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Mr. Rooter Plumbing of Middle Georgia

Plumbing, Drain Cleaning, Septic Systems,

About us

At Mr. Rooter® Plumbing every customer’s individual needs are important. Whether it’s a simple sink clog or a damaged sewer line, you can count on a Mr. Rooter plumber to take care of your plumbing needs – day or night – with never an overtime charge. Our professional service, quality products and honest, up-front pricing make Mr. Rooter the best value in plumbing services nationwide. Mr. Rooter is ready for all emergency plumbing issues, from clogged drains and sewage backups to frozen pipes and leaking water heaters. You can count on an expert diagnosis from Mr. Rooter with our camera inspection tools. Then we’ll fix it right the first time, whether it takes HydroScrub® drain cleaning or trenchless pipe repair, with courteous smiles on our faces. There's a reason they call us Mr.® Call your local Mr. Rooter today.

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Drain Cleaning & Replacement, Water Pipe Repair & Replacement, Gas Repair, Hydro Scrubbing & Plumbing, Septic Tank Repair.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.250 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
58%
4
18%
3
6%
2
6%
1
12%


Rating CategoryRating out of 5
quality
4.4
value
3.9
professionalism
4.5
responsiveness
4.6
punctuality
4.6
Showing 26-50 of 50 reviews

Simon M.
03/2016
5.0
plumbing, septic tank, drain cleaning
  + 1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janet A A.
02/2016
3.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Unstopped pipe, added clean out valve.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$490

Rickie D.
02/2016
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$300

Charlene C.
09/2015
5.0
plumbing, septic tank
  + 0 more
highly recommend
Description of Work: Can't remember exact date, but it was close. water leaking from under the well bladder. Could not figure out how to remove it. Plumber showed me how to remove it. He Assessed broken pvc pipe and explained what was needed to repair it and given an est. it would be a simple fix. the est. was way too high for this repair. He said it would be around 240.00, if he fixed it. He evn agreed the job was too simple for tht price. He explained to me what a simple fix it would be, so I was able to get a friend to Do it in minutes, as instructed. However, he then gave me est, for other things I was needing info on and rep was very helpful. He sold me some enzymes for my septic tank. I found the plumber to be honest, fair, and Very helpful. Would recommend this service

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Eric .
09/2015
1.0
plumbing, septic tank
  + 0 more
.
Description of Work: Repair septic system it still doesn't work I have the same problem before they call themselves fixing my problems.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

$5,000

William B.
07/2014
5.0
plumbing, water heater repair, drain pipe, sewer cleaning
  + 2 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$10,000

deborah B.
06/2014
4.0
plumbing, water heater repair, drain pipe, sewer cleaning
  + 2 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

deborah B.
06/2014
4.0
plumbing
  + -1 more
went fine
Description of Work: dug hole in front yard fixed pipe

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

tim S.
05/2013
5.0
plumbing, drain cleaning
  + 0 more
This service, which was performed at my mother-in-laws house, was necessary right at Thanksgiving (aren't all problems typipcally around holidays/weekends?!). Mr. Rooter came and over the course of two days/evenings around Thanksgiving weekend they performed this work. Other than the cost, which I understand is part of anything, the overall experience was great.
Description of Work: Mr. Rooter ran a borescope/camera thru main waterlines of house. discovered all lines had years of...build-up, which required cleaning out. Mr. Rooter ran a cleaning system (don't recall the system name, but it was amazing!) through the lines and then ran the borescope through the lines afterward. the difference was amazing!

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Anita W.
04/2013
5.0
septic tank, plumbing, sewer cleaning
  + 1 more
The Mr Rooter employees were friendly, courteous and knowledgeable. The work was done on time and to our satisfaction.
Description of Work: Sewer line tie-on to city sewer system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,400

PATTIE P.
03/2013
5.0
plumbing
  + -1 more
great!!!
Description of Work: MY whole toilet had to be replaced and they did a jam up job!! I will be using their AC service shortly for the summer time!! Yes I would recommend them to anyone..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Ed T.
02/2013
5.0
plumbing, drain cleaning
  + 0 more
Changed his schedule because he knew we were desperate.
Description of Work: Rotoroutered drain line to house. Has done so at least three times.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$251

