We got 3 estimates for a new insulated garage door and they were all within the same price range. What we heard later was that American Overhead Garage Doors do not have the same high quality as the other providers. That may not be true but we went ahead and went with the garage door provider that could get our choice of garage door installed quickly.
Description of Work: Provide a new insulated garage door.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$1,100
Mary Ann C.
01/2013
1.0
garage doors
+ -1 more
I received a call last week from the company to have a maintenace check done on the door. I thought this was a good idea and had them to come out. The tech wasn't here more than 10 minutes when he told me I need to replace the bottom panel on the door. There was nothing wrong with the panel other than it was separating from the piece next to it. The separation was caused by the poor workmanship of their tech that had serviced the door last year. I told the guy they need to replace the wrong-sized brackets that were put on last year by their tech. He called his office and they refused to do anything about it. They try to sell you a bunch of stuff you don't need. I have to assume they are paid commission on what they sell unfortunately I fell into their trap. And their poor workmanship has caused damage to my door which they refuse to fix. Don't use this company!
Description of Work: Janurary of last year I had my garage door repaired and serviced. This company charged me the above price for the service. I thought it was very high at the time but I had no idea what it should have cost. I had to have the door fixed and I called this company. They replaced rollers and cables and bottom brackets.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0
$545.66
Joy S.
05/2012
1.0
garage doors
+ -1 more
No response from them at all so I did not use them.
Description of Work: I left message on their recorder to call me then or if not the morning would be fine. I never heard back from them.
Rating Category
Rating out of 5
Larry R.
11/2011
5.0
garage doors
+ -1 more
They has the best price I could find, arrived on time, unpacked and installed the door quickly, and the workmen were polite and courteous. They cleaned up when they finished, and took away the old door.
Description of Work: Installed a new insulated steel double garage door 18' wide x 7' high.
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Service Categories
Garage Doors
FAQ
American Overhead Garage Doors & Openers is currently rated 3.5 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
No, American Overhead Garage Doors & Openers does not offer free project estimates.
No, American Overhead Garage Doors & Openers does not offer eco-friendly accreditations.
No, American Overhead Garage Doors & Openers does not offer a senior discount.
Yes, American Overhead Garage Doors & Openers offers emergency services.
No, American Overhead Garage Doors & Openers does not offer warranties.
American Overhead Garage Doors & Openers offers the following services: Residential & commercial garage doors.