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THE CARPET LINK

Carpet Cleaning, Oriental Rug Cleaning, Upholstery Cleaning,

About us

OWNER OPERATED. NO SUBS. COST IS DETERMINED BY THE JOB. NO TRAVEL CHARGES.

Business highlights

27 years of trusted experience

Services we offer

UPHOLSTERY & CARPET CLEANING, CAR INTERIORS & SCOTCH GUARD.

Services we don't offer

HARDWOOD.


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.042 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
0%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 42 reviews

valeria B.
06/2014
5.0
carpet cleaners
  + -1 more
It went well. He was very polite, neat, did the work real fast, and pleasant. We ordered it in March and they came out right away. They were excellent. He was on time. He is good.
Description of Work: I used The Carpet Link for carpet cleaning service. They cleaned a big 4 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Carolyn M.
04/2014
5.0
carpet cleaners
  + -1 more
Joel (the owner) returned my initial call promptly. After describing the house for him, he gave me an estimated cost. When I agree, we arranged an appointment for him to come between 10-12 am on April 14. He was here shortly after 10 am and got right to work. He moved some of the furniture that I had been unable to lift and was finished in about 2 hours. He is personable and pleasant to deal with. When he finished, my carpets looked fantastic. I would definitely use him again and recommend him to friends.
Description of Work: Cleaned all the carpets in the house (living, dining, 5 bedrooms, hallway and stairs).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Karolyn C.
03/2014
5.0
carpet cleaners
  + -1 more
They were very thorough, and very good. I would like to have them out again.
Description of Work: It was a Big Deal for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Deidre C.
11/2013
5.0
carpet cleaners
  + -1 more
It was a simple and pleasant process working with Joel. I sent a message to the provider through Angie's list messaging. He contacted me promptly and provided a quote (as I had an additional space that would add on to the advertised deal on Angie's list). We were able to schedule the service for a date/time that was convenient for us. Joel called the day before to confirm and showed up on time as scheduled. Joel was very accommodating in the order in which he cleaned the rooms, which allowed my husband the opportunity to finish up a project (he works at home) before having his office cleaned. Overall, Joel was very professional and courteous. I appreciated that what was quoted, was actually what was charged. We were very pleased with the quality of the work. The carpets dried in the time that we had hoped and we could see a noticeable difference in the brightness of the carpets and he was able to remove most of the stains. It was nice having freshly deodorized carpets to come home to that day. We would definitely hire this company again.
Description of Work: Cleaned 5 rooms of carpet, a hallway, and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Karen P.
11/2013
5.0
carpet cleaners
  + -1 more
Nice guy. Arrived on time. I probably had a little extra square footage than the deal covered, but he cleaned every bit of carpet in my house and got out stains that my floor installers left in the carpet. It took a day to completely dry, but whole house smelled clean and fresh and carpet looked great!
Description of Work: Got deal for cleaning and deodorizing carpet for 4 rooms plus stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Audrey B.
11/2013
5.0
carpet cleaners
  + -1 more
Joel did a fantastic job cleaning my carpeting. I have never had such good results from anyone, bar none! He removed pet stains, beet stain, and all odor. Now the entire carpet (installed over 10 years ago) looks near new. Did I mention it is a light grey color? Over the years I have tried 5-6 different vendors, and none came even close to the quality of this man's work. He arrived on time, and went right to work, completing the job in about 1-1/2 hours. He should definitely receive the Provider of the Month award - five star company. So if you need your carpets cleaned, call Joel at Carpet Link, 770-289-4112. Your carpeting will thank you!
Description of Work: Carpet cleaning 3 large rooms, stairway, hall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Frankielynn G.
11/2013
5.0
carpet cleaners
  + -1 more
Joe Arrived on time. He checked the carpet in each room and promptly started working. I am very pleased with the results of his work. When he finished my first thought was Wow, he performed a miracle! The carpet in a couple of the rooms had dark stains and I had no clue what the stains were. The stains are gone and my carpet is soft and clean. Joe is professional and friendly and gave me advice on how to clean my carpet until his next visit. Will definitely recommend him to friends and family.
Description of Work: Cleaned carpet in 3 bedrooms, hallway and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Julie E.
10/2013
5.0
carpet cleaners
  + -1 more
He was very pleasant and courteous. Joel worked very hard while being adaptable with letting us go about our business. The carpets came out good. They are 20 years old, and I did not expect a miracle. There were some old ground in stains that he could not remove, but I doubt anyone could have. Overall the carpets looked much cleaner.
Description of Work: He cleaned the carpets in all the house.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Hermes G.
09/2013
5.0
carpet cleaners
  + -1 more
Great service, great customer service, on time, did the Job on time. A+++
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Laura M.
09/2013
5.0
carpet cleaners
  + -1 more
I have used this company for several years now to clean my rental property and my own home. Joel, the owner, is very nice, professional, punctual and trustworthy. He does a good job for a very affordable price. He is easy to communicate with and very willing to help out in difficult situations. He treats his customers well and rewards loyalty!
Description of Work: Cleaned carpet in my rental home.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Lynn S.
09/2013
5.0
carpet cleaners
  + -1 more
I purchased the carpet cleaning through a big deal offer several months ago and because of the "parade" of workers coming in and out of our newly purchased home it took a while to get the carpet cleaning scheduled. By the time I did, the carpets where a total mess!!! Joel was awesome.... he scheduled and rescheduled with me as needed and when he did the job today I was totally impressed. All the footprints, stains, etc....GONE! Everything looks great, smells great and Joel was super nice to work with. I will definitely have them clean my carpets again whenever needed!
Description of Work: Cleaned carpet in 4 bedrooms, hall, bathroom, stairs and 3 area rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Candise D.
08/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Joel has been cleaning my carpets and rugs for 9 yrs. I have him come out twice a year. He has always been prompt, performed a wonderful job, left things clean where his machine has been and always charged a good and fair price. He is professional, courteous and just an all around good guy! Would recommend him to anyone!
Description of Work: Cleaned carpet and two rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mark H.
08/2013
5.0
carpet cleaners
  + -1 more
Provider called to setup up a date that was best for me, was here on time, was very professional, and very courteous. He did a great job on my 15 year old carpet. My wife and I are very pleased. Will use him again
Description of Work: Steam cleaned 4 rooms, and a stairway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Adam F.
08/2013
5.0
carpet cleaners
  + -1 more
It was an Angie's List Big Deal that I purchased. It was good. There were no extra charges.
Description of Work: We used The Carpet Link for carpet cleaning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

