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Stanley Steemer

Carpet Cleaning, Upholstery Cleaning, Air Duct Cleaning,

About us

Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 60 years. They offer multiple services, including carpet cleaning, tile and grout cleaning, hardwood floor cleaning, upholstery cleaning, and water damage restoration services. For more information, visit www.stanleysteemer.com.

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

Carpet cleaning, tile & grout cleaning, furniture & leather cleaning, area rugs, autos, boats & RVs, water damage restoration, hardwood floor cleaning.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.627 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
7%
3
11%
2
0%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 1-25 of 27 reviews

Patrick P.
08/2019
1.0
air duct cleaning
  + -1 more
Took the day off work to have this work completed , my window was between 8-1. At 1230 I got a text saying my tech was on his way. At 1245 got a call saying they were held up at another job,and would arrive between 1-130, ok fine. Got another call at 120 saying they can’t make it due to an emergency. Maybe this was a blessing in disguise based off the previous reviews, now I have a professional company scheduled to do the work who have excellent reviews.
Description of Work: Air duct cleaning

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$400

Response from Stanley Steemer
Please have Angie’s list remove this review. This was not the Macon Stanley Steemer as we do not do air duct cleaning!!

Shannon G.
10/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Great. No complaints.
Description of Work: Had my couch and love seat and carpets cleaned. They did a great job. They were on time and the price was what I expected. They were professional and spoke and dressed the part.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Stanley Steemer
Thank you so very much for your review! We really appreciate the opportunity to help you. Please don’t hesitate to contact us in the future for your cleaning needs.

Terrilyn H.
05/2017
5.0
carpet cleaners
  + -1 more
Professional, efficient service.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Stanley Steemer
Thank you so much for the positive review and for allowing us to take care of your carpet cleaning needs!!

Rosanna F.
07/2016
5.0
carpet cleaners
  + -1 more
Customer service was excellent and I would use them again.
Description of Work: Area rug cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Stanley Steemer
Thank you very much for your review. We appreciate your business very much and look forward to working with you in the future.

Bernard F.
06/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Stanley Steemer
Thank you for your business. Look forward to working with you in the future.

RANDOLPH L.
04/2015
3.0
carpet cleaners
  + -1 more
We used Stanley for carpet cleaning and I would give them a 'C' minus. They had a special and the cost was 99 dollars for just carpet cleaning. My wife says that it was a good price. Their responsiveness was okay.
Description of Work: The last carpet cleaning with them was over a year ago. They did the carpet cleaning for the entire home.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

$99

Response from Stanley Steemer
[Member Info Removed], I'm not sure Stanley Steemer was the company that cleaned your home last. My records indicate we last cleaned for you on 11/17/12, not the date that you provided for the service. Or records also do not show a $99 special for the services we performed. If we in fact we're the last company to clean your carpets, I'm sorry we did not make you 100% satisfied. We offer a guarantee on all of our services, if you were not happy with anything we will happily come back within 10 days of the service and re-clean everything over. We actually call you the day after the services to make sure your 100% satisfied. I hope you will give Stanley Steemer another opportunity to take care of your cleaning needs! I personally will make sure your happy!

Tom M.
01/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned sofa, two chairs and 6 dining room chairs with fabric seats

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$270

Kimberley E.
10/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The guys arrived earlier, which was a bonus, they were very professional and did a thorough job.
Description of Work: Cleaned sofa, love seat, ottoman, and area rug.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
1.0
punctuality
5.0

Yes, I recommend this pro

Hiller F.
07/2014
5.0
carpet cleaners
  + -1 more
It went extremely well. I contacted them straight from Angie's List after normal working hours. They responded back before the next day. Scheduling and set up were easy. The staff I spoke to on the phone were extremely pleasant. The gentlemen who came to do the work were professional and personable. They did a great job. I will most definitely use them again.
Description of Work: Cleaned and deodorized 4 rooms plus a hallway and closet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Stanley Steemer
Thank you for contacting me thru Angie's List. It was a pleasure working with you. Anytime you need us just send me an email or give us a call. Also, thank you so much for the positive review. I look forward to helping you in the future. Andy

CECIL F.
02/2014
5.0
carpet cleaners
  + -1 more
They cleaned it so well it looked new. Saved me lots of money. Thank you Stanley Steamer!
Description of Work: I have a rental property that was trashed when the tenant was out I thought I would have to replace the carpet in the entire unit.Though I thought I would try Stanley Steamer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Response from Stanley Steemer
Thank you for the great feedback Mr. [removed member name]. We look forward to helping you with any of your cleaning needs in the future. Just give us a call anytime you need us. Thanks again, Andy Jackson, Operations Manager, Stanley Steemer

