Around the House Appliance

He was honest about doing the work. I needed a new pump which because of the age of dishwasher better for me to buy a new one. Professionalism got a C because he was in his own car and street clothes. I really did not know what company he was from...had to ask.

I had read a few recommendations for Nick from Around the House Appliance Repair and called him to fix my dryer. I spoke with Nick on the phone, but he sent out someone else. The man came just after the two- hour window, arriving at 3:08 and fixing the problem by 3:12. Lint and a small bag of catnip had fallen through the hole where the lint screen is and landed in a piece on the back of the dryer. He unscrewed the piece, reached his hand in, pulled out two handfuls of lint, and charged me $100. I thought he was kidding. Apparently, the housecall was $60, and the four minutes was $40. When I called Nick, I was told that I was lucky because they could have been dishonest and invented a problem or to charge me much more.

I'll keep it short: on time very personable honest great price I will use him again and I will recommend him to anyone who asks

I was able to talk to technician when I called. Appointment time was very soon after I called and he arrived on time. Was able to repair my dryer and then looked at a refrigerator I was complaining about and he came back a few days later with the parts and repaired. Was very delighted he went above and beyond to help

Both problems were quickly put to rights. He was prompt and courteous, as well as knowledgeable and everything went great. Definitely would hire again.

We called ATH to come out and repair our refrigerator. They did a good job there so we had them repair an old refrigerator in the garage. Both are working great now. Great service!

Nick was fast to respond to my initial request and to make an appointment to come and look at my refrigerator. He was prompt, polite and knowledgeable. He was able to replace my plastic line with a copper line that would last longer. He wanted it to be done right even though it required him making another trip to my home. I would recommend him to others.

Nick is absolutely AWESOME, very professional and responsive and provided GREAT same day service

He was very responsive to my questions, took initiative to offer other suggestions to make the life of the washer longer. The repair was done very quickly. Excellent price, it was the best price I had received.

The technician was professional, knowledgable and most importantly, honest! We now have ice again which is also nice. I will definitely call them again if we have another problem.

The next day Jason, another team member ,came out and took a look at the fridge. He took an inventory of the parts needed and said he was pretty booked the next couple of days but would pick up the parts as soon as possible and call to schedule the actual repair. They were very prompt in calling back to return. They price he estimated was the price he charged and he was very professional and quick.

The service was exceptional. My fridge stopped working on Easter Sunday so I called Around the House Appliance first thing Monday AM. Josh was at my house by noon and the fridge was working again by 1:00 pm. This was exceptionally important because we are selling our house and the appraisal was at 3:00 the same day.

I have an older used refrigerator in the garage that had water leaking in the refrigerator portion, freezing foods in the back of the refrigerator portion, and poor distribution of the cold. I called Nick this morning. He was pretty sure what it might be and gave me a ballpark estimate. It was not an urgent issue but he still had someone out here same day! The repair was fast and he explained the situation. Price was so reasonable! It's sometimes hard to find repair people who are trustworthy but I trust these guys! Both Nick and his repair person Josh were extremely nice, friendly and helpful. This is one of the most positive repair events I've ever had as a homeowner. HIGHLY RECOMMEND! Thank you Angie's List!

Easy to work with, very prompt. Price was a little high.

Was a rental hose and they were very good to keep in contact with me to let me know what was going on.

It went very well. It was just after the holiday and we came back from a trip and immediately started to wash our dirty clothes. I called and he came out right away. Determined what the problem was and fixed it quickly. He gave us tips on what to do to avoid problems in the future. The price was reasonable and he was so knowledgable about his trade so we asked him about replacing the oven door glass, which was cracked. He said a new glass had to be ordered. So he left and called us back the next day with a quote. His price was $100 less than a previous quote we has gotten. So we told him to order it. It was a few days later he called to say the glass had arrived. But we were going out of town again. So he just said to call him whenever we get back to schedule an installation date. That is exactly what we did. Again he came out, gave us a call about 20 minutes before he arrived. Put the oven glass in and it looks great. I love this guy, I've forgotten his name but I have his number. I would highly recommend him for any one living in the Marietta area in Cobb county.

I chose this company because it had a high rating with customer service and price. They did come out the day I called which was good. He arrived 5 minutes past the two hour window I was given. Not bad but I expected it to be a little closer to the mid point. He diagnosed the problem in one second based on my description on the phone. I asked him how much it would be and he hesitated a few seconds before giving a price of $180. After the work was done he went out to his truck to get an invoice. I asked if he double checked the price and he said yes that was right. I reminded him of the Angie's List discount and he said yeah he would give me one. I also asked for a break down of the part and the labor and he said it was all included. He said he does not break it out. I feel like he should have broken it down. I don't think I got a good value for the service I was provided.

After having a bad experience with another Angie's provider, I read several reports on Nick's work. I have a problem with our Defrost Freezer from Sears. Spoke with Nick, he asked several questions about the issue then gave us some advise on how to fix the problem. We have not yet implemented his advise, however, just the fact that he did not jump on a service call and make $ doing so, impressed me. I will definitely use his services if this advise does not work out.

The repairman arrived and introduced himself. He then came into my home and I told him what had happened with my washer. He then took the outer frame off and checked the washer out. He found a worn coupler and replaced it. I also mentioned to him that It seem to me that the washer leaked. He said it was leaking an oil and check that. He then replaced that coupler. The job was done and the repairman was gone in about 30 min.

Did good job of fixing the dryer but once he left there was a pice of drum insullation that was not put back properly and has since fallen out. Having a hard time getting him back to fix it.

Returned call quickly. Offered suggestions that we could try to check out causes of problem that would not entail a visit from them. We still needed their service and they were very quick to come.

Nick was wonderful to talk to. They unfortunately didn't work on our brand/model of washer as they deemed them a lemon (which I agree) but did give me lots of great advice and recommendation on who to call (Sears). I will definitely call this company in the future when our next appliance breaks. So refreshing to deal with an honest, knowledgeable and professional company!

Josh showed up on time and fixed our dryer in less than 30 minutes and gave us some additional information on keeping our dryer clean and maintained. We'd hire them again to fix our appliances.

Nick was on time, extremely professional, friendly, knowledgeable and careful. My dryer was making a terrible noise. He found the fan was cracked/broken and said he hoped getting that taken care of would fix the problem. He was up front with me and said that it might also be the motor so he ordered both parts. He replaced the fan, cleaned the inside of the machine and ran it through a couple cycles before he left. The noise is gone! I wanted to clean between the outside and inside of my oven door. I could not clean between the glass layers so Nick took it apart for me and even helped me get it clean. It looks fantastic! Nick really knows his appliances! He could easily have replaced more than one part and charged me a bundle but he was honest and only replaced what needed to be replaced. The cost was reasonable and fair. I appreciate his integrity. He'll be the only number I call for future repairs and I'll surely recommend him!

Jason came by and checked out my fridge to see what was causing it to not be able to cool. He was able to tell me the problem quite quickly and gave me advice on how to proceed. He suggested that I purchase a new fridge because the money spent to repair this one would not be worth it due to its age and the part that needed fixing. He was extremely polite and knowledgeable and I was very happy with the service. They responded to my need in less than 24 hours and the price was much more reasonable than the $75 Sears was charging. I would strongly recommend them to anyone and if I have a problem with any of my home appliances again, I will not hesitate to call them.