It was not well at all. The service was a disaster. First of all, organizing was something they were not good at and the owner spent very little time in directing her staff on what to do. They did not understand the process and turned items that should not be turned out. Honestly it was my fault because of the clutter which is disorganized. We discussed the issue with them because of what happened and there were things that I had to replace. I never heard back from them. The cleaning was 100% up the par. I called someone else who had recommended them and they said that they also missed things but they will correct that. But we hired somebody who knows what they are doing. The price was expensive. She returned my phone calls but did not address the issue. She was angry and put all the blame on me.
Description of Work: I used the services of DC Housecleaning. We had the service done last August 2013 but we had several contact with them after that because of the dissatisfaction. The service was supposed to be for organizing and deep cleaning.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
$1,400
Willi V.
06/2013
5.0
house cleaning
+ -1 more
unknown
Description of Work: Phone number out of service
Rating Category
Rating out of 5
Yes, I recommend this pro
Chris P.
06/2011
4.0
house cleaning
+ -1 more
They do a great job! They clean my 2,000 square foot home and upkeep/clean laminate flooring. They might periodically miss something, but really they do a good job.
Description of Work: They clean for us every other week.
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Service Categories
House Cleaning,
Energy Efficiency Auditing
FAQ
DC Professional Housecleaning is currently rated 3.7 overall out of 5.
No, DC Professional Housecleaning does not offer free project estimates.
No, DC Professional Housecleaning does not offer eco-friendly accreditations.
No, DC Professional Housecleaning does not offer a senior discount.
No, DC Professional Housecleaning does not offer emergency services.
No, DC Professional Housecleaning does not offer warranties.