Barbara H.
02/2013
5.0
plumbing, septic tank
  + 0 more
Great job!
Description of Work: Our sewer lines from the house to the septic tank had to be all replaced. Mr. Rooter's staff did an excellent job. They were very professional and took the time to explain the "math" to me concerning the slope needed for the pipes, etc.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Susan W.
02/2013
5.0
plumbing
  + -1 more
It wasn't my usual plumber. as we had used the company a few times before. The agent was professional and friendly. Quickly addressed the issue though a bit too chatty social, he got the job done. I liked how he checked connections of faucets, toilets, washer. All is good :)
Description of Work: We had self installed dual flush toilets but one incorrectly. The agent successfully repaired the toilet and also checked all other home faucets. Even the washer connection.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$228

suzanne M.
10/2012
5.0
plumbing
  + -1 more
Called for help, gave a time, showed up as promised. Did the repairs Very satisfied
Description of Work: Had a serious plumbing problem in our kitchen. Called and they sent a service man out within 2 hours. He worked very hard to fix the problem. He gave me the estimate and although it had to be redone do to the nature of the problem I didn't find the amount to terrible to swallow. In the past I have had a service contract and would probably gotten a good deal of guff and no repair. Will definetly use them in the future should we have another problem. Hope we don't.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$480

DIDIER O.
10/2012
4.0
plumbing, drain cleaning
  + 0 more
be careful: they will offer a whole drain system cleaning--not sure it is needed.
Description of Work: Had a problem with a slow toilet drain; sold me the complete flushing of the waste systems for the whole house. The technician was efficient and worked until 12:00am the next morning completing the project. Two weeks later, I had additional problems with the firt service call and they tried to sell me additional services I did not need.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$800

Sheila H.
09/2012
4.0
plumbing
  + -1 more
I was pleased with the quickness of response and the professionalism of the employees. However, knowing that my husband could have fixed the problem after getting home, I feel that the price was too much for the job.
Description of Work: I stopped up my garbage disposal and could not get it unclogged. Water began to leak out of the pipe under the sink. I called this company and they sent someone out within a couple of hours. The service representative was very professional and checked under the house to make sure that there were no other problems. He spoke with my husband to explain the options, which were all very expensive. We chose the least expensive choiice and the pipe was replaced.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$175

christine R.
07/2012
5.0
plumbing, water heater repair
  + 0 more
The overall system and venting was against code. Had to be fixed. Gas water heater changed to electric heater and added to my electric box. Although I find Mr. rooter pricey. I had the opportunity to work with jeremy M. and josh N. They stuck with me making the decision. Very impressive young men. Very informative and helpful, and respectful. Pleased with the work and they did work and appeared to enjoy their work. Mr. Rooter should be happy to have them on their staff.
Description of Work: Changed out water heater to electric water heater.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Jerry G.
04/2012
5.0
plumbing, drain cleaning
  + 0 more
Called them up and Ashley told me that the technicians were on a job but would send them out. Chris came out, along with another guy later with the camera scope, cleanded my drain and let me know what the problem was. Good job and worth it.
Description of Work: Came out on a Sunday and didn't charge for the assessment. Used the coupon and got $25 dollars off the total price. Chris was very professional and thorough. Worth it, since they fixed a recurring problem and gave me the piece of mind knowing that my system was fine. It was the City's pipes that were screwed up. Definately recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$217

Response from Mr. Rooter Plumbing of Middle Georgia
Thank you for calling Mr. Rooter Plumbing. I am glad that we were able to take care of your need, as well as inform you of the cause of the issue with our camera. Again, thank you for choosing Mr. Rooter Plumbing, we look forward to serving you in the future.

Anne T.
03/2012
5.0
plumbing
  + -1 more
Went very well each time, but had to keep coming back. Everytime one thing was fixed something else went wrong.
Description of Work: I have had numerous plumbing problems, toilets overflowed and ruined carpet, old pipes, hadd to have a bathroon floor dug up, pipes replaced and floor replaced, new pipe to septic tank, pipes relined. Mr. Rooter has always been prompt to respond and technicians are very courteous and helpful. The amount spent is over a period of 3 years, having them back out every two or three months.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Response from Mr. Rooter Plumbing of Middle Georgia
Thank you for being a valued long term customer of Mr Rooter plumbing and trusting us to take care of your plumbing needs. We know that it can be frustrating to have several separate issues occur with the plumbing in your home. While It is always our intention with doing our plumbing check up to expose our customers to every plumbing challenge that may occur in the future, it is difficult to see upon visual inspection some of the things that may be occuring. However, this will not stop us from trying to get better at finding them. We are always happy to hear from a loyal customer like you and really appreciate you writing this kind review of our company. Helping people like you are the reason that we started Mr Rooter plumbing here in Middle Georgia and we feel like you are a part of our family. We will be here for you whenever you need us.

Marty T.
01/2012
5.0
plumbing, drain cleaning
  + 0 more
Excellent. They were very professional and prompt.
Description of Work: Repaired water leak on line that runs between the meter and my house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Mr. Rooter Plumbing of Middle Georgia
Thank you for your review. We really appreciate the feedback that we get from our customers. We also realize that you had a choice in who took care of your plumbing needs and you chose us. Thanks to all of you who helped to make Mr. Rooter a super service award winner on Angie's List!

