Arbor Aerial Professional Services

Overall an "A" Excellent rating for whole experience - Having never had a very large tree removed, put out the request for bids/quotes. Received a few calls of many referred to by listing(s). Stan from Arbor Aerial was the first and only to send me (without my asking) (via email) certificate of commercial general liability insurance and certificate of workers compensation (protecting me if his employees are injured on the job) and employers' liability insurance (protecting my property if damaged). These insurance certificates were both in date and up to date. Stan sent me the tree removal/stump grind quote via DocuSign electronic signature service (a new technological advance for me to experience). How easy, simple and quick. After this Stan and I spoke again and decided on a work start date and several other factors. Because the tree was so large he received verbal permission with fully acknowledged recorded statement from the neighbor to use part of their property during tree removal process. This was precipitated and necessitated due to power lines between removed tree and our house. This way he could work from both sides of the tree with the largest parts being taken down behind (instead of in front or over the top of) the power lines. Stan kept me informed during the entire tree removal process. Prior to final day of the process Stan and I talked and I made the decision not to have the stump ground down to grade level for various reasons/factors. This decision was in turn adjusted for the final bill/payment. Stan and the crew did an excellent clean up and debris removal job. I would definitely rehire and recommend Stan, his crew and Arbor Aerial to anyone needing a personally/professionally from beginning to end performed service. By the way, just so readers know/are aware and feel even more comfortable - except for the last day when I visited the job site (my mom's house) this whole ordeal/transition was between two different states (me in Florida and Stan/crew/Arbor Aerial and mom's house in Georgia). I do not feel it could have gone any smoother even if we were next door to each other the whole time.

Stan and his crew did an outstanding job removing the tree. They were prompt, professional and the service provided was second to none. I would recommend this tree company to any and everyone who is looking to have a top notch tree removal company to remove their tree.