There was an additional cost to the big deal price. My experience with them was okay. The workers were good.
Description of Work: They cut some trees and trimmed others.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$2,800
amy C.
12/2015
5.0
tree service
+ -1 more
Danilo's was very competitive with their pricing. They cut down two huge pines in my front yard. They also cut down 5 trees in my back yard. Trimmed some other trees and did some stump grinding. They showed up on time and got the job done in one day. Cleaned up all the mess and my yard looks awesome! I would use them again.
Description of Work: I had several trees cut down and trimmed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Chris L.
10/2015
1.0
tree service
+ -1 more
Provider did not return numerous calls. He did call me once to arrange service but did not confirm a service date. I never heard from them again.
Description of Work: Nothing.
Rating Category
Rating out of 5
responsiveness
1.0
James B.
10/2015
5.0
landscaping, lawn service, tree service
+ 1 more
The first tree, a white Oak, had been struck by lightning and had died this summer. It was about 80 feet tall, with limbs at the top 20 feet, but none below that. The tree also was hollow in the top section and had a honey bee hive in it that was about 9 inches by 10 feet. It had three honey combs in the top 5 foot. This tree presented a unique set of problems because the Bee hive was FULL of bees. The other two trees, red Oaks, were about 50 feet tall and in the fence row between the property lines. The trees were still alive but had started dropping some really big limbs on the fence, crashing part of it to the ground. This is the third time I have had to have trees removed from the property and while I have paid twice as much, Danilo was as good if not better. Tree trimming is a dangerous, delicate ballet between the man in the tree and his team on the ground. This job could get ugly really fast. Those guys were very cautious with everything they did and made sure the trees fell where they wanted them too and no one got hurt. They removed what they were supposed to and sectioned the trunks for firewood. They cleaned everything and flattened the yard back for the landscape company to seed. I could not have asked for more in any manner. They were great and will be called again. Ron
Description of Work: In August, 31 of 2015 I had three trees removed from our back yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
john W.
09/2015
5.0
tree service
+ -1 more
Removing trees is a big project and Mario and his team did the job very smoothly and without pain. They did exactly as agreed, paid attention to details, all as scheduled and at a fair price. We encountered some unforeseen issues and they helped work through them without problems. When the job was done they cleaned everything up. Good guys, professional...I'll use them again!
Description of Work: Removed several trees from residential property.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Mary H.
09/2015
1.0
tree service
+ -1 more
Never did te work. I gave up trying to schedule appt.
Description of Work: did not return calls or returned calls much later etc...was quite difficult to reach to set up time to come see thhe tree work I hhad pd for through Angie' list.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$99
Kehinde O.
09/2015
5.0
landscaping, tree service
+ 0 more
Danilo?s came out and gave me an estimate on the work I needed done. On the day of service, I added more work to be done and he did it at a good price for me. They had a crew of 10 men and the work was done in 9 hours. The crew were friendly and worked seamlessly. The only complain I had was they ran out of sod, so I had a small area that needed sod but was unavailable. Overall I was satisfied with the work provided and will highly recommend them.
Description of Work: Added river stone and install sod in the backyard and side of house. Added new perennial plants on the flower beds. Trimmed three trees. Installed new boarders to side and back of the house. Leveled uneven areas in backyard and fixed Drainage problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
Susan M.
08/2015
5.0
tree service
+ -1 more
The workers were here on time and notice that they all helped one another in the flow of getting the job done. I am very satisfied with the work provided and will highly recommend them.
Description of Work: Remove a tree and trim branches from another tree that had broken and fell on roof. Cleaned a island that was a eyesore with fresh pine straw, also cleared out a side area that was cluttered with grass clipping, wood chips, tree logs from previous cuttings and leveled area. Also grinded tree trunk from the tree cut and also from previous cuttings. In addition trim my bushes in the front of house. They hauled all the tree limbs, tree trunks etc away. I am so happy how it turned out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Genesis P.
08/2015
5.0
tree service
+ -1 more
I hired Danilo's tree service to cut down 2 large oak trees in my yard. They were professional and knowledgeable. They got there on time and left everything clean. I would definitely recommend them to my friends and neighbors.
Description of Work: They cut down two large oak trees
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$950
David or Trina L.