Pamela M.
10/2011
5.0
plumbing, drain cleaning
  + 0 more
c
Description of Work: We called Mr. Rooter on Sunday, October 2 when all of our plumbing was backing up. To our surprise, they not only respond on the weekend, but they do not require you to pay a minimum service fee. One of the plumbing companies we called doesn't provide weekend services. We narrowed it down to a clogged main outside. When they came they investigated the problem, run a camera down the outside pipes to confirm it and then cleaned it out. They let us know every step of the way what they were doing to solve the problem and what needed to be done in the future. They also found that the builders plumbing contractor had placed the main connector under the driveway and the pipe had been broken for quite some time. This provided for the sewage to back up. Thank God we called them and it was taken care of without incident. After the immediate service was completed, they gave us a price on moving the main connector from under the driveway into the yard where it should have been placed to begin with. The price we received for that work was better than expected. Not only were they informative, but they provided exceptional service and the price was not bad. We will highly recommend Mr. Rooter. Keep up the good work!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$217

Response from Mr. Rooter Plumbing of Middle Georgia
Wow! Thanks for the great review. Many of our customer appreciate that we will come out at no charge on the weekend and give you an evaluation of what is going on with your plumbing system. The reason that we do this is to give you, our customer, a chance to see how Mr Rooter Plumbing is different than any other plumbing company. Our goal is to provide you with an outstanding experience that you will not forget. Thanks for the opportunity to serve you.

Richard E D.
09/2011
4.0
plumbing
  + -1 more
Rough at first then all went well.
Description of Work: Started out rough as told them not to repair leak in old metal line but to disconnect line and run new water line from supply to house. Emailed this in first contact and told to receptionist on telephone the next day when they called to schedule appointment. She told me serviceman would call me to verify after he surveyed job. He never called and had to meet customer service at job site to straighten this out. Serviceman had attempted to repair the leak however it was still leaking. They did the repair correctly then next day and even offered to do that night. They even called to let me know that they were starting the job. Guess price was good but used to doing it myself. I could have done for about $40.00 in parts but did not have time. Is $505 good to run about 10 feet of PEX and then run another 10 feet to add outdoor facet?

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$505

Response from Mr. Rooter Plumbing of Middle Georgia
We apologize for the misunderstanding to begin with, but I am glad that we were able to rectify the situation. Thank you for your patience.

Letti M.
08/2011
5.0
plumbing
  + -1 more
They did an excellent job!!
Description of Work: fixed water meter leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Mr. Rooter Plumbing of Middle Georgia
Thank you for your kind Review! Sean and Kevin will be glad to hear that you were happy.

PATTIE P.
05/2011
5.0
plumbing, home remodeling
  + 0 more
wonderful, professional and clean!!
Description of Work: I had a major toilet repair to be done and this company does not charge a service fee for weekends! The service and quality of work was wonderful and if anybody uses this company make sure you get the advantage plan! You get other discounts with two other companies which is so cool!!! Do not hesitate to use them!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Mr. Rooter Plumbing of Middle Georgia
Member, Thanks so much for giving us the great review. We are extremely happy that you chose Mr. Rooter for your plumbing service provider! If there is anything else that we can do for you please just give us a call. With your advantage plan, you'll get priority scheduling!
    • 1
    • 2(current)

Contact information

1077 Parkway Dr Ste A, Macon, GA 31220

http://www.mrrooter.com/middle-georgia

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Septic Systems,
Sewer Cleaning,
Drain Pipe Installation,
Water Heaters,
Kitchen and Bath Remodeling

FAQ

Mr. Rooter Plumbing of Middle Georgia is currently rated 4.2 overall out of 5.

Sunday: 12:00 AM - 11:30 PM

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: 12:00 AM - 11:30 PM

Mr. Rooter Plumbing of Middle Georgia accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Mr. Rooter Plumbing of Middle Georgia offers free project estimates.
Yes, Mr. Rooter Plumbing of Middle Georgia offers eco-friendly accreditations.
No, Mr. Rooter Plumbing of Middle Georgia does not offer a senior discount.
Yes, Mr. Rooter Plumbing of Middle Georgia offers emergency services.
Yes, Mr. Rooter Plumbing of Middle Georgia offers warranties.
Mr. Rooter Plumbing of Middle Georgia offers the following services: Drain Cleaning & Replacement, Water Pipe Repair & Replacement, Gas Repair, Hydro Scrubbing & Plumbing, Septic Tank Repair.

Contact information

1077 Parkway Dr Ste A, Macon, GA 31220

http://www.mrrooter.com/middle-georgia

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM