Keep Smiling Plumbing & Electric

Quick, explained what he was doing and gave some preventive steps.

Electrician David Fuentes did an excellent job. Professional, courteous, great customer service and explained the process and asked if I had any questions. Will definitely use their service again!

Very attentive knowledgeable and thorough, did his best to fix all the issues without overcharging. Friendly too!

Isaac and Armando did a great job. Everything from scheduling, to dispatch, to repair was handled professionally and promptly.

Our technician was great. What we thought was just a minor thing turned into a backstabbed outlet.

Joshua, did a great job, and he was on time. he was professional. I do have a complaint. Joshua, had to cut a hole in the wall. I asked him if he was going to repair it and he stated they do not do patch work. If that is the case, they should hire a patch guy, that can repair and paint. Now I need to pay some one else, after paying 2,719.51 for 4 light install in the celling.

I received a call for scheduling first thing this morning. They were able to send a plumber out same day, afternoon. Demetric was prompt, courteous (wore shoe covers) and quickly repaired my shower faucet. The repair cost was reasonable and all done same day. Will use company again.

I needed someone to install a 240 volt going to my garage from the electrical panel for EV charging. Robert came out who was very nice and seemed to answer my questions. After seemingly pressuring me to do the work, I agreed and he installed about 40 feet of wiring to my garage that cost an astronomical $1,200. Once his job was completed, he directed me to write a review on Google (which I am going to edit), he was paid. After I did some reviews, I saw the 15-50 240v receptacle he installed was a Leviton (the cheapest in the industry) and is prone to arcing and fires and not recommended for EV charging. I then contacted his company again asking a question which I received no response to after they received my $1,200. In short, I would not hire Keep Smiling Plumbing & Electric again due to their outrageous pricing (wish I would have received more quotes) and their No Response to my messages after they received my money. Do yourself a favor and get multiple quotes.

I guess these are the smiling plumbers because they make sure they get paid. I needed a temporary fix to just stop the drain valve from dripping because I was laid off 3 weeks ago. Water heater is almost 20 years old so I expected the “you should replace not fix it” pitch. He wasn’t wrong but I explained I need a temporary fix because I had tenants coming today and I can’t afford to replace until I get a new job and also got quote for replacement. Guy said we can’t warranty repair because depressurizing tank to do the repair and repressurizing it is enough to make the it fail today or tomorrow and you just don’t know. I accepted and he has me blind sign the warranty waiver and proceeds with replacing the drain valve. What I got for $380 was a drain valve that stopped dripping, sinks/tubs full of sediment that wasn’t rinsed, a leaking water supply line to the water heater, and so much sediment in the Hot (expected) and Cold (unexpected) water lines that it clogged faucets. I called and texted technician and was told in simple terms I quote. "Absolutely No Warranty!" I understand no warranty or guarantee on the water heater itself because it's old... if the water tank had failed when it was repressurized I wouldn't be complainging but from where I’m sitting it looks like poor quality workmanship caused other issues during the repair & there' a total lack of customer service to even care about it. Guess who I'm not calling for the new tankless system when I get a job.

The were great and 5 star says it all.

Called first thing this morning and was informed that someone would be out to our office between 12 and 4. Informed them how important it was as we are a business and have surgery in the morning so people can't come after today. I was informed we would need to pay upfront when they got here as well as pay a $39 dispatcher fee for them to call and let me know when they are on the way. Here is it @ almost 3:30 and still no call. I call them and have to wait on a response from the dispatcher whom now states they won't be able to have someone come out before 5. A phone call would have been nice considering I have been waiting here all day and now have to attempt to come up with someone else for our patient's in the morning. Overall HIGHLY dissatisfied.

The tech was on time ,up front in what needed to done .Well manner and professional .The price was what was agreed to and the mess was cleaned up.I could not be happier.Thanks to my experience with Keep Smiling Plumbing I will give them a call again. A five star company in my eyes. ⭐️⭐️⭐️⭐️⭐️

This was an outstanding experience and it has certainly changed my view on plumbing services for the home. As a long time homeowner I have used different plumbing services over the years and I was very skeptical about starting this process but I really needed to get this work done. I remember that my godson had used hey service and was really pleased with the quality and performance, so I called him and get the information on keep smiling plumbing, went to Angie’s list to read the reviews and decided to give these guys a chance. I place a call, and after two rings it was answered by Shirley, who had a pleasing voice and was very professional providing me information about the business. Needless to say I was impressed and that was just the beginning of my project. Shirley told me that someone would be out the next day between 9 & 11am to take a look at my issue and give me an estimate. Sure enough, Brian arrived about 10 minutes after 9, assessed the problem and gave me an estimate which was much less than I expected because of my previous experiences and certainly I gave him the go ahead. Brian was efficient, professional, quick and cleaned up the work area. I was very impressed with this company and I HIGHLY recommend. I will use them in the future for all of my plumbing needs.

