AquaGuard Foundation Solutions, A Groundworks Company, specializes in helping homeowners with their foundation repair, waterproofing, concrete, and gutter needs. Our top priority is providing high-quality home repair solutions and personalized service across the metro Atlanta area. With fully trained technicians, industry-leading products, and nationally backed warranties, AquaGuard is here to restore your basement, foundation, or crawl space.
Experience was terrible .their customer service. installation and system supplies all failed. Their system drainage pipes are too small and will clog up, The sump pump filled with dirt, back up power outage unit also failed. My new contractor removed their system and it is inadequate most waterproofers use 4in and 6in drainage pipes, you can find better waterproofing supplies at Homedepot than what aqua guard installs. we saved their system supplies for future reference and inspection by any agency that a complaint was filed with. Beware of aqua guard and Greensky llc their financial facilitator and deflector. 3 employees quit during my job and if you read complaints about aqua guard they all sound the same as my experience was.
Rating Category
Rating out of 5
quality
1.0
value
1.0
responsiveness
1.0
$1,000,096
Kevin M.
08/2022
5.0
Mike was a great help. We did a dehumidifier only after an inspection showed no need for additional items. He was prompt and made sure to answer all questions. Even finding out some additional information on settings.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Corheaven J.
08/2022
5.0
They were very courteous and informative
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lawrence M.
08/2022
5.0
AquaGuard does great work and has great employees such as James Carlos.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$12,000
Pat J.
07/2022
5.0
Very pleased with the results
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Bridget B.
07/2022
4.0
They did a great job! Kept me informed along the way! I would hire them again.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Chandra H.
06/2022
4.5
There are many nice things I could say about AquaGuard. This review specifically is regarding my dehumidifier service call performed by Mr. Michael Hawkins and quick response of District manager Al. Both are such a delight to work with. Obviously one is in a leadership/ Managerial position. Therefore, let me start with Al whom I consider as the best all around for troubleshooting and dispatching concerns to the right department and staff. Michael recently exceeded my expectations on the service end of the company. He has been to my home twice to adjust the dehumidifier temperature. The product is very efficient. During the Winter it kept my home nice, dry, and warm. Obviously in the Atlanta area, it gets extremely hot so my need for warmth and dryness is definitely not great. I contacted Al who gave me his direct contact number. Michael serviced my request. Iâ m sooo glad both responded so quickly. I was experiencing trouble sleeping with the dryer temperature. Michael gave me his direct work telephone number and, as of today, I think we have the thermostat set to a more comfortable setting. Thank you Al & Mike for being, in my honest opinion, the best in the industry. Your kindness, suggestions, quick responses, and excellent products are the best and certainly note worthy. I have to laugh out loud knowing that when Winter comes again Michael will come back to reset my thermostat so I donâ t freeze! Yes as a AquaGuard consumer, Iâ m Exceptionally pleased from higher management all the way to service delivery. Five plus stars from Dr. Hall to you both!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Chandra H.
06/2022
4.5
There are many nice things I could say about AquaGuard. This review specifically is regarding my dehumidifier service call performed by Mr. Michael Hawkins and quick response of District manager Al. Both are such a delight to work with. Obviously one is in a leadership/ Managerial position. Therefore, let me start with Al whom I consider as the best all around for troubleshooting and dispatching concerns to the right department and staff. Michael recently exceeded my expectations on the service end of the company. He has been to my home twice to adjust the dehumidifier temperature. The product is very efficient. During the Winter it kept my home nice, dry, and warm. Obviously in the Atlanta area, it gets extremely hot so my need for warmth and dryness is definitely not great. I contacted Al who gave me his direct contact number. Michael serviced my request. Iâ m sooo glad both responded so quickly. I was experiencing trouble sleeping with the dryer temperature. Michael gave me his direct work telephone number and, as of today, I think we have the thermostat set to a more comfortable setting. Thank you Al & Mike for being, in my honest opinion, the best in the industry. Your kindness, suggestions, quick responses, and excellent products are the best and certainly note worthy. I have to laugh out loud knowing that when Winter comes again Michael will come back to reset my thermostat so I donâ t freeze! Yes as a AquaGuard consumer, Iâ m Exceptionally pleased from higher management all the way to service delivery. Five plus stars from Dr. Hall to you both!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Tom M.
05/2022
5.0
Excellent customer interaction. Efficient, knowledgeable, left a clean worksite and overall an excellent experience. I would recommend this pro anytime
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Donna T.
05/2022
5.0
Needed crawlspace support on an addition that has almost no clearance. Curtis came out on a rainy day to inspect and tell me my options. The 2 man crew (forgive me, I've forgotten their names) that came out to install the jack system did a wonderful job. Efficient, professional, courteous, and knowledgeable. They explained every step of the process and I am extremely happy with the results.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Howard R.
05/2022
5.0
Very professional and knowledgable. Have used them for close to 20 years. Never try to upsell. Every technician is highly trained. Jake was here today and he is likewise fantastic.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jeb M.
04/2022
5.0
Jake Williams was excellent service tech. Very knowledgeable, professional and courteous. True expert in this space!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jim A.
03/2022
5.0
These gentlemen are professional and courteous, and it's a pleasure to do business with them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,800
Kristi B.
03/2022
5.0
This is the second project Iâ ve hired aquaguard for. They are consistent, reliable, friendly and honest.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Barbie R.
03/2022
5.0
Everyone was very professional and polite.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Roger T.
02/2022
5.0
overall---excellent. However, one error of installation was noticed. We reported this to the company, with photo, and they have not come back to repair one downspout.
Rating Category
Rating out of 5
quality
4.5
value
3.0
responsiveness
4.5
Yes, I recommend this pro
Cindy K.
02/2022
5.0
Great
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Stefanie T.
02/2022
5.0
AquaGuard's crew that came out to level and stabilize our sidewalk was amazing! Raymond and George were honest and professional! They fixed our almost 40 year old sidewalk to near perfection. Thank you guys!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$2,000
Shella A.
02/2022
5.0
They were very professional and hard working
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Ron B.
02/2022
5.0
They arrived on time very professional awesome job on cleanup
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Courtland L.
02/2022
5.0
Cameron and Justin installed a few piers for my garage, and manâ ¦what a difference in efficiency and professionalism from the last company I used. Not to mention these two did the same type of work it took an army of people to do, with the previous company (which is another well known company in the metro Atlanta area). Wonâ t get into why Iâ ve now had two different companies installing piers at my home, but letâ s just say I wish I had gone to Aquaguard first.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Emmanuel O.
01/2022
4.5
Great experience!
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Linda U.
01/2022
5.0
Marquise, Derek and K.J. were great to work with. They did a great job, weâ re done when promised and cleaned up great after done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Linda U.
01/2022
5.0
Marquise, Derek and K.J. were great to work with. They did a great job, weâ re done when promised and cleaned up great after done.