The Driveway Company of Macon

Lee was a breath of fresh air to work with. He made the experience as pleasant as possible. I highly recommend him.

We had an absolutely awful experience with this business "The Driveway Co. of Macon" now called "The Driveway Co. of Macon and Softroc of Macon". We hired this company to refinish our concrete floors. The end result was a botched-up disgrace. Our floors had numerous gouges and swirls in the finish from their poor attempt at cement grinding. They left at least two different spots on the floor bare concrete, the corners and edges of the rooms were unfinished and cracks were re-appearing even though we were verbally assured that any cracks would be repaired as part of the floor prep prior to the start of the job. A yellow coloring was coming up through the "new" floor finish and the owner of this company, Lee Aughenbaugh, stated after the work was complete that "this sometimes happens". What? How is that acceptable? A reliable contractor would alert the prospective customer to this possibility prior to accepting the job thus allowing the customer to decide if they want to take this gamble of having their brand new floor streaked with yellow. We took him at his word about the work to be done which, in retrospect, was a big mistake on our part. Do not trust his work or his word. His communication was poor after the job was done. He was slow to respond and full of excuses as to why he couldn't come back to see the problems with the floor. We had to give him an ultimatum of responding or we would pursue other means to receive satisfaction. As a result, we had to pay a reputable company to fix the horrific job that the "Driveway Co. of Macon" did on our floors. Be aware that Lee Aughenbaugh does not stand behind his work. Learn from our mistake and stay far, far away from this business.

a little more

Job well done in only one day included tearing out old drive and widening space.

Was happy with the estimate as weel as the quality of the work that was done.

Initially, I was very impressed and excited to work with this company. They had good reviews and had been in business for a long time. I wasn't surprised when they were very professional, responsive and easy to work with. Appointment times were miscontrued on their side a few times, but was not a deal breaker for me. I was looking forward to great customer service and a good experience. They came out and gave me a free estimate. I called back to confirm them doing the work. I received an emailed quote to sign to show we were ready to move forward. After this signing was completed, we set up a scheduled time for the work to begin. We were told it should have taken no more than a few days.The full job entailed pouring new concrete sidewalks on the front, side, back of my new home as well as a patio in the rear. Bricks that I provided were to be wrapped around the new patio to match the existing porch. However, upon partial completion of the first stage of my job (pouring concrete sidewalks around my home), I could not get anyone to come finish the work (backfilling). Unfortunately, it took almost 3 weeks and me calling constantly to have them come back to backfill the sidewalks they poured. They left multiple pieces of gutter material in the front and back of my poperty, which was super tacky and unsafe. It was an eyesore to look at each day, but , but I was unsure of if they would need it for future jobs or mine so i left it alone. The new patio they poured was done crooked and holds water. When I mentioned and showed it in person, this they did not give any suggesions for correction When they finally did show up they tried to backfill the sidewalks by hand with shovels using large rocks comprised of dirt, which was extremely hazardous for my elderly mom and young child. When questioned why they thought that was a good idea they stated that the dirt rocks were what was on the property so they had to use it. I disagreed respectfully because I had no dirt rocks on my property until they disturbed the land with their machines. Then over the course of time it took for them to come back, the rocks formed from the dry clumps of dirt. I could not believe their nonchalant attitudes, apparent incompetence, and lazy approach to their clients' safety. I went outside as they were backfilling my new sidewalks and begin removing these large dirt rocks myself. They were able to break some down, but it was definitely not the professional quality I thought I would receive from this company. There were no machines involved, which made the work even harder for them (and me). The third stage of my job entailed burying rain gutters and installing pop up drains. There was miscommunication on their side, but they ended up coming back to move these drains about another week later, and did a good job. I did not like that they did not check in with me before leaving the last two times to see if I was satisfied with the work - they just left. I experienced sloppiness and no customer service whatsoever. I'm still waiting for them to come back and install one of my gutters into a rain barrel. I've already paid for the work (on day 1), but to this day I have not received a follow up call to schedule it, or a refund for the portion of this job that was never done. I also asked for three more quotes during the first job. One was for a new concrete barn slab. One was for a segment of sidewalk to connect to the new patio, and the last was for exterior brick staining on my home. I have yet to recieve the final two though at this point I would not feel comfortable working with them again anyhow. I'm not sure how they have been in business so long if they treat their customers this way. I could not in good conscience recommend this company to anyone. Ultimately, words mean very little when a company's work speaks for...

Excellent communication throughout the process. Final product looks great.

I was real pleased with his work Would hire him agin

Best I always recommend

Lee and his workers did a great job!

Great job

This company was very professional and efficient. They were timely, friendly most of all they were neat! Thank you so very much for a great job well done Lorru

They made a bad experience an easy fix! Professional, punctual and thorough. Outstanding work ethic and went above and beyond to fix everything and leave the area cleaned up! I was wowed by the job they did . They fixed an ugly mess and damage to the foundation of an outbuilding that a groundhog had done. I will definitely hire them again!

punctual, professional and competitive.

Work was professional and at a reasonable price.

Very knowledgeable

Excellent job

TDC prepared the area in our yard marked for a large poured patio area. We are very pleased with the outcome!

Lee Aughenbaugh, the owner of The Driveway Company, and his employee worked diligently to repair my much damaged very long semi-circular driveway. They arrived very early in the morning and worked until very late in the afternoon on a very hot day to complete the project. I could not have found a more professional company to complete this project.

Working around the rain was a challenge. These guys took whatever openings in the storms and did a wonderful job. Pleased with their knowledge and professionalism. Gave me the best price also. That’s a plus

Prompt and professional service provided.

Lee was very professional and concerned about the end result. It may have taken a little bit longer than I thought but some of that was because of weather conditions. I really appreciate Lee's effort in doing this job.

great owner very professional

Very knowledgeable and thorough!

Excellent work. Would highly recommend!