Call us today (478) 318-9222! 38 years experience in middle Georgia! Free estimates! One year warranty on parts AND labor! Angie's List Super Service Award winners! Servicing 25 mile radius around Macon, GA.
Business highlights
48 years of trusted experience
Services we offer
Plumbing. Repair, Replace & Installation - , Water Heaters, Faucets, Drains, Gas Pipe installation and testing for leaks & Gas Logs. Sewer Lines Replacement & Installation. Plumbing Fixtures Installation & Repair.
Friendly, fast, informative. Worth every penny. Don't see service like this anymore, would definitely recommend.
Description of Work: Check for leaks and water pressure
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from A-1 Plumbing
Thanks for the kind words. I try to do the right thing the right way. Even tho this job went well, I’m always eager to correct any mistakes because taking care of my customers is like putting a salesperson on payroll. Be healthy and blessed.
Robert M.
09/2020
5.0
water heater repair, drain pipe
+ 0 more
Excellent work, friendly, very professional, reasonable price. I'd definitely hire again and recommend.A-1 Plumbing.
Description of Work: Replace gas water heater with an electric water heater., Replaced cold and hot faucet stems in tub.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$622.77
Response from A-1 Plumbing
Thanks for the nice things you said about me. You are a kind person. I hope I’ve made a customer for life.
Leigh Ann S.
05/2019
5.0
plumbing, water heater repair
+ 0 more
Mr Andrews was awesome! I came home from a week at the beach to discover that my hot water heater had leaked in my laundry room. Saturday night, 10:30pm, I am on Angie's List looking up recommendations. Within 10 mins Mr. Andrews called. He explained what had probably happened and what may need to be done. We scheduled the service and he was prompt, professional and extremely knowledgeable. I had to have a new hot water heater and the installation was very efficient. I definitely recommend A1 Plumbing!
Description of Work: Hot Water Heater Installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Response from A-1 Plumbing
Thanks for the great review. This makes the thirty forth A rating. I will not leave until you tell me I have an A rating.
Anita W.
08/2017
3.0
plumbing
+ -1 more
The technician showed up on time, and he completed the job within a reasonable amount of time. However, the "new" fixture was/is defective. The cold water handle broke, after only two months of regular use, and the owner of the company refused to guarantee the part or to send the tech back out to fix the issue. He offered to talk me through a DIY fix over the phone, but I would have to buy a new handle. Another plumber inspected it for us and advised that the faucet appeared to be a very inexpensive (i.e. cheap) model.
Description of Work: Replacement of kitchen sink faucet fixture
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$300
Response from A-1 Plumbing
We have thirty four A ratings. We did not supply the fixture. It was not our responsibility to repair it. If we had furnished the fixture it was the manufacturers fault. We warranty all our work for one year but no plumbing company warranties manufacturers defects. I'm sorry some customers don't know that.
Kasey K.
10/2016
1.0
plumbing, drain pipe
+ 0 more
The tech was a 1.5 hours late and told me things I already knew and when I asked multiple questions he will answer with an I don't know. I will not go back with this company
Description of Work: Broken main line in the wall
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0
Response from A-1 Plumbing
We have thirty four A ratings. We never give a time in advance when we will arrive. Knowing we do not know how long the previous job will take we always tell the customer that and all we can do is call thirty minutes before we come . We never know how long the previous jobs will take. We always tell the customer this and ask for their cellphone number so they want have to wait on us. Then we call the customer when we are on the way. This customer is mistaken by saying we were late. I think they have us mixed up with some one else. For evidence of this look at all our A ratings.
Christopher P.
08/2016
5.0
plumbing
+ -1 more
The leak was within an existing wall and tough to locate. The job went very well and the price was quite reasonable. I will hire again for any future repairs.
Description of Work: Leak Repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Response from A-1 Plumbing
Thanks for the good review. It is always our desire to give A+ service
Kelly T.
08/2016
5.0
plumbing
+ -1 more
Wonderful service! They were able to come the same day I called. Quick and knowledgeable. I would definitely use their service again.
Description of Work: Replaced basket strainer and pipes between the sink and disposal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
David H.
