAYS BEEN GOOD AND WE HAVE HAD THEM FOR OVER 25 YEARS.
Description of Work: THE TOILET WAS LEAKING AND THEY CAME RIGHT AWAY TO FIX IT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

12/2002
3.0
plumbing
  + -1 more
VERY EXPENSIVE FOR SUCH A LITTLE WORK. WE ARE NOT EVEN SURE IF THEY FIXED THE LEAK.
Description of Work: WE HAD A LEAK AND THEY SUPPOSEDLY FIXED IT.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Contact information

1775 W Oak Pkwy Suite 800, Marietta, GA 30062

http://www.ARSGeorgia.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Air Duct Cleaning,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Water Filtration and Softening

FAQ

ARS / Rescue Rooter Atlanta (PL) is currently rated 3.7 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

ARS / Rescue Rooter Atlanta (PL) accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, ARS / Rescue Rooter Atlanta (PL) does not offer free project estimates.
Yes, ARS / Rescue Rooter Atlanta (PL) offers eco-friendly accreditations.
No, ARS / Rescue Rooter Atlanta (PL) does not offer a senior discount.
Yes, ARS / Rescue Rooter Atlanta (PL) offers emergency services.
Yes, ARS / Rescue Rooter Atlanta (PL) offers warranties.
ARS / Rescue Rooter Atlanta (PL) offers the following services: Plumbing, Drain Cleaning & Sewer Lines.
N/A

Contact information

1775 W Oak Pkwy Suite 800, Marietta, GA 30062

http://www.ARSGeorgia.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM