Total Comfort Cooling & Heating

Heating and Air Conditioning, Insulation, Air Duct Cleaning

About us

Total Comfort Heating & Cooling is a Macon based HVAC repair, installation, and maintenance company that services all of Macon, including the cities of Warner Robins, Forsyth, and Dublin, GA. No matter what service you need, our experienced AC technicians can help. We offer affordable pricing and quick service. Heating and air conditioning services. We service residential and commercial clients. Feel free to contact us at totalcomfortcooling@yahoo.com.

Business highlights

11 years of trusted experience
Emergency Services Offered

Services we offer

Heating & A/C repair, maintenance & service, thermostats, radiant floor heating, geothermal heat, solar panel installation, air filtration, air purifiers, humidifiers & dehumidifiers, ventilation, exhaust fans, duct cleaning. Wine cellars

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.878 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
12%
3
1%
2
3%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 1-25 of 78 reviews

William W.
11/2019
5.0
heating & air conditioning/hvac
  + -1 more
Very well, the technician was prompt, courteous and very honest. I fully expected to walk away with a quote for a new system but he said mine was in excellent shape. Thanks so much!
Description of Work: HVAC inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Kimberley E.
10/2018
5.0
heating & air conditioning/hvac
  + -1 more
A great company. I have no hesitation in recommending them to family and friends.
Description of Work: Routine Maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Total Comfort Cooling & Heating
Thank you for taking the time to give us a review and we are glad to be your HVAC company

Steve W.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
We lost cooling one evening last week and the weather forecast predicted 90+ degrees for the following day. I called first thing the next morning and they had a technician at our house before noon. He diagnosed the problem quickly, replaced the thermostat, and by the time he left we were cool again. He also had to order a new sensor and came back today (promptly on time again) and the work was completed within 15 minutes. Total Comfort also replaced a faulty blower motor in our furnace last November and that experience was just as positive. I will definitely use them again.
Description of Work: Repair air conditioning; replace thermostat and sensor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Sue F.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
Excellent experience from meeting with Bernie to installation by Chris and Willie. Arrived on time and did an excellent job putting in the unit and cleaning up.
Description of Work: Installed a Lennox ductless mini split a/c unit in our great room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gary B.
02/2018
5.0
heating & air conditioning/hvac
  + -1 more
Their visits are always professional and our system is always in top shape. Complete peace of mind, but at a price (which we think is a good value).
Description of Work: Routine semi-annual maintenance checks performed as part of a maintenance agreement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Al P.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
As expected, professional and efficient.
Description of Work: A/C preventative maintenance service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patrick S.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
They provided exactly what they promised. Really easy to do business with.
Description of Work: AC replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Total Comfort Cooling & Heating
Thank you, Mr. [Member Name Removed], glad we could help!

Kelly Y.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Team was thorough, prompt and responsive. Bernie is very concientious. He communicated with us throughout the entire process and responded professionally and promptly
Description of Work: New HVAC compressor and air handler install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17

Response from Total Comfort Cooling & Heating
Thank you, Mrs. [Member Name Removed]!

James W.
04/2017
4.0
heating & air conditioning/hvac
  + -1 more
He throughly checked the HVAC system.
Description of Work: Overall inspection of HVAC system

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Total Comfort Cooling & Heating
Thank you, Mr. [Member Name Removed]!

Sherry L.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great! Total Comfort personnel are always professional and careful to be clean and neat. Booties over their work boots, etc. Our system runs like a top. Which also saves on our electric bill.
Description of Work: We have our central heating and cooling system serviced twice annually with Total Comfort Heating and cooling. For $144 a year they come out once before heating season and once before cooling season - completely maintain both inside and outside portions of the system. We've been with this company for 22 yrs. First it was Massengales, then Service Experts. Total Comfort bought out Service Experts several years ago. The main point is that this company consistently maintains excellent, knowledgeable, professional personnel. We stay with them because they always do right by us. They never pad their bill or tell us we need a service that we don't. Our spring maintenance is upcoming 27 March.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Total Comfort Cooling & Heating
Thank you so much, Ms. [Member Name Removed]! We take pride knowing that our service that goes beyond your expectations!

Elaine J.
02/2017
4.0
heating & air conditioning/hvac
  + -1 more
Technician was unable to perform services ordered and paid for on Angles List site. This was due to standing water underneath my home, which is where the furnace is located. However, the technician did everything he could and made notes to my file for a follow-up visit to be scheduled. Within a few weeks, the follow-up visit was confirmed and he returned without my prompting to complete the inspection. (The furnace had resumed heating properly before his return.) He provided pictures of some of his findings. All-in-all, my unit is working pretty well despite its age. An offer to provide estimates for a potential replacement unit was made.
Description of Work: Inspection of furnace that failed to work after power outage following a rain storm.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$79

Richard D.
01/2017
4.0
heating & air conditioning/hvac
  + -1 more
It went very well the Technician pointed out to me that my Heat Pump Defrost Board may need to be replace so I told him once I get the funds for the work that I will call the Company.
Description of Work: Just Check our Heating and Cooling System.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Gary B.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Repair was efficient and effective.
Description of Work: Replacement of a furnace control line that had been gnawed apart by rodents.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Sherry K.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
Great. Furnace runs better than ever and Electric bill went down.
Description of Work: Furnace tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

stephen R.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
Great, the technition showed up promptly. He was very knowledgeable and friendly. He trouble shooted my system, replaced a transformer and noticed additional problems with my outside unit. I felt very comfortable with his prognosis, he explained everything and provided his recommendations. Great service!
Description of Work: Heater died and I couldn't trouble shoot the cause.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$279

