Keep Smiling Plumbing & Electric

Plumbing, Water Heaters, Kitchen and Bath Remodeling,

About us

Keep Smiling Plumbing Electric Heating and Cooling is a family-owned, family-operated, full-service plumbing electric and HVAC business, serving Gwinnett County, Georgia. We are Master Plumbers and members of the Plumbing & Mechanical Association of Georgia. Keep Smiling Plumbing & Electric is there when you need us, ready to take care of any problem that you may have with your plumbing or electrical systems. We also have available a full line of quality replacement products if you want to upgrade or update.

Business highlights

39 years of trusted experience
Veteran Owned & Operated
Emergency Services Offered

Services we offer

- Plumbing - Garbage disposal repair and install - Sewer repair and sewer line services - Toilet repair - Burst pipe repair - Drain repair - Drain cleaning - Piping and repiping - Leak detection and repair - Gas water heater install, repair, maintenance - Electric water heater install, repair, maintenance - Tankless water heater install, repair, maintenance - Gas line repair - Gas leak detection - Gas line installation

Services we don't offer

Septic tank pumping

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8129 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
6%
3
2%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
5.0

Filter reviews by category

Showing 51-129 of 129 reviews

Tammy Z.
06/2012
5.0
plumbing
  + -1 more
They did a great job, they showed up on time. Replaced the faucet and fixed the leak in about thirty minutes. We would definitely use this company again.
Description of Work: Company replaced kitchen faucet in our rental house, then fixed leak in supply line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$142

Dianne F.
06/2012
5.0
plumbing
  + -1 more
I called Keep Smiling Plumbing because the company was highly rated on Angie's List. The A rating is much deserved. From the warm and friendly call taker to the competent and courteous technician, my service experience was exceptional. I am a delighted customer and I highly recommend this company to others.
Description of Work: Repaired leaking pipe in bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$104

John O.
06/2012
5.0
plumbing
  + -1 more
Carl diagnosed and corrected faucet issue in about a minute. Checked pressure valve and found it to be faulty. Replaced valve for fixed price in about 30 minutes.
Description of Work: They checked faucet that was not working and corrected problem. Also replaced defective pressure valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

Andrea B.
05/2012
5.0
plumbing
  + -1 more
Everything went well from prompt arrival to thorough work and tidy clean up.
Description of Work: I'd been having a leak from my hot water heater release pipe outside my house. I call several plumbing companies to discuss what the potential issue could be you can imaging the different senerios and prices I got. I then had someone come take a look at it and tell me exactly what the issue was their cost was way over the top. I call Keep Smiling plumbing and explained what I need done and the first thing they told me was they would run a series of test to be sure that was the issue because their was no need to replace something that wasn't broken. Josh came out and promptly at my schedule appointment time. Ran test and completed the replacement of my PRV and nuke valve on my hot water heater. Thank you for the outstanding service! Hopefully I will never need your service again...but if I do I will be calling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jeff B.
04/2012
5.0
plumbing
  + -1 more
They arrived at the scheduled time and performed the necessary work in an efficient and professional manner. Completion of the project involved two employees working for more than two hours. We hsve used this company for all our plumbing needs for approximately ten years, and wouldn't think of calling anyone else.
Description of Work: Replace washing machine de.rain lines in laundry room wall and in crawl spac

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$525

Kathryn C.
03/2012
5.0
handyman service, water heater repair
  + 0 more
They did a great job and answered my questions even after the service was completed.
Description of Work: They installed a hot water dispenser that I had purchased myself.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$104

Rebecca M.
03/2012
5.0
plumbing, water heater repair
  + 0 more
They were prompt and professional. They explained things well, and did everything they said they would do. We were very pleased with the work.
Description of Work: We needed to replace our water heater. Also, we had a challenging situation, due to a pipe blocking the path of removing the old water heater. They were able to remove the pipe to install the new water heater, then replaced the pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Kathryn L F.
02/2012
5.0
plumbing
  + -1 more
Keep Smiling Plumbing has been our plumber for over 6 years. The best thing about Beverly and Carl is that they educate you over the phone and in one instance told me how to find a plumbing leak on my own. It was easy! They are always on time, do impeccable work and answer the phone!
Description of Work: Most recently, they fixed leaks in 2 old toilets and installed new bathroom faucets. They directed me in finding the best faucets and were kind but firm when telling me they would prefer not to install inexpensive faucets from a big box store. I took their advice.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Tim T.
02/2012
5.0
plumbing
  + -1 more
Excellent repair and prompt service
Description of Work: Great company. They repaired a leaking shower upstairs. Even came back out and repaired a second problem for a reduced price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

