Mr. Merritt was very polite while in my home, however, he was late (30 minutes- 5 hours!) all of the 4 days he was in my home. He would leave for 2-4 hours at a time and ask to stay until 9-11 at night to finish the wall he was working on. Firstly, Mr. Merritt was very slow in his progress. 4 days and he did not finish the 2 rooms he was hired to paint. Secondly, he taped off almost nothing leaving sloppy borders and paint marks all over my baseboards and ceiling (not to mention the paint I had to scrape off of my beautiful hardwood floors after he left!) Thirdly, because Mr. Merritt was doing most of his painting after dark, because he was so late everyday, the paint itself is streaky and not covered in many areas. Finally, on the forth day after taking a 3 hour break, with multiple texts saying he was "on his way back" I asked Mr. Merritt to gather his belongings and he was not welcome back. He did leave without complaint or apology and left all of his garbage, including paint buckets, in front of my garbage can in my driveway. I paid a large sum of money for a paint job that I will inevitably have to have redone by a REAL professional painter. I would never recommend this company for services to anyone.
Description of Work: interior painting of 2 rooms.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0
$1,250
Response from The Merritt Effect Painting Company
she picked up our tools and started to use them we had to tell her we could do it using our paint rollers in our paint brushes to paint when she didn't know what she was doing and I had to tell her that we would constantly tell her that she need to put up a cat will come in the kitchen and get into the paint and tracked the paint over her house cat how was so bad that that house it even got into the paint then we paint we always cover furniture with plastic we do not leave paint on your floor's wet real drop cloth everything is true what I'm saying I don't have no to lie some people we do have any reason to tell lies at the end God knows the whole truth we tell her about is when we started the job that one will have to work in the evening she said she just wanted to get those two rooms painted we explained to her about emergency came up and she said she understood can't work on anybody house animals walking around getting in your paint tracking it all over the house and you tell the customer you cannot work with someone keep on saying you going to fall off the ladder and sue me it is hard to work on a workout mess up our business but no amount of money and we do not do sloppy work where is for making your house look very nice we're not in business for taking your money and doing nothing it we work hard our money we have work and $700,000 homes regardless of how much the home cost we still do a quality job we have pictures to prove it we asked her could we leave the paint she was very rude and she was hollering at us about get off her property like I said all money is not good money we're business by offering a service not taking your money sometimes makes sense and some things just don't make sense thank you for your time for reading this God bless you
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Service Categories
Interior Painting
FAQ
The Merritt Effect Painting Company is currently rated 2 overall out of 5.
No, The Merritt Effect Painting Company does not offer free project estimates.
No, The Merritt Effect Painting Company does not offer eco-friendly accreditations.
No, The Merritt Effect Painting Company does not offer a senior discount.
No, The Merritt Effect Painting Company does not offer emergency services.
No, The Merritt Effect Painting Company does not offer warranties.