Ryan E.
11/2013
5.0
carpet cleaners
  + -1 more
Arrived right on time! I was moving into a new house and wanted to see if the carpets could be cleaned rather than replace. These carpets in some places were horrible! They were very honest and did not clean or charge me for rooms that could not be cleaned. The Tech (Mike) tried a few spots and recommended replacement. I am very happy with the outcome, they did clean the rest of the 2 story house, protected my carpet and deodorized because the previous owners had some sort of beast in the house. Overall, they saved me a ton of money. Instead of having to replace lots of carpeting they were able to get clean the seemingly un-cleanable in most rooms and I have no doubt it was well worth the cost! I do plan to use again next year!
Description of Work: Cleaned carpet both upstairs and down including stairs, deodorized and protected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Stanley Steemer
Thank you so much for choosing us for your cleaning needs. I'm glad Mike was able to help you. We appreciate the positive review. Don't hesitate to call on us when your ready to clean again. I really appreciate all the great customers we have!!

Daniel E.
09/2013
5.0
carpet cleaners
  + -1 more
They arrived on time and introduction made., they were very kind and respecting.,they were very eager to meet my needs and accommodating me in anyway.in short; they did a super job. And would call them again. The results were surprising . Thank you! Joe & josh. Oh! And the bill was very reasonable,for the great job them guys did. Thanks!, again.
Description of Work: Job consisted of four bedrooms and stairway leading to them,also had the protection (scotch guard) applied. I Was given a quote over phone the day before with an arrival time also.
Rating CategoryRating out of 5
Yes, I recommend this pro
$248

Response from Stanley Steemer
Thanks [member name removed] for the positive feedback. We look forward to helping you in the future with any of your cleaning needs. I will surly give Joe and Joshua a huge thumbs up from you. Please don't hesitate to call us anytime.

Terri T.
05/2013
5.0
carpet cleaners
  + -1 more
There were three young men who were punctual and polite. They worked very hard and did a great job. They had told me in advance that they do not move furniture so there was one bedroom that did not get cleaned under the bed.
Description of Work: Cleaned carpets throughout the two-story house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Laura V.
03/2013
5.0
carpet cleaners
  + -1 more
Stanley Sterner called and said they were on the way, but they didn't arrive until about an hour later. They did a great job cleaning the rooms I requested and the price was very reasonable. I would hire them again.
Description of Work: Area Rug and Room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$130

Response from Stanley Steemer
Thank you for choosing us for your cleaning needs. We appreciate the positive feedback.

Dorothy K.
01/2013
3.0
carpet cleaners
  + -1 more
Robby and Drew called ahead of time to say they were coming. They arrived on time. I showed them the rooms to be cleaned and Drew started taking the equipment off the truck. In the meantime Robby became a salesman. He ask about my area rugs under kitchen table and in the dining room. He ask me about cleaning my tile and gout in the kitchen. He talked about cleaning my leather furniture. He said I did not order deodorizing and then he spent a great deal of time telling me why I should have it done. I kept saying no.... it took a little over an hour to clean the carpet and I am willing to bet a good 30 minutes of that was spent trying to sell me more services or products. As I was paying - which I did in cash and really had no more money to spend - he brought in a bottle of deodorizer to try and sell to me. I was exhausted when they left and I will not go through that again. This was the second time I used Stanley Steemer - I will not use them again.
Description of Work: Living room, two foyers and 4 bedrooms were cleaned and scotchguard applied.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$261

Janet S.
11/2012
5.0
carpet cleaners
  + -1 more
It went well, took about 2 hours. Care was taken to protect the furniture after the cleaning.
Description of Work: The company cleaned my mother-in-law's complete house. They were punctual, friendly and did a good job. The carpet seemed to be really wet and took a couple of days to dry--which may be normal. I feel the scotch guard finish should be included in the price of the cleaning. The price quoted for the cleaning was 212.00 I only authorized scotch guard for the kitchen, bathroom and hall and the cost was $37.00 more.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$247

Martha D.
11/2012
3.0
carpet cleaners
  + -1 more
They cleaned carpets which had not been cleaned in many years. They were prompt, professional, friendly. However, they did the job way too quickly and the carpets were no cleaner when they left than when they began.
Description of Work: They cleaned carpets in two bathrooms and one bedroom.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$150

Ken E. J.
11/2012
5.0
carpet cleaners
  + -1 more
I use them almost exclusively for both my house and my rental house. They are on time, their fees are reasonable and they clean up after themselves. They do us a good job.
Description of Work: I use Stanley Steemer for carpet cleaning in a large bedroom and a hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Stanley Steemer
Thank you so much for choosing us for your cleaning needs. We appreciate the positive feedback and your business.

