Mr. Electric of Middle Georgia

Technician Jordan arrived in a timely manner. Helped me decide on a fixture and got it for me from Lowe's. He was highly professional, did the job in a timely manner and was courteous. The Mr. Electric office folks were professional and fast. I would do business again with them anytime,

Executed perfectly. Technician was knowledgable and friendly.

We were in a rush to make the closing deadline and Mr. Electric was quick to respond with cheerful, professional, and reasonably-priced service.

Every step of this process, from the service quote to job completion, was timely and professional. Jacob Floyd, my technician, evaluated the scope of the work I wanted done and listened to my concerns about avoiding collateral damage to the siding and ceiling panels of the room. Jacob, covering all bases and doing his job, offered reasonable suggestions to enhance my needs that were both accepted and declined. Jacob and his helper arrived to perform the work on time and went about the task in a diligent, efficient and respectful manner. Although the initial quote for the job was more than I imagined, there were no major surprises and minor obstacles were handled in a calm, deliberate way. I have no problem, within reason, paying professionals for their expertise and reputation. If ever the need arises, I will definitely use this company again.

He never returned my phone call to get him to come out and look at the job.

Over priced. $200 plus dollars to replace a electrical outlet. But went ahead and paid because we didn't want the tenant waiting.

Awesome. Trey came out on time and gave me a quote on the requested project. I scheduled it and he returned the following week to perform the task. Will be calling again for more electrical work.

Mr. Electric gives you a specific time to expect them. Not like some who say 8am - noon or noon - 5pm.

They didn?t do what I asked them to do. They left a service off. I called them. They said it was going to cost more money to get what I wanted done. I said, ?no, no, no, it was included in the original price.? They said, No!? They haven?t done it, they say they won?t without being repaid. I want a 220-line put in my barn and they won?t do it without more money.?I don't have it up so I am going to leave it alone. Overall, they did a good job. It was cheaper than some and better than most. The quality of the work was outstanding. With the exception of the one line that they didn?t put in, the responsiveness was alright. It took them a week to do it. They came and they kept calling the lead guy out here, they kept calling him out to go to other jobs; and I didn?t agree with that. You?re assigned to a job you stay there until that job is done. I just didn?t care that they kept calling him out to do other things.

Fine. Quick scheduling. Repairs completed without complication. Service was punctual.

Randy did an Excellent Job. We are beyond satisfied with his work.

It went very well -- so well that we called the technician back to perform additional work.

DID IT RIGHT IN 2 DAYS VERY QUICK & PROFESSIONAL FINE SERVICE

Expert troubleshooting found a very difficult problem.

very happy with results. tech was professional and knew about home electrical.

Kudos to Dina the Dispatcher and Reggie the Electrician; the two representatives of Mr Electric that I was exposed to for my service experience. I lost power to one of the main lines coming into my breaker panel, which meant I had power to only half of my home, and no 240 volt power at all (no AC in July!). The resolution was the replacement of my main breaker which required coordination with GA Power, drawing the overall resolution beyond normal. Reggie demonstrated professionalism and empathy during a period of considerable discomfort and inconvenience. He coordinated required parts replacement and necessary support from GA Power and implemented the repairs while keeping me informed along the way. Dina confirmed all appointments and I was never in doubt of scheduled activity. Finally, I had no complaints with regard to the service charges, which I felt were fair and reasonable. I would not hesitate to recommend Mr Electric to others in the future, and in fact have already done so since my recent experience.

Randy was on time, courteous, and an expert in the field.

I have used Mr. Electric in the past and they are outstanding. Trey was the technician on this job, as well as the other jobs. He is friendly, very knowledgeable and does great work with minimal mess and clean up afterward. He even answered my questions and took time to explain what he was doing in a couple of cases, helping me understand which I always like. This is a top notch company. I don't mind paying for knowledge, expertise, professionalism and courtesy. And all the work has been done right the first time, every single time. As the late John Wooden, the former UCLA basketball coach, once said, "If you don't have time to do it right the first time, when will you have time to do it again?"

It all went well and the company stood behind their work. See above for more details.

The technician (I believe his name was Chris) was professional and friendly...he called when he said he would and he showed up on time. I even got a care package with a Mr. Electric drink coozie and pen! I would have hired Mr. Electric for the job if it wasn't so expensive (twice as much as estimates from other local companies). I'll keep Mr. Electric in mind for future jobs...they seem like a great company, just a bit on the expensive side.

The installs went very well. We have an older home and any upgrade is always a challenge which is why I rather hire someone to do this type of work rather than spend a day trying to do it myself. The technician was very knowledgeable and has done several installs at our home. I will continue to use this company for our electrical work.

Chris arrived on time. Provided us with an estimate; we decided to do the work and he was able to begin the job right away. He removed the old fan from the ceiling in the Master Bedroom and replaced with a fan we provided. In the Master Bathroom, he installed a ceiling fan. He placed it exactly where I ask, did all the electrical wiring and we are very satisfied. This is not the first time Chris has provided services for us. He is a pro, hard working and cheerful. I would call him again in a New York Minute! Some of my neighbors think Mr. Electric is pricey. I just know you get what you pay for.

I told them to call me about 30 mins prior to coming so I didnt have to miss half day of work which they did. When I got home the technician Reggie came. He was very polite and ask what the problem was put his slippers on as he came into the house, so I told him the problem with the outside outlet. He went around the house did his checks and everything. He told me what had happened and got into a lot of details what to do if it happen again also gave me a lot of information about GFI outlets which caused the problem I had and where they were located and what they controlled, that I knew nothing about. He was a very great tech i may add....after that he came back with the bill and gave me a thank you package...

On 30 December 2013, a technician from Mr. Electric came to my home to perform an inspection of the electrical system for my home warranty company. During the inspection, I inquired about have an existing 240 circuit ran to my shop from the side of my house (a distance of 25 feet). The technician asked me what exactly I wanted done and wrote me a quote (not and estimate) for the work that I requested. He also went over the quote ($576.16) and explained to me everything that he would do which was extend the circuit, install a breaker panel and separate two outlets within the shop, one for a compressor, and the other for a window air conditioner. On or around the middle of June I called Mr. Electric and ask if the quote was still valid and was told by the secretary (after I was briefly put on hold) that the quote was still good because it was done in 2013. She informed me that they had changed their policy for 2014 but since mine was before 2014 I was still good. At this point I scheduled the work to be done on 2 July 2014 @ 0800. Well on 1 July 2014 the technician that was going to come a perform the work (same guy that did the quote) calls and leaves a message on my answering machine that he needed to speak to me about the quote because there was a slight problem with it. I returned his call but got no answer. The morning of the 2 July 2014 @ 7:50 (ten minutes before he was supposed to show up) the technician calls me back and says that there was a problem with the quote that he gave me and basically to do what he said he would do (the same as when he did the quote) would be a least $400.00 more! Then explained that he was not familiar with the pricing when he gave the quote and there was nothing he could do about it except come out and give me another quote for the same exact work. I didn?t understand this because it was the same job! Nothing had changed! I asked him if his company honored written quotes and his reply was he didn?t know! I then called and spoke with the secretary who put me on hold and then told me that the Boss was out of town. I asked if she could contact him and her reply was that he was out of the state. I then asked her if he had a cell phone. She replied he?s away on a non-business related trip and she would have him call me Monday morning (7 July 2014) when he returned to the office. Today is the 11th and I have not heard from Mr. Electric. 28 years of U.S. Air Force service taught me that integrity comes first! In my opinion this company has no integrity! I?ll take my business elsewhere.

They were patient, the people came when they said they would come, he had to go up in the attic to check on the wiring, and he fixed it.