06/2015
5.0
landscaping
+ -1 more
The crew was able to do the job within 7 hours. They took out the old retaining wall ties and bought in treated wood and began to build the new retaining wall deep in the ground for stability. They were very friendly and worked efficiently. The wall came out very nice and our neighbors are impressed with their work and looking into doing a similar wall. I highly recommend Danilo's!
Description of Work: Tear down the old retaining wall and build a new one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
B P.
05/2015
5.0
tree service
+ -1 more
The crew arrived as scheduled and did an excellent job. Clean up was thorough.
Description of Work: Tree trimmed back
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
LEON V.
04/2015
3.0
tree service
+ -1 more
Did not call for 2 weeks after I paid for special;I had to call and schedule; did not show for initial appointment; never met face to face; did not honor $99 special for removal one tree limb; did not have ongoing business as listed with business address rather wanted check mailed to individual at his house. Trees did get trimmed for more that I was expecting to pay but job was well done.I had to insist $99 paid in advance be deducted from bill at end.
Description of Work: Trimmed trees at two houses
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
1.0
$1,100
William B.
04/2015
3.0
tree service
+ -1 more
The work was done, although they left a lot of vines at the bottom of the trees, which (from what I've read) means they'll grow back. What really bugged me was that they didn't call to tell me when they were coming. I came home to find they'd put their sign in my front yard and had done the work without my supervision. Somehow, they bypassed the lock on my backyard gate, which made me uncomfortable. Still, the work was done, the vines were cut. I just wished they'd removed vines from the base of the trees in addition to cutting them mid-tree.
Description of Work: I asked to have the vines on many of my backyard trees cut so they wouldn't keep adding weight to the trees.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0
$99
Diane R.
04/2015
3.0
tree service
+ -1 more
It went very well. I had to dicker with them quite a bit. My husband and I got the impression they weren't figuring in to the estimate. They were figuring in the $99 that I had paid, but not what the actual coupon was worth and so we had to really work with them and finally, we got them to do what we felt was fair. Unfortunately, when they did the work, they were supposed to also grind some stumps, but they left our job to go do another job before they did the stumps, but they left all of their equipment in the backyard and then it rained. So, when they came back in to grind the stumps, they did grind the stumps I think, at least one of them we know for sure they did, the other one we hadn't walk back there to really inspect it because the ground got so wet over night and then their equipment was so heavy that now the whole backyard is a total mess. They did take away the wood that we had paid extra for them to do. They did take that wood away, but as far as fixing the mess that their equipment made, we're going to have to do that ourselves. We would never use them again.
Description of Work: It was a Big Deal but I paid Angie's List $99 I think it was for maybe $200 worth of service and I've ended up paying them an additional $700.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0
$799
Gail B.
04/2015
4.0
tree service
+ -1 more
They were good and were able to come out a week after I purchased a Big Deal from them.
Description of Work: Came out to remove trees from yard.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Elaine T.
04/2015
4.0
landscaping, tree service
+ 0 more
Fine but charged more than expected
Description of Work: Cut tree
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$549
Amira Delores W.
03/2015
5.0
tree service
+ -1 more
The team did a great job and I would work with them again.
Description of Work: I purchased a deal for tree service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$525
Allah H.
03/2015
5.0
tree service
+ -1 more
Martin and his crew are very courteous and hard workers. His prices were very fair, and he stands behind his work. I was very glad that I chose him to do this work. Again his prices were great, he was on time, and did a very excellent job. I will no doubt use him again when I need trees trimmed!
Description of Work: Tree trimming and stump removal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
David E.
03/2015
4.0
tree service
+ -1 more
They did an excellent job. They came out a week after we purchased the Big Deal. There was an additional $400 charge to the $99 Big Deal. The trees looked fine after the pruning. They did what we wanted and it was all accomplished. I would use them again if need be.
Description of Work: I purchased a Big Deal and they pruned three trees for us.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$499
April C.