Susan F.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
Very prompt service. Received SAME DAY as purchased a prepaid service on Angie's List. The technician came quickly and got right to work looking at my heating unit under the house (in crawl space). The system had stopped running for reasons unknown and had restarted again on its own for reasons unknown. Having had trouble getting service last winter when it seriously broke down I wanted it checked out just for peace of mind. The young tech did a complete diagnostic and didn't find anything wrong. He said he did "servicing" and then was confused about payment situation since I had pre-paid via Angie's List. He started to charge me the full amount and I had to call his office to confirm that the $79.00 has already been paid. He then said there was an additional $50 payment required for the servicing (which I though was the whole point of the appt.). However due to the fact that the response was immediate from the company and I felt reassured that I would have heat throughout the winter - this was a small price to pay. Overall it was a great experience and a good value - in hindsight I should have verified payment and coverage up front just to avoid the embarrassment but still it was well worth the cost. After having two different companies in the past being no-shows and leaving me literally out in the cold - I trust these guys to show and show quickly. I would recommend them and plan to use them in the future for any other heating needs.
Description of Work: Checked out heating unit and connections.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Herman S.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
We are extremely pleased with Total Comfort, and will utilize again when the need arises.
Description of Work: James arrived at the exact scheduled time, was extremely thorough in his analysis if our units, services and identified components requiring replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Total Comfort Cooling & Heating
Thanks for the review. I will also agree with you James is a excellant tech, we are fortunate to have him on our team

barbara R.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
The service was good. They did a good job.
Description of Work: We used Total Comfort Cooling & Heating when we had a deck put on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ann H.
04/2015
4.0
heating & air conditioning/hvac
  + -1 more
I've had a lot of problems with my heat pump. They check it twice a year. I have a contract with them. They are real friendly.
Description of Work: Total Comfort Cooling & Heating put in my heat pump.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Angie H.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
I am on a maintenance plan and I pay $11.50 for a month and they came out twice a year and perform the service. They pretty much show up when they say they are going to. They are easily very friendly and nice. I would continue to use them in the future.
Description of Work: I used Total Comfort Cooling & Heating for annual maintenance like they came out and clean and to check up about two weeks ago.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11.5

Richard M.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
First time using this company. Showed up promptly, diagnosed the problem, and made the necessary repairs. Seems there was a hose loose to the pressure switch. Only charged me a $79 diagnostic fee. Will use them again in the future if needed.
Description of Work: My heat would not come on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from Total Comfort Cooling & Heating
Thank you for choosing Total Comfort and sharing this review.

Melissa H.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
Mike assessed the problem and had it fixed in no time. Some insulation was loose and wrapped around something in the heating unit. Possible fire hazard. He corrected everything and made sure all was working. Very professional. Thank you again Mike for getting heat for my Grandbaby.....
Description of Work: Mike the service guy went to my sons home and took care of the heating problem. Great job Mike, thank you for taking care of everything! Needed heat for my Grandbaby....

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Total Comfort Cooling & Heating
Thank you for taking the time to complete this review. We really appreciate your business. Your evaluation of Mike is spot on, he is truly an asset to this company

Monika P.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
I've been using Total Comfort for approximately 29 years, and I've been very happy with their services for the past few years. Their technicians are personable and knowledgeable, they do good work, and they charge a reasonable price for their services. The only issue that I've had recently is that they quoted me a price of $6000 to install a completely new system, and this seems exorbitantly high to me.
Description of Work: They replaced the filters on my heating and air conditioning system, and they cleaned the system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$72

Thomas M.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
Everything went really well. They came right away even though it was three in the morning, they did a good job with the repairs, and they were flexible in terms of the price for the work. They were willing to offer a payment plan if necessary.
Description of Work: They replaced a thermostat and addressed a fuse issue with my heating unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Nathan T.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
We've been using their services since they installed the unit a couple of years ago, and we've been happy. Their technicians are knowledgable, they do good work, and they respond promptly whenever we call.
Description of Work: They did a winter tune up on our heating and air unit as part of a maintenance contract.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

4321 Interstate Dr Ste C, Macon, GA 31210

http://www.totalcomfortmacon.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

Licensed*

Trade License Number
CN006694
Trade License Locale
GA
Trade License Authority
Georgia Construction Industry Licensing Board
Trade License Expiration
11/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Insulation,
Air Duct Cleaning

FAQ

Total Comfort Cooling & Heating is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Total Comfort Cooling & Heating accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Total Comfort Cooling & Heating offers free project estimates.
No, Total Comfort Cooling & Heating does not offer eco-friendly accreditations.
No, Total Comfort Cooling & Heating does not offer a senior discount.
Yes, Total Comfort Cooling & Heating offers emergency services.
Yes, Total Comfort Cooling & Heating offers warranties.
Total Comfort Cooling & Heating offers the following services: Heating & A/C repair, maintenance & service, thermostats, radiant floor heating, geothermal heat, solar panel installation, air filtration, air purifiers, humidifiers & dehumidifiers, ventilation, exhaust fans, duct cleaning. Wine cellars

Contact information

4321 Interstate Dr Ste C, Macon, GA 31210

http://www.totalcomfortmacon.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day