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RemoteTechRx

Computer Repair, Home Automation, Computer Training

About us

RemoteTechRx (404-594-4851) is a premier Veteran-Owned technology services provider, offering both on-site, or remote technology services for both Residential Clients and Business within the ATLANTA METRO AREA. Our commitment to excellence and customer satisfaction sets us apart in the industry. We believe strongly that face to face support is very important. We understand urgency and distance may not be convenient for a face to face appointment, so we also offer full service Remote Capabilities as well. Please give us a call at (404) 594-4851. Services Offered: **Computer Tune-Up for computers that have slowed over time. **Malware, Spyware and Virus Cleanup and Prevention. **Networking Configurations - Network diagnostics for EVERYTHING Networked **Home Automation Consultations **Software and Device Training **Remote Monitoring and Management Through RemoteTechRx TotalCare **...and everything else. Free Quotes: We understand the importance of transparency when it comes to pricing. That's why we provide free, no-obligation quotes for all our services. You can trust that there are no hidden fees or surprises with RemoteTechRx. RemoteTechRx will not charge you until the work is completed and you are completely satisfied.

Business highlights

Veteran Owned & Operated
Family Owned & Operated
Emergency Services Offered

Services we offer

RemoteTechRx is your one-stop destination for all your technology needs, including cutting-edge home automation solutions that bring convenience and efficiency to your daily life. **Specialties and Services:** 1. **Tech Support:** Our expert technicians are available 24/7 to provide top-notch technical support for all your devices, ensuring they run smoothly and efficiently. 2. **Network Security:** We prioritize your online safety by implementing advanced security measures to protect your data from cyber threats. 3. **Device Optimization:** We fine-tune your computers, smartphones, and tablets to maximize their performance and extend their lifespan, so you can enjoy seamless digital experiences. 4. **Cloud Solutions:** Harness the power of the cloud with our comprehensive services, from data storage to collaboration tools, allowing you to access your data from anywhere, at any time. 5. **Software Solutions:** Our team helps you choose, install, and maintain software applications that boost productivity and efficiency. 6. **Home Automation:** Elevate your living experience with our home automation services. Home automation refers to the integration of smart devices and systems within your home to provide convenience, energy savings, and security. Here's how we can transform your home: - **Smart Lighting:** Control your lighting remotely, set schedules, and create the perfect ambiance for any occasion while conserving energy. - **Smart Thermostats:** Optimize your heating and cooling systems for energy efficiency. Adjust temperatures from your smartphone and save on utility bills. - **Voice Control:** Enjoy the convenience of controlling your smart devices through voice commands with compatibility with popular voice assistants like Amazon Alexa and Google Assistant.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
PayPal
Venmo
Zelle

Photos of past projects

Reviews

5.011 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-11 of 11 reviews

H.O.P.E Clinical Research & Wellness
05/2024
5.0
Google Review
One of the Best thing I have done for my business was hire Jared as my IT Guy. I can depend on him whenever a need arises. He has made his self available to my entire staff in the event of any IT crisis. I recommend his services. You will not be disappointed!
Rating CategoryRating out of 5
Yes, I recommend this pro

Nicole Love
05/2024
5.0
Google Review
Jared is the best! He has made sure that all the equipment in our office runs smoothly. He always makes himself available to resolve issues big and small. I absolutely recommend his services.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jo Ann Bowdoin-Aynsley
05/2024
5.0
Google Review
Jared is such a wonderful man. He's very knowledgeable and stands behind his work. Even if there is a complicated issue he will work to find the problem and resolve it. He is trustworthy with a great work ethic. His charges are reasonable and he is very communicative, always letting you know what he has done and staying in touch if delayed. High praise! You won't be sorry when you select him to solve your computer problems.
Rating CategoryRating out of 5
Yes, I recommend this pro

Inky Cam
05/2024
5.0
Google Review
Excellent customer service and accuracy. Very helpful and knowledgeable.
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert Carney
05/2024
5.0
Google Review
Best IT guy I have found! Jared has helped me so much with all my electronic needs since I discovered him! I run a professional photo lab and he is now indispensible! Great guy as well!
Rating CategoryRating out of 5
Yes, I recommend this pro

Joseph L.
01/2024
5.0
computer repair
  + -1 more
great!!! I was very pleased
Description of Work: Gave phone advice for a quick fix.
Rating CategoryRating out of 5
Yes, I recommend this pro