03/2015
5.0
lawn service, tree service
+ 0 more
Martin set up appointment for estimate and showed up promptly. It took several days to get the schedule and estimate worked out. I noticed there are some bad reviews, but mostly due to late response (getting slammed by the Big Deal Promotion), not because of the work performed. I am glad I gave them a chance. Charlie and the crew perform actual work. Charlie is very knowledgeable and particular. I am particular too but was able to find a happy medium with Charlie. :) Both Martin and Charlie talked me out of cutting down two tall trees near the house - they are tree lovers and will not push for unnecessary work. They also did a great job cleaning after themselves. My yard looks awesome now! If you have a material job that needs to be done, my suggestion is to be there when the job is performed. That way you can communicate to them on exactly what you want.
Description of Work: Prune 10+ tall trees around property. Full clean up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from A Family Tree Services
Thank you for the great review, please keep us in mind for any future work. It was a pleasure working for you
louise J.
03/2015
5.0
tree service
+ -1 more
Called me right away to setup an appointment to came out and see what I wanted done. After that I received an email stating when they would do the work. Than a week or two went by before I heard from them again at which time I explained that the work had not been done. Another week went by and an email came asking for a review of the work they had done. I replied to that letting them know that work had not been done. After that I was told the work would be done the next day and it was. I think they had a lot of work to be done in a short period of time and they may have gotten a little confused. The work has been done and i'm happy.
Description of Work: Cut down a tree and a bush.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$99
ray D.
03/2015
1.0
tree service
+ -1 more
I called and left two messages. They never called me back.
Description of Work: I purchased a Big Deal for $99 for $250 Worth of Tree Service
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
$99
Response from A Family Tree Services
I've tried reaching out to you several times and keep getting a voicemail. please contact me at your earliest convenience I can stop by today if need be. Thank you 6786344553
Stefanie E.
03/2015
5.0
tree service
+ -1 more
It took a few days to connect and schedule an appointment but the work was done with thorough clean up to the point that there was no trace that they had been there.
Description of Work: Trimmed two large trims in the front yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$99
Debra C.
03/2015
4.0
masonry, tree service
+ 0 more
Initially there was confusion on my part about what exactly my $99 bought. They came out and said they would cut down a large crepe myrtle (about 5 inches in diameter), one tiny crepe myrtle (about 1 inch diameter) and 2 branches off two cherry trees which couldn't have been more than 3-4 inches in diameter. I thought I made it clear at the beginning that they would cut down and remove all debris - that was the whole point of hiring it done - so I wouldn't have to do anything. There was some back and forth about when the work was to be done, but within a week or so, they came out and completed the work (I was not home), cleaned up - everything looked great. Then 2 days ago, I got a call from them about me leaving them a check. I told them I had paid for everything via Angie's List. He said I owed him another $100 to remove the tree debris. I was speechless; this was not my understanding. This is the problem with the ad - it is way too vague. Does the $250 worth of tree service cover 1 branch, 1 tree, 2 branches, 1 hour, 2 hours, 1 man, 2 men, removal of debris they cut down - What? I would think $250 would cover at least an hour of work and I would bet money they didn't spend an hour at my house. I wish I could have been at the house when this was done - but I had to work. So do I owe the $100 or not? We'll see how it goes. This is the 1st time using Angie's List and I was afraid something like this might happen. Very disappointing. I would consider using them again - but would get everything in writing. The work they did was great - the pricing no so great.
Description of Work: cut down 1 large crepe myrtle, 1 tiny crepe myrtle and 2 small branches off a cherry tree.
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Service Categories
Tree Service,
Landscaping,
Lawn and Yard Work,
Masonry,
Pavers and Hardscaping
FAQ
A Family Tree Services is currently rated 4.1 overall out of 5.
Sunday: 7:00 AM - 9:00 PM
Monday: 7:30 PM - 9:00 PM
Tuesday: 7:30 PM - 9:00 PM
Wednesday: 7:30 PM - 9:00 PM
Thursday: 7:30 PM - 9:00 PM
Friday: 7:30 PM - 9:00 PM
Saturday: 7:00 AM - 9:00 PM
A Family Tree Services accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
Yes, A Family Tree Services offers free project estimates.
No, A Family Tree Services does not offer eco-friendly accreditations.
No, A Family Tree Services does not offer a senior discount.
Yes, A Family Tree Services offers emergency services.
No, A Family Tree Services does not offer warranties.
A Family Tree Services offers the following services: Tree removal, pruning, stump grinding, masonry & landscaping.