Schwartz Residential Roofing

this company is professional from the time of giving the estimate until the clean up and payment process are done when finished. Punctual with getting the work done, workers were always on time, polite, and seemed very skilled with their ability to do the job. The cleanup at the end was spotless and very appreciated. From the beginning until the end, this was a great experience and we couldn't be any happier with our beautiful new roof. They were referred to us by a relative as they had done their roof and he was really pleased, and this is one referral that turned out better than I could have dreamed of! Great job!!!

It was a pleasure doing business with Schwartz from the moment I called for an estimate until the job was complete. Every member of the team is a consummate professional. Wendell (Residential Sales Manager) graciously answered a multitude of questions about the proposal and contract. After our appointment, I felt confident that Schwartz was the right choice. Joe (General Manager) laid out exactly what to expect during the entire process and provided contact information in case I had more questions or concerns. Steven (Project Manager) was in constant contact while the workers were putting on the new roof and made sure I was completely satisfied when they finished. I was impressed by the work ethic of the crew that put my beautiful new roof on; very polite and did an excellent job of cleaning up. The entire experience was positive and with this level of customer satisfaction I anticipate that Schwartz will be around for another 100+ years! Cheryl Leas

I am very pleased with the quality of work Schwartz Residential Roofing provided during replacing the roof on my house, and highly recommend their team for your roofing needs. They will keep you informed as events progress and Joe, the general manager will send you a very comprehensive email to describe what you should expect. Steve, the project manager found solutions to my concerns and addressed all my questions. Wendell will assess and estimate your scope of work. Schwartz Residential Roofing deserves the Master Elite title for the quality of their people and their work!

A microburst storm came through and took a lot of shingles off of the roof. We had rain coming in the house. We looked on Angie's List and Schwartz Residential Roofing came highly rated. I sent them an email and they contacted us the first business day. From the time they took our phone call they were very detailed in how their service worked, what to expect and when. The day before our roof was to be replaced we received a detailed email explaining who would be at the jobsite, what time they would arrive and who the supervisor was, what to expect. And it all happened just like it was explained to us. We have never ever worked with a vendor that did what they said they would do. Never. They told us what they found wrong every step of the way. Seems the roof that was on the house was put on incorrectly. Since the roof has been replaced we have had no water coming in the house when it rains.The house sounds solid now. We also noticed that our Air Conditioner does not need to run like it did, so, I think we may also find we will have a reduced electric bill this year! I want to thank everyone at Schwartz Residential Roofing for a job well done. They definitely met our (and what they claimed) expectations and would definitely refer them and use them again.

They explained everything that was to be done. They were on time and done a great job.

They have been wonderful through the entire process- great communications, beautiful results and great follow up. We were having trouble with a leak where the house meets the back porch and they have worked very hard to come up with a solution to this problem ( the house is not attached to the cover and they have had to come up with a solution for this) . I highly recommend them- they are wonderful with follow up, the estimate is detailed, and they are great at breaking everything down for you.

We had great results with this company. From the very start until the very end. We have a large house so it took two days to replace the roof. The crew started working between 7:30 and 8:00 and worked until 7:00 that evening. They removed all the old shingles and our yard was spotless when they left. We had several neighbors in our neighborhood to stop and comment about how nice the roof looks. Thanks to all the Schwartz crew.

The job was done in a timely manner. It looks fantastic and is leak-free. I couldn't be happier.

Schwartz Residential Roofing came highly recommended to me by several people who had engaged the company for roof replacement or repair several years ago after Macon endured what has become known as "The Mother's Day Tornado." Since then, I also had seen enough Schwartz signs in people's yards to make me feel that the company was a very good one to do business with. I was not disappointed. On March 23, 2016, the first day of my roof replacement, I had just finished breakfast when I looked out the front window to see that Schwartz equipment had already been quietly placed in front of my house. Apparently, they had been careful not to awaken me or my neighbors. Very soon, trucks and workers arrived, and then the job's oversight director came to the door and introduced himself, and I saw that work was beginning. I have several cats, and they were immensely curious to know what was going on in "their" yard and on "their" roof. I planned, of course, to do my best to keep them indoors, but -- just in case a cat got out-- I went outdoors and asked everyone on the job please to check for cats inside their vehicles before driving off to lunch or anywhere else, and especially before leaving at the end of the day. They were diligent in doing this, and frequently reported to me, "No cats." I appreciated this courtesy very much. The men worked amazingly fast and were still on the job even as darkness fell that first night. The second day was the same, an early beginning, lots of hammers tapping, and work ongoing until dark was well established. The third day brought primarily cleanup and removal of any debris. By early afternoon that day, there was not a scrap of debris or trash left anywhere in the yard. I really don't think my yard has ever looked any cleaner. There was one rather large forgotten item, and Schwartz came for it soon after I telephoned them. The Schwartz sign remained, as we had agreed, for several days. UPDATE 9-10-2016 They were excellent. The work was completed on time, cleanup was fast and thorough, and my roof looks beautiful. We've had some hard rains, and the roof has not let a drop inside the attic or house.