Geraldine E.
09/2023
5.0
computer repair
  + -1 more
I called RemoteTech and asked to setup my new printer. Jared showed up the same day a d had the printer setup and on my network in under an hour. Would call again.
Description of Work: New Printer Setup
Rating CategoryRating out of 5
Yes, I recommend this pro

Greg B.
09/2023
5.0
computer repair
  + -1 more
Had a virus & Jared responded quickly to get rid of it & advised on the best way to help prevent it from happening again. Highly recommend.
Description of Work: computer Optimization
Rating CategoryRating out of 5
Yes, I recommend this pro

Tony S.
09/2023
5.0
computer repair
  + -1 more
I reached out to RemoteTechRx on behalf of my business computer issues. My laptop would only boot up to an error screen and I was worried I had lost my company data. RemoteTechRx was able to use some really cool tools to boot my computer in a repair mode. The technician was able to rebuild something that controlled how my computer boots and the next thing I knew; Windows came back and my company's data was still intact. I was so relieved. The tech then took the time to explain "cloud storage" that I was already paying for, and walked me through setting up a backup job. This was huge! As if that wasn't enough, remote tech offered me a service where they remotely monitor my computer making sure my virus program and general system performance is running correctly for a low monthly cost. That was a no brainer! Highly recommended.
Description of Work: Computer setup and networking fix’s
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from RemoteTechRx
Thanks, Mr. [Member Name Removed]. Please reach out anytime.

William B.
09/2023
5.0
computer repair
  + -1 more
It went very well. The tech was very knowledgeable and kept me inform of what he was doing to resolve the issue.
Description of Work: VIrus and Boot Cleanup on HP Desktop

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brandy C.
09/2023
5.0
computer repair
  + -1 more
It went great! Jared had my computer running . And only took about 30 minutes
Description of Work: computer performance
Rating CategoryRating out of 5
Yes, I recommend this pro

    Contact information

    3601 Haynes Ridge Rd., Loganville, GA 30052

    https://rt-rx.com

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM

    Licensing

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Home Automation,
    Computer Training

    FAQ

    RemoteTechRx is currently rated 5 overall out of 5.

    Sunday: 12:00 AM - 12:00 AM

    Monday: 12:00 AM - 12:00 AM

    Tuesday: 12:00 AM - 12:00 AM

    Wednesday: 12:00 AM - 12:00 AM

    Thursday: 12:00 AM - 12:00 AM

    Friday: 12:00 AM - 12:00 AM

    Saturday: 12:00 AM - 12:00 AM

    RemoteTechRx accepts the following forms of payment: Check,PayPal,Venmo,Zelle
    Yes, RemoteTechRx offers free project estimates.
    No, RemoteTechRx does not offer eco-friendly accreditations.
    No, RemoteTechRx does not offer a senior discount.
    Yes, RemoteTechRx offers emergency services.
    Yes, RemoteTechRx offers warranties.
    RemoteTechRx offers the following services: RemoteTechRx is your one-stop destination for all your technology needs, including cutting-edge home automation solutions that bring convenience and efficiency to your daily life. **Specialties and Services:** 1. **Tech Support:** Our expert technicians are available 24/7 to provide top-notch technical support for all your devices, ensuring they run smoothly and efficiently. 2. **Network Security:** We prioritize your online safety by implementing advanced security measures to protect your data from cyber threats. 3. **Device Optimization:** We fine-tune your computers, smartphones, and tablets to maximize their performance and extend their lifespan, so you can enjoy seamless digital experiences. 4. **Cloud Solutions:** Harness the power of the cloud with our comprehensive services, from data storage to collaboration tools, allowing you to access your data from anywhere, at any time. 5. **Software Solutions:** Our team helps you choose, install, and maintain software applications that boost productivity and efficiency. 6. **Home Automation:** Elevate your living experience with our home automation services. Home automation refers to the integration of smart devices and systems within your home to provide convenience, energy savings, and security. Here's how we can transform your home: - **Smart Lighting:** Control your lighting remotely, set schedules, and create the perfect ambiance for any occasion while conserving energy. - **Smart Thermostats:** Optimize your heating and cooling systems for energy efficiency. Adjust temperatures from your smartphone and save on utility bills. - **Voice Control:** Enjoy the convenience of controlling your smart devices through voice commands with compatibility with popular voice assistants like Amazon Alexa and Google Assistant.

    Contact information

    3601 Haynes Ridge Rd., Loganville, GA 30052

    https://rt-rx.com

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM