The workers did a good job, but Marshall only came to the site to collect money. What was supposed to be a 6-month job turned into a 2.5-year job. He doesn't return calls or texts. Not pleased with the service but pleased with the job. Buyer Beware.
Description of Work: Remodel unfinished basement.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$48,000
Lee H.
02/2014
1.0
basement remodeling
+ -1 more
Started off well enough, then when some work was done he said he needed some money. Since he had worked for me before and I was so very pleased with the results, I paid the entire amount for the job. Then nothing happened. I paid the first of October. I asked several times if it would be done before the end of November and was assured it would be. Now at the end of February it is still not completed. He always has an excuse and it takes forever to get someone here. I even put down the tile in the laundry area, grouted the tile and painted it myself.
Description of Work: Was supposed to put in a master bath in my basement and finish a laundry room
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$6,300
Raymond M.
04/2013
1.0
basement remodeling
+ -1 more
Are you kidding me! Is an F the worst I can give? After two conversations with Marshall on the phone, he had sold me the dream. I was already into starting my basement finished and asked him to come out and price the custom bar portion. After finally getting an appt for him and rescheduling my electrical, plumbing, and hvac around him... he called 10 min after he was supposed to be here. He let me know that he would be 20 min late and I was fine with that. After an hour, I called him to see if he was ok. He said he had to stop and see another upset customer and explain to them why he was right and they were wrong again??? That was the second such story I heard from him and should have taken heed at that point. He finally showed up over an hour late and came to the door. I answered the door, shook his hand, took his business card and asked him if we could walk around the side of the house to get to the basement. I turned around to get my shoes on and when I looked back he was driving away in his truck??? I thought I heard him mumble somehting after I turned, but didnt pay any attention. I tried to call him several times but he will not answer his office or cell phone. I take that back, he did answer once, long enough to tell me to go to h*** and hung up???? At this point, I am at an absolute loss? Did someone forget their medicine? What just happened? I left him numerous voice mail asking what happened, but no return call. He sent me a text and said that since I didnt invite him into the house, he wasnt going to work for me????? I explained that I dont use the basement stairs since construction started because of the mess... I go around the house. Forgive me for getting straight to the point when you finally showed up. If you were on time, perhpas we could have had time for tea and krumpets! I was home alone with my daughter and she was finishing up dinner when he arrived. I find it easier to discuss a job, when you are standing in front of the site. After looking around for Mr Maynard's reputation and his company's I could not find a single positive experience (Angies List, Kudzu, or BBB). I wonder why... consumer be WARNED!!!!
Description of Work: Custom Bar estimate... never made it into house
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Service Categories
Basement Remodeling,
Kitchen and Bath Remodeling,
Siding
FAQ
MHI Residential Contractors is currently rated 1 overall out of 5.
No, MHI Residential Contractors does not offer free project estimates.
No, MHI Residential Contractors does not offer eco-friendly accreditations.
No, MHI Residential Contractors does not offer a senior discount.
No, MHI Residential Contractors does not offer emergency services.
No, MHI Residential Contractors does not offer warranties.
MHI Residential Contractors offers the following services: Siding replacement, cabinet, porch, decks & additions.