Everything went like clockwork from beginning to end. Perfect timing from the arrival of the dumptruck, the crew, the materials. Everyone friendly and professional including office staff, salesman, foreman, dumptruck drivers, and roofing crew. My only complaint would be the cleanup crew left some 20 nails that I have found so far in the driveway and around the house in the week since they finished, some of which I believe got washed off the roof during the hard rain last week. .Overall, I'd give them an A+ for a job well done and done on time. Highly recommend this company. I am very pleased with my new roof and the people who did the job!

The service and communications were exceptional

Service was exceptional and professional. I appreciated timely response from contractor.

I got caught by the holidays and an insurance struggle, but Schwartz Roofing was patient throughout. They were very professional and decently priced. They also made the insurance quote to my benefit, which was very awesome of them! Military even gets a rebate (I still have to cash in on that)! When they were checking out my roof for replacement quote, they made sure to inform me that one of the chimneys was so badly deteriorated (the house was built in 1900) that it was a risk, and being a landlord so I appreciated that. Joe sends a very informative email when a few days before the job is about to start and outlines all expectations. The job was supposed to take 3 days, but they ran into an issue with my house being so close to an adjacent house, and I would have appreciated a proactive update (I had to call a week after the job should've been finished to confirm status), but in the end it was all completed. I would recommend this roofing company to anyone in Macon.

The original appointment and follow up appointments were handled promptly. The job was finished within one day, small roof but still amazing quick work. The finished product is so professional looking. Again, cleanup complete. Workmanship of exceptional quality. My new roof looks amazing! The team at Schwartz Residential Roofing did an outstanding job. That is why I chose them.

We did extensive research before choosing a roofing company and I am glad we did. We chose Schwartz because we felt they provided the best product and warranty for our needs. Beginning with my initial contact with Paula Sparrow in the office, followed by a timely and professional estimate provided by Wendell Brewton, to the actual installation of the roof, we couldn't have been more satisfied. Each contact made was done so in a professional manner and I was kept up to date as to when the crew would be here. They came on time, were very respectful of our property and finished up the entire job in 2 days, clean up and all. The roof is beautiful and we have a product and warranty which will provide us with years of peace of mind, knowing a quality roofing job was performed. Great job!

Schwartz crew was on-time every morning. They did a great job. The contractor in charge made sure to touch base with me before, during, and after the job was completed.

I was very pleased with my choice of Schwartz roofing. All staff contacts were professional, courteous and timely in providing this service. Excellence job from start to finish! I appreciate their use of quality materials and professional workmanship. The yard was spotless when they completed replacing my roof.

Excellent job! All company reps were knowledgeable, punctual, and professional in all ways. Everything was communicated in detail, including answering our many questions. They were in and out in a day after doing a thorough site cleanup. The roof looks great and comes with a 10 year workmanship warranty and 25 year warranty on the shingles. Schwartz had the lowest of three bids, but the main reason we chose them is because they have been in business over 100 years and have an excellent reputation and ratings on Angies List.

Schwartz was professional from the very first call! They were always punctual on their visits for estimates and returned telephone calls promptly. Once we committed to Schwartz they immediately scheduled our roof and siding repairs and kept us informed of the process throughout. The workers were punctual and friendly and did a great job and thoroughly cleaned up at the end of each day. Schwartz always had a supervisor stop by every day to QC the work and let us know how the job was progressing. Once it was complete, Schwartz had a representative come by and let us know it was done and walked us around the house pointing out the work they had done on the roof and asked if we had questions or concerns. There was a section of our roof where the water draining off hit the underside of a higher peak soffit. Rather than just replacing the shingles in that area, Schwartz modified the roof/soffit to prevent the runoff from causing a problem in the future. Several other homes in our neighborhood had their roofs' replaced due to the same storm that damaged ours. They all used different companies and after seeing their roof work versus the work performed by Schwartz, I can say I am extremely pleased with the quality of workmanship that we received! I have no doubt it was done right with the proper materials and workmanship! Additionally, they were very military friendly and advised us of discounts available through the manufacturers of the materials they used.

Everything went well. During the quote process, they answered all our questions and explained the products they would use and the process of replacing the roof. We had excellent support from the site supervisor. They came on time and had the roof done and the yard cleaned up in two days as promised. The roof looks beautiful.

