A Born Locksmith

I called Stephen at "A Born Locksmith" to discuss his fee for work on my father-in-laws Pontiac G6. I asked him to explain to me what work was performed as the request was to gain access to the car. He indicated he had to go inside the door panel and align the mechanism so the outside door handle would work. He said all of his work was inside the door panel. The door will open now but only from the outside. He indicated it would have to go to someone else for the additional repair. He taped up the door handle on the inside of the car, so my 84 year old father-in-law has to reach through his window to open his door (I guess he completed the work he was requested to do). He was onsite doing this work for approximately 1 hour, replaced no parts other than cutting a new key that was not requested, and charged $325. His charges were not discussed up front and my father-in-law was quite surprised at his charges. I frankly believe he was taking advantage of an elderly individual. My father-in-law and I are appalled at his charges. When I spoke to him he never offered to reimburse anything and was quite rude in his response. Please do not call this company (individual) as he indicates he is A+ accredited on his profile. He clearly is not rated by BBB at an A+ and is way over priced especially to the elderly. He should be ashamed of himself.

They did a great job.

I met Glen and he was really nice. He came right out just as he said and unlocked my shed door. He also made me an extra key and didn't charge much at all. I would definitely use this company again and also recommend them to anyone.

Stevan was prompt, courteous and very personable. He unlocked the car and the price also include an extra key, which he made on the spot.

I called him this morning and he came to my house. He has a very nice personality and just also, very professional. He made the key in less than 30 minutes.