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HH Gregg

Appliance Repair, Appliance Sales and Installation

Reviews

3.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
Showing 1-2 of 2 reviews

marc W.
11/2012
1.0
appliance repair
  + -1 more
unknown
Description of Work: I recently purchased numerous new appliances from HH Gregg in Macon & besides the initial sales associate that sold me the products, I have been extremely dissatisfied with their performance. With the initial delivery of my appliances came installers that had no idea how to install the products they were delivering - I actually ended up asking them to leave my property after they became condescending & disrespectful. A second set of installers were dispatched with another delivery, same thing, they installed my dishwasher which out of fear I had my plumber check & they had left out an important part so it was not installed up to housing code (I had to pay my plumber to install it (& any other appliances requiring plumbing) & my contractor to install my oven & microwave. I had paid for HH Gregg to install & had to fight to get that refunded. in addition, as these problems arose i reached out to the store manager & again met with a poor attitude. To top it off, my brand new dishwasher had rust spots on it (they did send out a new one, but i again had to pay my plumber to install it); & my oven had defects in its stainless steel front & the store, after avoiding calls &/or not promptly trouble shooting this issue with me they said it was over 30 days & id have to call the appliance company to repair it via its warranty instead of just sending out a new oven. I will never step foot in that store again. They DO NOT VALUE THEIR CUSTOMERS OR PROMOTE CUSTOMER SERVICE AS THEY ADVERTISE. I was ready to send every appliance back & start over by the end of trying to get some help.
Rating CategoryRating out of 5
Yes, I recommend this pro

ted R.
02/2012
5.0
appliance repair
  + -1 more
They were cheaper than the competition.
Description of Work: I have been going to HH Gregg for a while of odds and ends. I most recently bought my Fridge with her

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0

Yes, I recommend this pro
$2,100

    Contact information

    4551 Billy Williamson Dr, Macon, GA 31206


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Appliance Sales and Installation

    FAQ

    HH Gregg is currently rated 3 overall out of 5.
    No, HH Gregg does not offer free project estimates.
    No, HH Gregg does not offer eco-friendly accreditations.
    No, HH Gregg does not offer a senior discount.
    No, HH Gregg does not offer emergency services.
    No, HH Gregg does not offer warranties.

    Contact information

    4551 Billy Williamson Dr, Macon, GA 31206