Douglas F.
07/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Their way of cleaning the carpet is the best with the steam versus all the chemicals and they show up in time.
Description of Work: I used Stanley Steemer for carpet cleaning. They also cleaned my leather furniture.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Stanley Steemer
Thank you very much for the feedback. We appreciate you using us for your cleaning needs. We look forward to serving you in the future.

Erwin S.
06/2012
4.0
carpet cleaners
  + -1 more
They called as promised, I had to reschedule for a later time in the day, and they were there on time. They did the job as promised; I must still reevaluate the job after the carpet dries. But, when they walked in the house it felt like they were looking for ways to increase the bill, and they found it with the steps, so they added another $ 25 to the bill.
Description of Work: cleaned carpet in 4 rooms and hallway.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Saraya C.
02/2012
5.0
carpet cleaners
  + -1 more
The appointment was easy to make. They called the morning of to let me know they were on their way. They cleaned the carpets in less than a hour. Professional the whole time. I will have them come back and clean my carpets again.
Description of Work: Living room, 3 bedrooms and hallway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$288

Response from Stanley Steemer
Thank you for choosing us to take care of your cleaning needs. We really appreciate the positive feedback.

vaughn M.
11/2011
5.0
carpet cleaners
  + -1 more
They were great. They charged $155. Their pricing was great. They really did a good job.
Description of Work: I used Stanley Steemer two and a half months ago for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Response from Stanley Steemer
Thank you very much for your business and for the positive feedback!

Sherri E.
11/2011
5.0
carpet cleaners
  + -1 more
My carpets have not been cleaned in over 10 years!!! Out of 4 rooms, one room and my staircase had major stains. After cleaning, they were spotless with the exception of two super stubborn stains. Those stains are so much lighter than before the cleaning. I did opt for stain protection and deodorizer after them coming out. They were not pushy about the extra services in any way. The figure they gave me was so reasonable, I figured what did I have to lose. After 10 years of wear and tear, I wasn't expecting them to come out looking new. What I didn't expect was how good they would look and how much life my carpets still had in them.
Description of Work: 2 rooms of berber, 2 rooms of standard carpeting, small hallway and staircase were cleaned, scotchguard prtection, and deodorized.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Response from Stanley Steemer
Thank you very much for your business and for the positive comments about our services.

Alma Jean B.
07/2011
5.0
carpet cleaners
  + -1 more
I called them in route to Macon and the dispatcher said I would have someone come out that afternoon and they came out that day. He called at noon to confirm and they came when they said they would come. The service was efficent and explained there was another service on bacteria.
Description of Work: Steemed two rooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Stanley Steemer
Thanks for the business, i'm glad we were able to take care of you in a timely manner. Thanks again!

Gary R.
03/2011
5.0
carpet cleaners
  + -1 more
They did a good job and they were in and out fairly quickly. They did what I asked them to do and didn't do more than I asked them to do. They met my requirements. The experience was fine. They came when they said they were going to come. The price was relatively appropriate to the job. I will use them again as long as the cleaning job holds up.
Description of Work: I used Stanley Steemer for carpet cleaning in two rooms, a hallway and foyer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Stanley Steemer
Thank you for your positive comments and business. Look forward to serving you in the future!
    • 1(current)
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Contact information


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Air Duct Cleaning,
Floor Cleaning and Waxing,
Upholstering - Boat & Auto,
Water & Smoke Damage

FAQ

Stanley Steemer is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Stanley Steemer accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Stanley Steemer does not offer free project estimates.
No, Stanley Steemer does not offer eco-friendly accreditations.
No, Stanley Steemer does not offer a senior discount.
Yes, Stanley Steemer offers emergency services.
Yes, Stanley Steemer offers warranties.
Stanley Steemer offers the following services: Carpet cleaning, tile & grout cleaning, furniture & leather cleaning, area rugs, autos, boats & RVs, water damage restoration, hardwood floor cleaning.

Contact information


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day