Awesome! Shirley took my call this morning and was very efficient and professional in getting my contact information as well as scheduling Gary (Plumber) to see us later in the morning. Shirley was also very polite and pleasant! Gary was our plumber today and he did a fantastic job for us. He arrived on time and completed his diagnosis of the issue. He explained his plan for repair of the issue and gave us the amount it would cost, which was very reasonable. He went right to work and finished in a timely manner. It was obvious that he takes pride in his work! We will use Keep Smiling Plumbing again if necessary and hopefully will have Gary as our plumber. Sincerely, Greg B.

OUTSTANDING!! Jonathan showed on time, very polite and went right to work. Eventually his tools were not quite up to the job (the clog was deeper than his snake could reach) so he fixed the other problem (replaced the shutoff valve under a toilet) while waiting for word from the office. Eventually he came back the next day with a longer snake and cleared the drain! Charged me the quoted price, never tried to upsell or overcharge me even though it took much longer than they expected. Totally proffessional and absolutely committed to providing the service you want. I would absolutely hire these guys again!

It was good. Very good. Very good service. Good quality work.

Keep Smiling plumbing was quick and very professional.

The technician is a very active listener. With his professional knowledge, he diagnosed the multiple draining issues: kitchen sink slow drain, kitchen sink back-up when draining washer, and toilet slow drain. The partial blockage was gone when he test-ran the drain. I was not even charged for a trip charge. When I need to replace a water heater, Keep Smiling Plumbing will be in my mind.

They did good in everything, guy knew what he was doing and he came on time he was efficient and I was very happy with the work that he did

I live in an old 70's ranch and the quality of their work will keep me going back for all my plumbing needs. Always on time and professional.

Very professional and very knowledgeable.

Two men appeared. They were in my home for about an hour and removed a seized shower handle and replaced a shower cartridge and handle, and the flapper and valve in my toilet bowl. The toilet bowl fix I have done before, and the only reason I had them do it is because I was most concerned about the leaks in my shower and backyard and I figured I'd have them do that while they were there doing something more important. However, I do not think that the cost of $208 plus a $12 trip charge was warranted for replacing the flapper and valve in the toilet bowl and the shower cartridge. (I also spent $139 in material) Keep Smiling is transparent about the cost of them coming out no matter what service they are providing. I have no problem with that. However, I do not honestly feel that while they were in my home they were not diligent in finding the problem to my leaks. I could have lived with the shower handle problem and I could have fixed the flapper/valve problem myself, my real problem was the leaks in the shower that was coming down to the first floor and the leak out of my spigot in the backyard. Based on what they wrote on my receipt, "Checked out rear spigot for freeze break; house on slab, cutoff to outside spigot under kitchen cabinet, pipes dives back into floor of cabinet. Needs siding removed to access piping rom exterior." From my understanding they do not remove siding. I found that incredulous. So my understanding was that I would have to find someone else to remove the siding or do it myself in order for them to inspect the pipes from the outside. I did tell them I was doing a kitchen remodel and they said that when the cabinet is removed that it be looked at from the inside. But what if the leak was on the outside and all that was needed was to remove the siding! In addition, I later found out that the leak from my shower did not come from the shower door, as they stated on my receipt, but from a busted pipe behind the wall. The contractor working on my home renovation found that. He cut a hole in the bathroom wall from the toilet room side which shares a wall with the shower, and he cut a hole in the ceiling from the first floor to find it. I would not have mind if Keep Smiling had done that as well, but I was not given the option. In conclusion, they are nice and professional when on the job site. However, the price per hour could be better spent.

I had contacted a plumber I had used before and was given a flat rate. I contacted Keep Smiling Plumbing off of Angie's list. They accommodated my schedule, made the repair and saved me over $100 from the quote I had received from my "former" plumbers. Great job. Very professional and clean.

From what other workmen said, and from what we saw, we assumed we'd have to rip up the floor or wall to get at the leak upstairs. The great people from Keep Smiling figured a way to fix it in place without having to tear up anything, much cheaper than the way most people would have repaired it. That was a week ago; it hasn't leaked since! They also did two other small jobs while they were here, all for about what some local ripoff plumbers would have charged just for a service call.

The plumber we used before doesn't service the area we recently moved to. They recommended Keep Smiling Plumbing and assured me that I would be very pleased with the service. They were right! Keep Smiling is awesome. Beverly was knowledgeable and pleasant, and just plain fun to talk with. She got our appointment set up, working around our busy schedules. Adria and Will showed up on time, evaluated everything I asked them to look at, and got my washing machine connections fixed so I can do laundry. They also gave us recommendations and estimates on work we would like to have done later. Professional. Courteous. Knowledgeable. We have found our plumber for life! Highly recommend.