05/2016
5.0
drain pipe
+ -1 more
I called A-1 Monday evening and Dennis was at my home at 11:45 the next morning. He checked the pressure on my water line and found it to be 100 PSI instead of the recommended 60 PSI. He told me that he would send someone out Thursday to replace a defective pressure reducer. Today (Wednesday) he had a cancellation and was able to send someone out today. The job was done very professionally and I am very satisfied with the work and the price I received. I will certainly be using A-1 in the future for all of my plumbing needs!
Description of Work: Installed pressure reducer on my water line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Sherri S.
10/2015
5.0
plumbing
+ -1 more
The serviceman showed up on time and finished the job in about 45 minutes. He was very professional and knowledgeable.
Description of Work: Replaced kitchen faucet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
William D.
11/2014
5.0
drain pipe, plumbing
+ 0 more
The Technician was early. It took several hours becuse the Tech had to go to the plumbing house and get the parts. When the kit was 15 dollars more than estimated, the owner called me to let me know and see if this was acceptable. Great service The Tech was knowledgeable friendly and very meticulous with his work to make sure it was right . I own several rental properties and will use them again
Description of Work: Rebuilt the shower fixtures. New stems, New internal parts New Handles. Replaced drain plug in waste pipe.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$234
Cheryl P.
10/2014
4.0
plumbing
+ -1 more
Everything went well, but I wasn't necessarily thrilled with the experience. The plumber arrived on time, he located the leak within an hour, and he successfully repaired the leak. He cleaned up after himself, too.
Description of Work: They located and repaired a leak in my house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Jerry G.
07/2014
5.0
plumbing
+ -1 more
I called Dennis Andrews and arranged a time at our mutual convenience to get a job estimate. I found Dennis to be very knowledgeable and very reasonable as we agreed on a price. On the agreed upon work date I was afraid it might be postponed due to a torrent of rain but he,along with his helper, arrived on time. They worked quickly and in no time had the old items removed. Unfortunately, there were issues regarding the manner in which the previous commode and sink had been installed, causing Dennis to adapt and overcome, which they did most efficiently. I am completely satisfied with my new pedestal sink and commode, as well as the service performed by A1 Plumbing. I highly recommend them!
Description of Work: Replaced bathroom sink and commode
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$525
Response from A-1 Plumbing
Thanks for the great review. When someone trust us with their work we will not leave until they are completely satisfied.
Selma W.
06/2014
5.0
plumbing
+ -1 more
We had a leaky pipe in our yard due to a very incompetent lawn care company. We called A-1 Plumbing and they sent a guy (Justin) here within an hour. He was amazing! He explained everything that was going on and showed us the exact part that was giving the problem. He got the part, and promptly fixed it. He was nice and extremely helpful. He definitely made my family's day a lot better. I was even able to get my seriior discount! I will definitely recommend them to all my friends. This is an excellent company with excellent customer service.
Description of Work: Came to fix a leaky pipe and replace old pipe.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$255
Deborah W.
04/2014
5.0
plumbing
+ -1 more
Returned phone call promptly but didn't show up at time we discussed on the phone. He said there must have been a misunderstanding about the time.? Sent technician here shortly after that phone call. Technician was polite, seemed knowledgeable and gave estimate before performing service in a timely manner. He had to remove the toilet to see why it rocks. Uneven floor, so he put new wax ring and shims to level and caulked around the base. The outside faucet had a constant drip and we wanted it moved up hirer on the wall to make it more convenient He moved it up and no drip. I would use this plumbing company again.
Description of Work: Stabilized wiggly toilet and moved outside faucet.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
2.0
Yes, I recommend this pro
$390
Angelia H.
02/2014
5.0
plumbing
+ -1 more
We called two companies,both on Angie's List, the other one was a big disappointment but A1 responded in a very reasonable time- working us in due to the fact we had water. Employee was excellent , very professional and friendly . The job was done quickly and price was very good. Only plumbing company I will every use.