Everything went well for estimate. Representative very friendly and helpful. Great experience. The work was behind no one work site to explain things to you. One of the workers could only say me roofer. left un kept. tenant had to clean up some areas. left food in garbage pile animals kept getting into piles. left materials laying up on roof and hanging in trees. No complaints about work the work appears to be of high quality. The others areas just seem to be lacking. Would have to consider using provider in future. Not because of quality of work but the other areas of there business is just as important. I'm not as picky about things as others but customer service a real big thing for me.

I received an email from Joe Hanson stating when the crew would be there. He gave me the name of the job supervisor,Mark Coryell, and numbers to contact him. Mark and the crew arrived on time. The crew was actually a 6 person crew instead of a 3 person crew.They arrived at approximately 8:30am as I expected and stayed until everything was completed. I saw Mark was here during the day too. They put a barrier down over the plants, etc. then worked until their lunch break. They came back from lunch and continued to work until they finished. There wasn't much light when they finished but they picked up almost all of the material,debris, etc. There were only a few pieces of shingles, and a few nails, only 4 I found that were on the ground. I feel that they only missed them because there was not much light by the time they finished. Mark came by the next day to pick up the extra shingles and left one box in case a storm blew some off off. He left his card and said to call him or their office if there were any problems or if I had any questions. An inspector from GAF is suppose to inspect the work for the warranty.I asked if they found any damage that needed repair and Mark said they found no damage and the previous decking was dry. I had siding and gutters installed on the house about 4 yrs ago. So far I have not found that the roofing crew did any damage to either the siding or gutters during the process of putting on the shingles, They also added new plumbing flashing where needed, painted pipes, etc., leak protection barriers,a GAF ridge vent, The next morning the company sent a nice snack & fruit basket thanking me for my business, Include with their bill was a nice Thank You card. One of my neighbors said they watched the crew and thought they were very efficient and professional.

Great service from start to finish at a fair price Very professional took under 3 days to do Emailed through whole process Would recommend to anybody Great Company and employees were exceptional

Wendell Brewton came out with three estimates and explained precisely what they would do. We had other estimates but liked the fact that they had been in business for over 100 years. Picked out the shingles and they set up a date. Received an email from Joe Hanson giving us all the pertinent information about the crew, supervisor and billing. Crew arrived on time and covered the bushes plus laid tarp below the eves to catch nails etc. Supervisor Nick Riner checked in on the job constantly. Finished the job in one day and the roof looks great. Everyone was super and answered any questions we had, would highly recommend them.

These people are awesome! Everyone from the salesman, Wendell, to the General Mgr. Joe Hanson, Steven Poloncic , the job supervisor, the entire 4 man crew, and Paula in the office! They all listened patiently to and answered completely all of my many questions and concerns. Before they began I knew all I needed to know about a roof! Wendell came to my home on Feb. 3 promptly as scheduled. He sent me an estimate by email later that same day. The email contained a lot of additional information which assisted me with selecting different options, materials, colors, shingles etc. Before leaving Wendell encouraged me to do the research, understand roofing and my specific needs, so that I could make an informed decision. I followed his advice, contacted him, and after several back/forth emails & phone calls we set a date to do the roof, Feb. 6. The crew arrived promptly at the stated time, 7:30 AM, and began work. They draped my entire house, so I couldn't see much for awhile. They worked quickly, and more quietly than I would have expected. I have a very small house so the job was completed in one day. The job supervisor came by and talked with me at one point to explain that a change needed to be made in the installation of the ridge vent due to the structure of the original roof. Also, that a small amount of decking was damaged and had to be replaced. Neither of these things added to the cost. I had the supervisor's cell phone number if/when I had questions. He called once later to check on things with me, and I saw him again later in the yard. At the end of the day, except for the dump truck which needed to be picked up and a few left over shingles, also to be picked up, everything was spotless. Except for a great looking new roof you could not tell they had ever been there. Clean up was fantastic, did not find so much as a stray nail! This was on a Friday. An appointment was made for the following Monday for the job supervisor to come and inspect the roof, with me, to be sure that everything was as it should be and that I was totally satisfied with the roof. At this point this company will not take any money from you. I was told that a bill would be sent in about two weeks. It was received in about two weeks and was exactly the amount that was in the original estimate. The warranty that I had chosen was also included. This company is all about customer service and making sure that you are happy! The day before the bill arrived a local florist delivered a beautiful fruit basket from L.E. Schwartz, thanking me for my business. There was also a Thank You card included with the bill. I love my new roof, will try to attach before/after pics. Of course a roof is something that only time will truly tell, but it looks great. And my dealings with these people and this company make me feel very comfortable that if anything goes wrong I can count on them to back up their work! I highly recommend L.E. Schwartz & Son, Inc. if you need a new roof.