virginia S.
07/2013
5.0
carpet cleaners
  + -1 more
He was very friendly, and worked around a power outage. (He grabbed some lunch and waited for the power to come back so he could finish the job that day.) I thought the price was very fair and was pleased that he did not try to "sell me up" on anything once he arrived. We have a dog who has marked the carpet and some of those were so severe that they did not come completely out, but they were a lot better! Good job.
Description of Work: He cleaned the large family room, stairs, guest room, living room, hallway, master bedroom, large bedroom, and another bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

valeria B.
06/2013
5.0
carpet cleaners
  + -1 more
The carpets look clean and smell clean. He did a wonderful job, with economy of speed. I plan on calling Joel back to clean several more rooms. Very pleasant and professional young man. Great job!
Description of Work: Cleaned several rooms of very dirty carpet {kids and a dog}.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Jennifer B.
06/2013
5.0
carpet cleaners
  + -1 more
Wonderful! What a great job he does on carpets - he got out some stains that prior cleanings couldn't do a thing about. I feel like I can get a few more years out of my carpets now that I've discovered The Carpet Link where before I really thought I was going to be forced to replace them. Thanx so much!
Description of Work: Cleaned carpets on the main floor plus stairs, hallway and one upstairs bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Mary N.
06/2013
5.0
carpet cleaners
  + -1 more
Everything was great. Joel called when he was on his way and arrived when he said he would. My carpets had not been cleaned in a while and now they look great! I will definitely use him again.
Description of Work: Cleaned carpet in basement, bedrooms, and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

