AquaGuard Foundation Solutions

Very responsive. On time and efficient. Very pleased with job.

The final results met my expectations .

Did a great job. Reasonable price.

Great!! The service and attention to detail was wonderful! Dr. Michael

Our technician was fantastic! He was very knowledgeable in his product and work. He restored our concrete patio floor to its original height. We are very pleased with his work!

Smooth, they where here when they said did the work and cleaned up afterwards 👍

The whole process was great. The sales contact came out for an estimate and explained the options we had and never made us feel obligated. We booked that day and we’re scheduled relatively quickly considering current pandemic conditions. The crew worked efficiently and were very polite. We’re very happy with the results.

Craig and Jason did a fantastic job and as soon as I set foot on the the porch I felt as if I were standing on level ground. They exceeded my expectations. Both Craig and Jason were very respectful and kept me informed of what they were doing, what needed to be done and how to finish up the project myself. (The entire area needs to be repainted. I knew that even before the project started. ) I am grateful for both men and highly recommend them and AquaGuard to anyone who is looking for a great Company with great employees!

Adrian Haynes was the right person for me, to guide and explain what was going on, he was very professional.

Great. You are a reliable company that keeps your customers informed

Excellent. AquaGuard is an incredible company with talented, experienced employees.

On time, very neat, work just as promised

Very professional. Showed up on time, completed the work promptly, and cleaned everything up before leaving. Would definitely recommend AquaGuard.

Great work, professional and friendly. Everything was as explained and expected.

This is the second major project we have hired Aquaguard for and we could not have been happier with the results. They have stopped serious leaks in our basement as well as supported our brick front porch, which was about to collapse. Have us thousands in prevented damages and potential liability. Would definitely hire again.

They were so friendly and they guarantee their work

It was great. We had demolition on day one - removing old wall paneling and knocking out part of an interior wall. The crew was fast! Second day the first crew started in the morning with removing the concrete around the edges and dropping in the new drain and then sealing the walls. A second crew dropped in in the afternoon to help with the jacks in the crawlspace. These guys worked very hard and fast! Love the look of the new space. No more musty smells and everything is white and fresh and ready for a real remodel.

Great! They replaced equipment and thoroughly checked the basement for leaks. We had waited too many years to have their annual checkup and won't do it again! Excellent service and friendly professionals.

The crew did a complete and efficient job for both basement waterproofing and crawlspace encapsulation.

Michael and his crew were prompt. He explained what he would be doing prior to beginning. He did change the drain from the sump pump and ran it across the ceiling and placed the drain to empty into the dry creek bed. We were thrilled as there wasn't a need to dig up the yard to install the drain. Michael really knew his stuff. His team was prompt and polite and efficient. They cleaned up the work site after. I would recommend Michael and AquaGuard again.

Very professional! They made sure that everything was taken care of and explained everything!

Excellent. Cody and Jeremy were very professional and helpful. They took time to explain the process and went above and beyond to go the extra mile

EXCELLENT. JEREMY AND CODY WERE PROFESSIONAL,PERSONABLE, AND WENT ABOVE AND BEYOND TO EDUCATE AS WELL AS REPAIR. THEY TOOK TIME TO ESTABLISH A RAPPORT WITH ME AND THE WORK WAS ALL THAT I COULD HAVE ASKED FOR.