Description of Work: Repaired busted pipe under our home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$295
Response from A-1 Plumbing
Thanks for the great rating. We categorize our work by which is most urgent not by which brings in the most money. When we knew you were without water we put our other work on hold with the customers permission then came to help you get your water back on, then went back to the work we were doing. Thanks again We enjoy knowing our customers are happy.
julia H.
10/2013
5.0
plumbing
+ -1 more
We were very please we thought we neede a new water heater and it turned out we just needed heater elements and he informed us we just needed heater elements which saved us a good bit of money he came right away.
Description of Work: Fixed our water heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Response from A-1 Plumbing
We don’t take advantage of people kind enough to call us nor do we try to sell you something you don’t need. You don’t need to buy a contract that promises to save you money if you use them again. We do the work less than they do with their contracts. Try us and see. Honesty is better than ill gotten gains.
Renee W.
10/2013
5.0
plumbing
+ -1 more
The job went excellently. Devon, the young assistant, did a lot of good work alone on one day and worked continuously for 6 hours from mid-morning until late afternoon without even a lunch break. He was very hard-working, polite, and friendly. The owner, Dennis, was kind and genuine. He was very knowledgeable, fair, and honest. He is obviously an excellent teacher, too. The price was more than fair. The work was done exactly as promised with almost no problems, but the problems were solved easily as they dedicated themselves to doing the best job possible and to making the customer happy with their work.
Description of Work: A-1 replaced a kitchen stainless steel sink, 2 toilets, cleaned drains in all 3 full baths and the 2 1/2 baths, checked all cut-offs, replaced one cut-off, replaced a pedestal sink with a sink and cabinet in one bath, fixed all leaks in sinks and tubs. The job which had almost no problems was extensive enough that it took approximately 9 hours of continuous work across 2 days.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Response from A-1 Plumbing
Thanks for the great review. Devon is doing very well at plumbing and learning quality work pays. I have taught him a lot about plumbing the last 18 months he has been with m but what I am most proud of is his honesty and integrity.
julia H.
09/2013
5.0
water heater repair
+ -1 more
He arrived when he said he would and we were glad that he could come out right away. We thought we needed a new water heater and he told us we just needed heater elements replaced Which saved us a good bit of money. We were very happy with his work and he was very professional.
Description of Work: Fixed our water heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Response from A-1 Plumbing
Thanks for the great review. I do not try to up-sale something the customer doesn't need. Honesty is my policy.
Sang-Jin S.
07/2013
5.0
plumbing
+ -1 more
Mr. Andrews was professional and courteous. I appreciate his tips on how to save money on water use and that he cleaned up before leaving. He fixed three problems in just over an hour. I would certainly use him again!
Description of Work: My kitchen floor was accumulating a pool of water. Mr. Andrews traced it back to the sink and fixed it in a jiffy. He also fixed two slow leaking faucets in the same visit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from A-1 Plumbing
It is so kind of people to give us such good reviews. These people don't know us but let our good work do the convincing. Thank you for telling others about us. We know satisfying our customers is like putting sales people on our payroll.
Mark H.
07/2013
5.0
plumbing
+ -1 more
I selected this provider based on recommendations from Angie's List and I informed him up front that I had selected him from AL . When I called, he was very courteous and professional on the phone. He offered to provide service on a Saturday. When I told him I didn't want to pay weekend rates, he said he would not charge me that. I don't know if that is his policy so I don't want to imply that he doesn't usually do so. He showed up on time, evaluated the problem, offered me more than one option, told me the costs for labor, and then did what he said he would do. The result? Fantastic! Because this is a rental property I own, I could not be there and pay him. He does not accept credit cards. But he said he would take a check if I would mail it. Again, I am not certain if this is his normal policy, but he obviously trusted me. I did need to remind him of the coupon that he offers people who use his business from an AL referral, but he didn't groan about giving me 15% off of the labor. It saved me $45. I recommend A-1 Plumbing without reservation!
Description of Work: Replaced faucet, and re-routed the drainage tube from dishwasher to disposal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$360
Walt J.
