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Personal Computer Shop

Computer Repair, Computer Sales

About us

Personal Computer Shop provides professional computer services to Loganville, GA and the surrounding areas. Our trained technicians are skilled in handling all types of computer issues and are available Monday through Friday to help with your technical problems.

Business highlights

24 years of trusted experience

Services we offer

Computer repair including virus detection and removal, networking, consulting & upgrades.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.912 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
8%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-12 of 12 reviews

Karl B.
03/2016
4.0
computer repair
  + -1 more
unknown
Description of Work: Did a great job explaining wireless interference and networking. However charged a lot extra for basic wiring work that took long time to complete. The consulting covered very little. Beware of extra charges for any real work beyond consult.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$200

Response from Personal Computer Shop
What is failed to mention $69 for a Home Network Assessment and Consultation was purchased using store front ads on Angie's list website. This Service is for 1 hour only, Second fail to mention the 3 additional hours spent wiring his home and setting up routers, diagnostics on signal strength because of SERIOUS interference of other electrical disturbances blocking the signal in locations of his home. 1st hour was for $69 because that's what you purchased, I was suppose to charge you $69/hr I cut you a deal with just $75 total for the extra time spent. $69+$75= $144. If you were to hire anyone else I guarantee it would have cost you over $200.. On top of all that you or your wife cover up the directional antenna with a picture frame to conceal the antenna and router after I done all that work. Last thing you asked after I was finished if there were any additional charges.... I said yes and you paid... If there was a problem why didn't you say something while I was standing there in front of you.

Barbara C.
02/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: Fixed computer for low price. Very honest guy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Janet V.
09/2015
5.0
computer repair
  + -1 more
Fantastic job at a great price. Was very professional, informative and efficient. Repair was completed on time and at the estimated cost. Would definitely recommend!
Description of Work: repaired a laptop and a desktop both that had windows upgrade issues. Both computers were unusable due to continuously resetting and crashing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Scott S.
01/2015
5.0
computer repair
  + -1 more
I will be using PCS for all my computer needs. In this day and age it is hard to find an honest, knowledgeable, IT company that will do a good job at a good price. I would recommend Eric for any IT services you need.
Description of Work: Eric has worked on my laptop on a few different occasions. He does a great job and is very honest with his estimates and prices. He has replaced my AC jack on two occasions, and when my internal wireless card went out he could have charged me $150 for a new one. Instead he sold me an external USB device for $20 that does the same thing. Eric has also ordered me two power cords for the laptop. When one became damaged after a short time, he took care of getting a refund and replacement at no extra cost to me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Jim M.
12/2014
5.0
computer repair
  + -1 more
The service was excellent! I was very pleased at the outstanding job they did. I would highly recommend them.
Description of Work: I purchased a Big Deal for 1 hour of on-site computer repair time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Bill W.
10/2014
5.0
computer repair
  + -1 more
Personal Computer Shop was prompt and very professional. He corrected our internet troubles with no trouble. I would certainly recommend him and will use him again!
Description of Work: Corrected our internet problems

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Dennis M.
04/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: My computer had a virus. Eric said it was the worst he had ever seen, yet he only charged me $50.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Carolyn M.
01/2014
5.0
computer repair
  + -1 more
Eric did a wonderful job. I will recommend him to all my friends and family.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eugene W.
09/2013
5.0
computer repair
  + -1 more
Laptop was working on Monday. Went to use it on Wednesday, and it would not work. Called Eric after getting recommendation from Angie's list. Took lap top over that morning, and Eric tested and diagnosed the problem. He gave ma an estimate of the repair cost. He called me on Saturday evening and sasiid that the laptop was ready. I picked it up on Sunday morning. The cost was what he had estimated. I was using the laptop on Sunday afternoon. It worked just fine.
Description of Work: Replaced dead motherboard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Cathy S.
07/2013
5.0
computer repair
  + -1 more
I would definitely recommend them to to anyone in the area, and will definitely use them again.
Description of Work: They added more memory to a laptop computer, they reinstalled a program, and corrected problems to a wireless connection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Jennifer F.
05/2013
5.0
computer repair
  + -1 more
I called personal computer shop and informed Eric of my situation. I dropped it off to him that day and it was ready the next day for pick up.
Description of Work: My computer needed the power adapter fixed and virus removed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Kay P.
09/2011
5.0
computer repair
  + -1 more
I was unable to get online with my desktop or laptop. I first called Geek Squad (because they were the only ones I had previously used) The first appointment they had available was 6 days from when I called and their service fee was $130 minimum. I needed access sooner, so I checked the local yellow pages and found Eric. He was at my house in less than 2 hours, got everything working and charged a service fee of $35. I would highly recommend his service.
Description of Work: My computer router wasn't working and I was not able to get online. Eric got everything corrected and I was finally back online.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

    Contact information

    451 Bay Creek Rd, Loganville, GA 30052

    www.ericspcshop.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    8:00 AM - 3:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Sales

    FAQ

    Personal Computer Shop is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 7:00 PM

    Tuesday: 8:00 AM - 7:00 PM

    Wednesday: 8:00 AM - 7:00 PM

    Thursday: 8:00 AM - 7:00 PM

    Friday: 8:00 AM - 7:00 PM

    Saturday: 8:00 AM - 3:00 PM

    Personal Computer Shop accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, Personal Computer Shop offers free project estimates.
    No, Personal Computer Shop does not offer eco-friendly accreditations.
    No, Personal Computer Shop does not offer a senior discount.
    No, Personal Computer Shop does not offer emergency services.
    Yes, Personal Computer Shop offers warranties.
    Personal Computer Shop offers the following services: Computer repair including virus detection and removal, networking, consulting & upgrades.

    Contact information

    451 Bay Creek Rd, Loganville, GA 30052

    www.ericspcshop.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    8:00 AM - 3:00 PM