LORNA D.
04/2013
5.0
carpet cleaners
  + -1 more
I used them a month or two ago. The individual was very professional and personable. He provided the services as advertised. He took care to clean up afterwards. The experience was very pleasing. The price was reasonable. I will use their services again.
Description of Work: I used the Carpet Link for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Theresia W.
03/2013
5.0
carpet cleaners
  + -1 more
Great guy and personaility - customer service friendly. Very prompt and professional - carpet looks great. My only regret is I am new to the area and at this time I do not have a referral to pass his way. I was contemplating removing the carpet upstairs for hardwood floors but his work speaks volumes as to why it is safe to keep the carpet. I will be using him again.
Description of Work: Carpet cleaning service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Melissa I.
03/2013
5.0
carpet cleaners
  + -1 more
Fantastic! I couldn't be happier with the service. Joel arrived on time & was friendly and professional. My carpet looks and smells like new again (and I have two dogs). There was no upsell, add-ons or surprises. What he quoted me on the phone is exactly what I paid. Very happy & will definitely call him again in the future.
Description of Work: Cleaned carpet in three rooms, hallway and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Lissa P.
03/2013
5.0
carpet cleaners
  + -1 more
Joe arrived on time, was very friendly and professional. Did an excellent job--better than any service that we've hired so far. And we have pets... the carpet is so clean and fresh now. I like how he didn't try to sell me additional services. I plan to use him again.
Description of Work: He cleaned the carpet in 3 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Jennifer A.
02/2013
5.0
carpet cleaners
  + -1 more
Wonderful experience. We are thrilled with the work Carpet Link performed. Joel showed up on time with a big smile and ready to go to work. He has pride in his work and it shows. After two weeks our carpet looks the same it did as the day we had them cleaned. Even with two large Goldendoodles living in the house. The price did not change from the quote that was given on the phone. I have paid much more in the past and did not get this superb cleaning. Love the fact we finally found Joel Link to keep our carpets beautiful!
Description of Work: Carpet Link is the best carpet cleaning service we have hired.He did not try to sell "extra add ons" like so many do. We had four rooms and stairs cleaned it has been two weeks and they look just like they did when Joel completed his job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Kathleen C.
02/2013
5.0
carpet cleaners
  + -1 more
very courteous and professional worker, on time and hard worker
Description of Work: carpet shampoo - basement and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

RHONDA F.
11/2012
5.0
carpet cleaners
  + -1 more
I have been using The Carpet Link for the past 5 years and would not call anyone else. Joel is excellent at his job and always on time. He goes above and beyond the expected when cleaning carpets. Give him a call, you will not be disappointed.
Description of Work: Whole house carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225
    • 1(current)
    • 2

Contact information

1255 Waterwood Dr., Loganville, GA 30052

www.thecarpetlink.net

Service hours

Sunday:
Closed
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 AM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning,
Auto Detailing

FAQ

THE CARPET LINK is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 8:00 AM - 8:00 AM

THE CARPET LINK accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, THE CARPET LINK does not offer free project estimates.
No, THE CARPET LINK does not offer eco-friendly accreditations.
No, THE CARPET LINK does not offer a senior discount.
No, THE CARPET LINK does not offer emergency services.
No, THE CARPET LINK does not offer warranties.
THE CARPET LINK offers the following services: UPHOLSTERY & CARPET CLEANING, CAR INTERIORS & SCOTCH GUARD.
HARDWOOD.

Contact information

1255 Waterwood Dr., Loganville, GA 30052

www.thecarpetlink.net

Service hours

Sunday:
Closed
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 AM