04/2013
5.0
drain cleaning
+ -1 more
Noticed on a Sunday garbage disposal was leaking water. Called A-1 on Monday and Dennis responsed he could come out Monday afternoon. We asked about purchasing a disposal on our on to save money, and Dennis recommended one to purchase. Dennis arrived on time; removed the leaking disposal, and installed the one we purchased. We also used the 15% coupon A-1 listed on Angies List. While here, he also flushed out our water heater at no cost. Good Job.
Description of Work: Encountered an error creating my response and had to start all over again. Did it a second time, but was able to continue without losing review. Very frustrating. Garbage disposal was leaking and had A-1 remove and install a new garbage disposal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Response from A-1 Plumbing
Thanks for your positive review and mentioning the water heater flush. Water heaters need to be flushed every 6 months to get the sediment off the bottom to make the water cleaner and more energy efficient. I like going a little extra for Angies list customers. This was a $75 value free. If you have any trouble with the work, we will fix it free up to one year.
Douglas B.
03/2013
5.0
plumbing
+ -1 more
I was without hot water only half day.
Description of Work: Replaced water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Response from A-1 Plumbing
[Member name removed] was a pleasure to work for. His comments as to what other plumber’s estimates were made me feel good about what I was doing. It gives me a good feeling when the customer knows he is getting a good job and a good price. Again THANK YOU
Amy W.
03/2013
5.0
drain cleaning
+ -1 more
Mr Andrews was friendly, as were his helpers. There was a little bit of a mess made but I guess that is to be expected with this kind of repair. This was a very positive experience. I would use A-1 Plumbing again and would recommend him to others. The only bad thing about this is that I did not tell Mr Andrews that I am a member of Angie's List and did not get the discount for members! His price was pretty fair so I guess that is not too bad, though a 15% discount would have been VERY helpful! :-(
Description of Work: Mr Andrews repaired a hot water leak in my utility room. My house is on a concrete slab and the floor had to be jack-hammered, the leak repaired and then new concrete poured to repair the floor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Response from A-1 Plumbing
Thanks for the good review. Even though we didn’t know you were an Angies List customer and didn't get the 15% discount we did the work for around $400 less than the lowest quote. We are thankful for your hospitality. It is a messy job bursting a hole in the middle of someone’s concrete floor to repair the water leak under the floor but we got the job done and cleaned up afterwards. Thanks for your patience and most of all your kindness.
Aj W.
03/2013
5.0
drain cleaning, plumbing, sewer cleaning
+ 1 more
They came they saw..they conquered from start to finish..A-1 plumbing is awesome
Description of Work: A-1 plumbing is awesome..My pipes were years overdue for service. Sewage had collected under my house and created an awful mess..A-1 came in and fearlessly tackled and overcame the task in a timely manner. I was also consulted on other issues that would keep my plumbing system from being at its peak performance. Those issues were also dealt with at an extremely faif price.i have more plumbing to install in the future and I have found My plumber.Thank You A-1
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$595
Response from A-1 Plumbing
I am humbled at your review I was just doing your job the best I could. Thanks
Mary B.
02/2013
5.0
plumbing
+ -1 more
He is somebody we have used for approximately 20 years. He responded quickly to our emergency. He did it for a fair price. We have confidence in his workmanship.
Description of Work: We had a pipe break in the front yard and needed to be fixed and another pipe repaired.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from A-1 Plumbing
It is customers like you that I depend on to both support my business by hiring me, and as well, telling your friends about me over the years. May you be a blessing to others as you have been to me.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Drain Pipe Installation,
Water Heaters,
Sewer Cleaning,
Natural Gas Lines,
Gas Logs
FAQ
A-1 Plumbing is currently rated 4.9 overall out of 5.
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 PM - 5:00 PM
A-1 Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, A-1 Plumbing offers free project estimates.
No, A-1 Plumbing does not offer eco-friendly accreditations.
No, A-1 Plumbing does not offer a senior discount.
No, A-1 Plumbing does not offer emergency services.
Yes, A-1 Plumbing offers warranties.
A-1 Plumbing offers the following services: Plumbing. Repair, Replace & Installation - , Water Heaters, Faucets, Drains, Gas Pipe installation and testing for leaks & Gas Logs. Sewer Lines Replacement & Installation. Plumbing Fixtures Installation & Repair.