Covenant Plumbing

Best company ever! Service is phenomenal! Mistakes can happen but it is how a company handles those mistakes and how they respond. A+++ to Covenant Plumbling Macon Ga. Thank you.

DO NOT USE THIS VERY DISHONEST COMPANY! PLEASE READ THE REVIEWS THEY ARE VERY HONEST REVIEWS. I am Not one to give companies a bad reviews. But this company deserves it. Let me first saw I’m filing with the BBB and then filing a small claims lawsuit. These people are extremely dishonest. They came out last year in March to do a complete re plum, and exterior sewer line hookup. It took them almost 2 months to complete, mind you I had no use of facilities. They told me to use the bathroom at my house next door. A job that should have been done in two days took them two months. . They would come once a week, show up and sit in their car for an hour on the phone. Then work for a few hours between their time sitting on there phone on social media. They smoked on my property leaving cigarette butts everywhere, came to work high and even drank on the job. I have Cameras all over my property. Thank god i saved all my video footage. During my re pipe the plumber broke my sink by tightening the bolt too tight and cracked the porcelain. They drilled multiple holes in my hardwood floor because they were too lazy to find the right location. They ran red/blue pex together because they ran out. They crossed my hot and cold lines. Did not reconnect my rib fixtures properly the water was leaking on my hardwood floors and rotted them. They disconnected a copper line and capped it off and it continued to leak, they never came back to fix it. They lied to my insurance company and said they did not do a complete re pipe, they only fixed my kitchen sink line. Lol Thank god i have Witness, videos and pictures to prove it. The of photos of the poor quality work are attached. This is how they left my house. They said i had Another plumber do they other work, lies. The only plumber that did any other work was there is plumber Tommy put in a pot filler line and that also was done improperly. They reduced my lines from 3/4 to 1/2 and cut my water pressure in half. Smh The work is supposed to be guaranteed for a year, they would not answer my calls. Will not provide me with a copy of my receipt. The owner called he after i complained to my insurance company and wanted to have the same plumber return who did a terrible job. I said I did Not want that employee back. He said then he wouldn’t come out. Very unprofessional. Several of their good employees have quit since then, each of them have provided written affidavits stating they did a complete re pipe of my house. I’ve had my pipes break over and over after their work. I finally Had to pay another plumber to come back and do another complete re pipe. Spending thousands of dollars after spending thousands of dollars. Look how many complaints they have about the same issue. NO INTEGRITY. NO MORALS.

Covenant helped our church pick out the toilet we needed. They provided exactly what we wanted and all the employees we dealt with were knowledgeable and professional. Thankful for this company.

was overcharged - the amount of time they said they spent was not the time the worker spent.

They assessed the problem quickly and knew exactly what was wrong. Once I bought the part (which they waited for me to go and get) they were finished in 15 minutes.

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The enamel sink had to be pulled off my Corian counter, I was concerned the counter would be damaged. It was installed to perfection. The Corian counter was undisturbed. The sinks and faucets they recommended look beautiful. The price for a fulls day work for the kitchen and bathroom was exceptional and happily paid. There were 3 guys here, 1 in the bathroom and 2 worked on the kitchen. They did a great job and I am very happy with the results as always.

The faucet had gone beyond dripping to a steady stream of water. Turning off the under sink cold water shut off valve didn't stop the water and I was not able to turn the hot water shut off. Within an hour and a half of placing the service call, the problem was resolved. Parts inside the faucet were replaced and shut off valves are now functional. I really appreciated the fact that Dennis had all of the necessary parts on his truck. He explained everything thoroughly and provided a detailed invoice on the spot. Also, gotta love a service provider that puts on shoe covers before entering the house!

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Showed up on time, very polite and professional. Did a great job with everything. No complaints, would highly recommend and use them again.

They are the plumbers that we go to. They are honest and they do not rip me off either.

Did an excellent job. I noticed a leak that evaded my attempts to repair so I called for help about 3 in the afternoon. Help arrived within about an hour. Diagnosed the problem as a corroded pipe that needed to be replaced, and was able to complete the fix within an hour.

They are a husband and wife team and are perfectionists. I purchased a new dishwasher from?Lowe's. I did not want to use their sub contractor. I only trusted Covenant Plumbing to come out and install?it because I knew it would be installed the correct way. My plumbing is now perfect and these people are unbelievably wonderful. I trust them very much and they are always there to help me with any jobs I may need done. They are always here in a moments notice and assure me they are here for me with anything I need. They also go the extra mile for their customers and I would recommend them to anyone. Update: It is now 2016 and still perfection on the dishwasher.

Clog in main sewer line, 80 feet from clean out. Covenant was timely and professional. No problems.

When I noticed the leak coming from under my 2nd-floor master bathroom, I feared that it would require extensive demolishment and reconstruction of floors, walls, etc. The Covenant plumber arrived promptly at the promised time, located the problem quickly (bathtub drain), and made the repair in short order. The bill was much less than I expected and we haven't had any problems since.

The service was wonderful. I had a leak, and wanted to replace the toilets in my new home anyway, so I had bought two new ones. But I was unable to install, myself, so I called Covenant and explained. They offered me a time slot that very day for someone to come and help me. Jerry called to let me know he would be arriving an hour earlier than scheduled... and he did a FANTASTIC job of putting in the two toilets. Very nice guy, hard working...he was finished in less than 90 minutes. I will need some other services in the future and will definitely call these folks when that time comes. Terrific customer service and great work!!

They do excellent work and thoroughly cleaned up afterwards. They are punctual.

I called the company after hours and they dispatched a technician who arrived within the hour as promised. Jerry explained that he could unstop my sewage line, but that may or may not solve the problem. Instead of going ahead and doing it for approx $400.00 plus the $127.50 service call (after hours) with a 40% risk that this would not solve the problem, he gave me the option of incurring the service fee only and saving money by going directly to a septic tank expert. I elected to call the septic tank guy instead, which ended up costing considerably less than expected. Jerry recommended the septic tank expert, and even came back to observe their work to backup his personal recommendation. They ended up staying until 11:30 PM to get the job done and we were able to have everything flowing perfectly by the time they left. This was my first experience with septic tank problems and I also learned that Covenant does not work on a commission basis, so I didn't have to worry about them running up a huge bill on me. The septic tank guy was Poo-Man Plumbing (don't laugh) and I'll write a review on him as well.

Repiping of entire house went very well. They connected to the water meter after trenching the front yard. They installed an outside hose faucet that is city pressure for car washing and watering needs. I feel like a fireman using it! Then the rest of the house is regulated. The installation was very professionally accomplished and everything was cleaned up when done. All changes look good, are sealed properly, and work great. This is a job we should've done many years ago. Now we can shower and not worry about the washer, toilet, etc affecting the water flow.

We like the guys from Covenant Plumbing. They got the job done and we were happy with that.

The overall experience was as good as it could be, considering the problem!

Covenant Plumbing is just awesome. The first time we used them, we had a leak we could not find. Turned out to be a floor to ceiling crack in an old cast iron drain pipe that even the plumber wouldn't have found had he not rested his hand on the pipe and realized the backside had been cracked all the way down. The did the work efficiently and expeditiously and were cheaper than another estimate. We've used them ever since. They've shown up on weekends during ice storms to replace leaking water heaters. They've unclogged drains. They are just great. My wife and I do not think twice about leaving a key for them if we're out of the house. We trust them and they haven't let us down.