john T.
01/2012
5.0
plumbing
  + -1 more
Service tech observed problem and Located actual leaking pipes. They expertly had to cut a hole for access into the garden tub itself and recommended a fix and the cost. They talked me through how to do it myself which I subsequently did.
Description of Work: Diagnosed leak from upstairs bathroom garden tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kathryn C.
11/2011
5.0
plumbing
  + -1 more
Keep Smiling Plumbing Repair Service did an excellent job replacing our existing toilet. We did research the particular model that they recommended to us and had them install it. After the original toilet was removed, it was obvious the quality of that installation was very poor. Even pennys had been used to help level the base. Because of the repairs needed, the new toilet was installed several days later. The repair was an unexpected expense, but well worth it considering the amount of time it took to complete and the end result. We have been very satisfied with the toilet model they suggested. The team were on-time and worked hard to get the job done. I highly recommend Keep Smiling Plumbing.
Description of Work: We had a new toilet installed. Repairs were needed from faulty installation of old toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$625

Beverly W.
11/2011
5.0
plumbing
  + -1 more
Perfect.... from the call to the repair
Description of Work: Had a leak and run on toilet. Came out fast and repaired my problem easily.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Foster B.
09/2011
5.0
plumbing
  + -1 more
I checked on Angieslist map feature for a plumber that was close to our home and not a large plumbing service. I own a small business and believe in supporting small businesses. I found Keep Smiling and saw their review were very good. I called yesterday and they were able to fit us in today. They were extremely professional father and daughter team. They not only did a great job my wife loved the fact they cleaned up everything and explained the problems we had with our old toilets. My wife loves the fact that there is a female Master plumber that she can call and not worry about her safety etc. Overall, an excellent experience and would highly recommend.
Description of Work: They replaced two toilets and transferred a toilet tank from an old toilet to another old toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

GEORGE S.
09/2011
4.0
plumbing
  + -1 more
We have ben members of Angies List for over a year and always demanded reputation, honesty, quality and service before cost. We have used Keep Smiling Plumbing Service in 2007 and was satisfied with their responsiveness and expertise. In this instance we were not disappointed. Although they were not the lowest, they proved their expertise and an honest appraisal of the work required and product recommendations. They provided what we value most, quality work, expert advice, reliability and competitive pricing.
Description of Work: Replaced pre purchased faucet and drain in bathroom and vendor provided drain upstairs bathroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Peter T.
08/2011
5.0
plumbing, water heater repair
  + 0 more
I have had a great experience. It is a family owned business. I wouldn’t have another in the house. The price is right, they come when they say they are going to come. I have never had to have them come back to fix the same issue.
Description of Work: They put in a new water heater for me earlier this year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeff B.
07/2011
5.0
plumbing
  + -1 more
The repairman arrived on at the arranged time and performed the necessary work in a friendly and professional manner. He took the extra time to explain how he diagnosed the problems and what steps were needed for the repairs. We will definitely use them again for all our plumbing needs.
Description of Work: Company repaired an indoor faucet and replaced an outdoor faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

MARY P.
07/2011
5.0
plumbing
  + -1 more
Anytime I need a plumber I call Keep Smiling Plumbing. They are always good. They are professional and polite. I have no reservations calling them back.
Description of Work: Keep Smiling Plumbing took out our toilet and then put it back in when we were having new tile installed in our bathroom.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tim T.
05/2011
5.0
plumbing
  + -1 more
Very satisfied with the job and I would use them again.
Description of Work: Keep smiling repaired a leaking shower upstairs that was causing water to drip down on the downstairs ceiling. It turned out to be a bad shower stem. The repair involved cutting a hole in the wall on the back side of the shower behind the water handle to verify the leak and then repairing a leaking stem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Margaret J.
05/2011
5.0
plumbing, water heater repair
  + 0 more
Keep Smiling installed a new kitchen faucet for me about 3 years ago, when the faucet started leaking they came in and replaced the gasket in about 10 minutes.
Description of Work: Replaced a part on my kitchen faucet.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$116

Laura C.
03/2011
5.0
handyman service, plumbing
  + 0 more
They were very professional and helpful. Very easy to set up an appointment and he arrived within the expected time frame. The work was done quickly and efficiently -- I highly recommend calling these folks for your plumbing repairs!!!
Description of Work: Fixed leak by removing old water pressure regulator, removed old garbage disposal, replaced kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$329

