Mr. V Appliance Repair, LLC

Mr. V. was very responsive, professional and showed up on time. Fixed it in short order and has been working great. Failed to get back concerning replacement of the rubber striping which is torn. This may not be something they can help with.. Otherwise, very satisfied with the service!

After Sears came out and refused to work on the fridge because they couldn't find the serial number (it was not where they expected it to be - we found it later) we called Mr. V. Very punctual, very knowledgeable, worked late to finish up the problem.

top notch he was punctual, professional and very personable. showed me before hand what the part was to be replaced.

It was a challenging job. Took several trips to get to the root cause. They continued being responsive and were persistent until the washer no longer leaked. They also kept to the initial quote so I was not charged for additional trips.

Never ordered part until I called a month later. Got dirt all over white carpet. No help. Owner said the service rep. used a drop cloth. Evidently....that didn't help !!!

The tech diagnosed the problem quickly and had the part on hand to complete the repair. The service was performed quickly and was very fairly priced.

Told us it would be expensive to repair....best to buy a new dryer.

I would give him "A"s across the board.

Their work was professional and expeditious.

This is the second time Mr. V has repaired an item for us. His ratings are all excellent because of his performance in each area. We will certainly use his services in the future and we highly recommend him for any work needed in his services area.

Service was prompt,performed as scheduled,very professional

They came, collected $200.00 and I have not seen them since! Six weeks have gone by !

Repairman (Oleg) called before coming, came exactly when he said he would. He quickly diagnosed the problem and performed the repair--which turned out to be very complicated, and took over an hour. He was extremely professional, and explained everything as he was doing it. I wish there were more repairmen as competent and professional as Oleg! He emailed an additional receipt immediately, which he had promised to do. In addition to the repair, he offered to vacuum out the coils under the refrigerator, at an additional (reasonable) cost. This had not been done in 10+ years, so was most appreciated. We were extremely pleased with the service and would definitely recommend them. He honored the 10% Angie's List discount in determining the bill.

Great, very professional and knowledgeable

Wonderfully! Can't find a thing wrong. Even the price was fair.

Very well. The tech came in and found the problem quickly. Repaired and made sure the lines were cleaned. Punctual/professional/ and very quick turn around from my original call. Def would call them for other things if needed.

Before we left for our flight, we relocated the food in the refrigerator an extra smaller refrigerator and to our neighbor's freezer. Made a repair appointment for a couple of days later with a friend to be at our house when the repair person showed up. Did not expect a $400 bill, since the part he replaced cost only a few dollars. Service person's invoice stated that he had to clean the some kind of device in the rear of the refrigerator. Since I was not there during his repair, I had no choice in knowing if that "cleaning" was really necessary, which brought my bill to $397. To me, it was an expensive repair job since the replaced part was very cheap and the job can be done for less than an hour. I believe he did not make the repair charge more than $400 towards lowering my emotional response on this high repair charge.

The problem was fixed temporarily; and then my dryer stopped heating. The technician came back out the second time fussed that I needed to have the vent cleaned. Just seemed like all that was ever needed was a vent cleaning and the the parts replacement.

Everything went very well. Service was completed very quickly.

Tech was great. Very knowledgeable and courteous. Part wasn't on truck so it took additional day for repairs to be completed. I have not had an appliance repair in a long time so not sure what things cost. Bill was about $235 including diagnosis, parts, labor and 10% discount. Fair I guess all things considered. I would recommend.

The technician was on time. He replaced the computer in my refrigerator and defrosted ice build up to repair.

Efficient. Explanation provided with service.

Great. Quick response and service. Fair pricing.

Excellent service Vadim, service Rep was professional and conscious, he cleaned everything around and inside the unit. First rate, thanks.

I explained to tech that they send the issues the refrigerator was having. The refrigerator did not cool anymore. It was unable to reach the temperature necessary to keep food fresh. Ice would accumulate at the center of The refrigerator. The fridge would occasionally leak. I was as thorough as I possibly could in explaining the issues it was having. The technician told me that replacing the fan that was located on the upper part of the fridge would fix the issues. The tech recommended that same day, that we should have it cleaned to prevent further issues from happening. He took a Shop-Vac and vacuum the backside of the fridge. He took less than 5 minutes and charged over $100 dollars for the service ( I could of easily done that). The day the tech was supposed to come to repair the fridge he told us he "forgot" to mention that he had to reprogram the the computer of the appliance. So another charge was added. After the repair was done my refrigerator was up and running again.... for 3 days. Afterwards the same issue started to reoccur once again. I called the office. The secretary told me that they will send someone out. She noted, however that if the issue was not the fan that they replaced that it would be an additional $60 to have someone come out and tell me what else is wrong with my refrigerator. I felt that I was being taken advantage and it simply wasn't fair that i should be charge again for something that should have been fixed.The secretary told me "hey i don't deal with pricing talk to my boss about it". She gave me the owners number so i could talk to him about the issues i was having. To explain how it wasn't their problem he use this analogy. If you take your car to a mechanic for a brake change and there was something wrong with my engine, it's not the obligation of the mechanic to revise the engine. Because the only service that's being paid for is the brake change. I would like to use his analogy and state that I took my car (fridge) to mr. V appliance repair because it was not running. I paid a an excessive amount of money to have it "fixed'. I drove off the shop with it working only to have it break down on me in the middle of the road. I do know much about how fridges or cars function.Which is primarily why i hired these guys. Because they are the ones who were suppose to have the expertise to be able to fix the issue(s). They were suppose to be thorough examining my broken appliance.I feel they should of been honest with pricing. Because there were surprise cost which i was not made aware of before hand. They were very quick in taking my money, but weren't too keen on taking responsibility for their work. I spend $650 to have it "fixed". I took the word of their technician who assured me the fan was the root of all the issues. Yet I'm still left with a broken refrigerator that has the same exact problem that i paid Mr. V appliance repair "fix". This company simply screwed me. I will NEVER hire this company again.