I am on the cusp of a difficult dilemma. I am not sure how to say this so I will just go step by step. I had my pool deck leveled along with stone steps being stabilized. I did extensive research talked to a lot of people. I called Aquaguard and they sent out a System Design Specialist. His name is Zach; he was extremely knowledgeable, professional and a very nice guy. We went over the deck and discussed what I could expect and not expect. I knew from all their reviews and their website they really go out of their way to make sure you know what they can and cannot do. I knew from my research their people where skilled. I signed the contract t and gave Zach the deposit. About a month later they marked and mapped out the pipes. Every person I came in contact with was professional. I was notified prior to appointments they were coming. The workmen arrived on the scheduled date and time; they said we contacted them at the perfect time. Our deck needed work but we did not let it go for years before we called them. The two men knew there stuff. Initially the deck was set up to have about 60% of the deck worked on. I did however tell Zach to put into the contract specifically that if they decided it might be better to do the other areas after the initial ones specified, to do it and that would be fine. I left it up to them, they were the professionals. They did in fact do the entire deck plus we had them stabilize a set of steps that came up to the deck. Everything looked great and the work was exemplary. The total cost was $4,836.45. For us that is a lot of money however in this case it was money well spent. One reason for choosing Aquaguard was the reviews. I had read some where they came back out for adjustments and the like. It has been a month and today I was out walking the deck there was one small area that seemed much lower compared to the rest of the deck. It was at the end of the deck. I got a flashlight and found a good size empty space between the deck and the ground that had not been filled. I called Zach and explained the issue and he was here in an hour. He took a look and agreed that it did need to be done. He measured the area and we were talking. Then he said that he was going to work on the cost. I was surprised. I told him I thought this was covered. The workmen missed a spot. those things happen but I didn’t think I would have to pay to have it completed. The reason I had it put specifically in the contract was so this would not happen He told me that he would do his best to keep the price down. The issue I had did not fall within the parameters of the warranty. He was correct; there had not been any shifting or problems with the work that had already been done. I knew they were the company I wanted to do the work. They have the best product, (in my opinion), and they would do it right. However after almost $5,000.00 another $2,000.00 is huge. One small area was missed I had planned on the initial work and possible extra work. It was the very reason I specified if they felt the extra areas needed to be done, they had the option to do it then rather than come back again. That is why I wanted it added to the contract so this would not happen. There I stood, and it was happening to the tune of $2,000.00. What else can I do? No one else could do it like they do. I am just disappointed about this. That said… It’s a great company and this is a strange review. UPDATE: Somehow, unbeknownst to me they caught hold of this review much quicker than I could have imagined. They were on top of it immediately. I received a call from there sales manager over the Concrete Division, Blake, the day after the remnants of Zeta hit Atlanta. Many people, including myself were still dealing with power outages.Right out of the gate he apologized profusely for what was a misunderstanding on his part between Zach, the project specialist and himself. He mistakenly understood it to be a new project separate from the already existing work. When he realized what the error was he called me to tell me that there would be absolutely no charge what so ever and to again please accept his apology. I was assured that everything would be taken care of ASAP. Within an hour of the call my Visa was credited the deposit. Within two hours I received another call from Zack, the specialist with yet another apology and assurance that he had no idea at the time that there was in fact a communications issue. He had told me that the job was to take place the day before Thanksgiving. Within an hour of that I was informed by their scheduling department that the job had been rescheduled for the following Tuesday. Five days from then. As a retired business owner myself I must say it was nothing shy of impressive. Not just the acknowledgement but the speed and efficiency with which the overall logistics involved in making everything right was on point. I don’t know what more to say outside of Well Done. If I had kids I would want them to babysit for them. I knew there was a reason I went with this company.They do in fact set a standard that most could only strive for. If it were possible I would give them 6 stars.

My basement was a hot mess! It flooded so badly that my hot water heater's pilot light often went out. It would take days for the pilot light ignition to dry out and for me to be able to relight it so that we could have hot water again. AquraGuard to the rescue! I called AquaGuard and I was sent a hero whose name was Robbie. Robbie came out, looked at my basement and was able to give me a schematic detailing exactly what I needed to have done to get my basement dry and safe. Robbie connected me with Cody, another person at AquaGuard. Cody explained to me that financing was available for anyone who needed it. What a blessing! I did get estimates from other companies, but AquaGuard came in with the highest recommendations and most reasonable price for the extent of work needed. Because my house was going on to the market for sale AquaGuard was able to expedite the project start date. Thank goodness! It took 3 full days for the project to be completed and I couldn't have asked for a better team! The men who came out were Raphael (Foreman) , Jared (Co-Foreman), Marcus, and Daniel. They were kind, professional, and courteous. They even allowed me to ask questions as the work progressed. They were kind enough to stop and teach me everything that they were doing. It did not seem to slow their work at all. Even the electrician, David, that AquaGuard sent out to install a designated outlet for the new sump pump was delightful. Today my basement is dry and it looks like a completely new area...because it is! I highly recommend AquaGuard to anyone who has any problems with basement flooding.