Lee W.
03/2011
5.0
plumbing
  + -1 more
The original work took longer than expected due to the original builder issues with an offset drain. The installation was significantly better than the original. They had to come back to repair a leak that developed and they repaired the problem at no charge. Their trucks contain an inventory that will allow them to repair almost anything while on the call without stopping to get parts. I would recommend them to anyone needing plumbing services.
Description of Work: Reinstalled a toilet after having tile flooring installed. Installed a new sink in the same bathroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Richard G.
11/2010
5.0
plumbing
  + -1 more
The plumber was well within time frame. Josh was a polite, well dressed and professional serviceman. Work was done in less than an hour. These folks are the real deal and I can highly recommend them. Thanks for a job well done.
Description of Work: Water pressure regulator needed replacement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$257

Ernest N.
08/2010
5.0
plumbing, water softeners
  + 0 more
Keep Smiling Plumbing responded very quickly with the estimated costs and they showed up on time and took almost exactly the amount of time to complete the install as estimated. There was a small dripping leak in a fitting that was supplied by the filter company. It was defective. Keep Smiling came right back and replaced it with a good one.
Description of Work: We purchased a large whole house water filter system that required installation by a licensed plumber.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Judith H.
08/2010
5.0
handyman service, home remodeling, plumbing
  + 1 more
They were awesome. They came on time. They gave great estimates, kept me informed as went.
Description of Work: They re-plumbed a shower drain. They pulled out the old shower head and faucets and replaced. They re-plumbed and re-seated a toilet. They did a lot of work over the course of two days for a bathroom remodel project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Peter T.
12/2009
5.0
handyman service, plumbing
  + 0 more
Done on time without any problems. Carl also took the time to discuss some future projects and clearly is an expert in his field.
Description of Work: Install a new disposal unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Contact information

3705 Harrison Rd SW, Loganville, GA 30052

https://callkeepsmiling.com/

Service hours

Sunday:
Closed
Monday:
7:30 AM - 7:00 PM
Tuesday:
7:30 AM - 7:00 PM
Wednesday:
7:30 AM - 7:00 PM
Thursday:
7:30 AM - 7:00 PM
Friday:
7:30 AM - 7:00 PM
Saturday:
10:00 AM - 2:00 PM

Licensing

Insured

Licensed*

Trade License Number
CN210975

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Kitchen and Bath Remodeling,
Electrical,
Drain Cleaning,
General Remodeling,
Natural Gas Lines,
Water Filtration and Softening,
Drain Pipe Installation,
Wells and Pumps,
Fireplaces,
Generator

FAQ

Keep Smiling Plumbing & Electric is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 7:00 PM

Tuesday: 7:30 AM - 7:00 PM

Wednesday: 7:30 AM - 7:00 PM

Thursday: 7:30 AM - 7:00 PM

Friday: 7:30 AM - 7:00 PM

Saturday: 10:00 AM - 2:00 PM

Keep Smiling Plumbing & Electric accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Keep Smiling Plumbing & Electric does not offer free project estimates.
Yes, Keep Smiling Plumbing & Electric offers eco-friendly accreditations.
Yes, Keep Smiling Plumbing & Electric offers a 5% senior discount.
Yes, Keep Smiling Plumbing & Electric offers emergency services.
Yes, Keep Smiling Plumbing & Electric offers warranties.
Keep Smiling Plumbing & Electric offers the following services: - Plumbing - Garbage disposal repair and install - Sewer repair and sewer line services - Toilet repair - Burst pipe repair - Drain repair - Drain cleaning - Piping and repiping - Leak detection and repair - Gas water heater install, repair, maintenance - Electric water heater install, repair, maintenance - Tankless water heater install, repair, maintenance - Gas line repair - Gas leak detection - Gas line installation
Septic tank pumping

Contact information

3705 Harrison Rd SW, Loganville, GA 30052

https://callkeepsmiling.com/

Service hours

Sunday:
Closed
Monday:
7:30 AM - 7:00 PM
Tuesday:
7:30 AM - 7:00 PM
Wednesday:
7:30 AM - 7:00 PM
Thursday:
7:30 AM - 7:00 PM
Friday:
7:30 AM - 7:00 PM
Saturday:
10:00 AM - 2:00 PM