Keep Smiling Plumbing & Electric

4.8(
132
)

Plumbing, Water Heaters, Electrical,

... +16 more

About us

Keep Smiling Plumbing Electric Heating and Cooling is a family-owned, family-operated, full-service plumbing electric and HVAC business, serving Gwinnett County, Georgia. We are Master Plumbers and members of the Plumbing & Mechanical Association of Georgia. Keep Smiling Plumbing & Electric is there when you need us, ready to take care of any problem that you may have with your plumbing or electrical systems. We also have available a full line of quality replacement products if you want to upgrade or update.

Business highlights

39 years of trusted experience
Veteran Owned & Operated
Emergency Services Offered

Services we offer

- Plumbing - Garbage disposal repair and install - Sewer repair and sewer line services - Toilet repair - Burst pipe repair - Drain repair - Drain cleaning - Piping and repiping - Leak detection and repair - Gas water heater install, repair, maintenance - Electric water heater install, repair, maintenance - Tankless water heater install, repair, maintenance - Gas line repair - Gas leak detection - Gas line installation

Services we don't offer

Septic tank pumping

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8132 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
6%
3
2%
2
1%
1
4%
Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Write a review

Filter reviews by category

Showing 101-125 of 132 reviews
Shawn H.
10/2024
5.0
plumbing
  + -1 more
He knew his job well
Description of Work: Just to see if I had a leak any where
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Robert H.
06/2024
1.0
electrician
  + -1 more
Fast service, reasonable price.
Description of Work: Replace old attic/roof fan.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$675
Audrey T.
03/2024
5.0
plumbing
  + -1 more
Reliable, honest and friendly!
Description of Work: Check for water leak
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary L.
09/2019
1.0
plumbing
  + -1 more
Never called back
Description of Work: Kitchen wiring
Rating CategoryRating out of 5
Response from Keep Smiling Plumbing & Electric
[Member Name Removed]: Sorry your call was not returned. We do apologize for any inconvenience this may have caused you. We would like the opportunity to re-gain your business, and would be happy to provide services to you in the future.
Tom T.
05/2019
5.0
water heater repair
  + -1 more
Very good. They were excellent.
Description of Work: They replaced my water heater.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Response from Keep Smiling Plumbing & Electric
Thank you for the great review! We appreciate your business!
Lee L.
11/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Robert H.
09/2016
5.0
water heater repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
MARY B.
08/2016
3.0
plumbing
  + -1 more
unknown
Description of Work: Did not use
Rating CategoryRating out of 5
Dina F.
05/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Fixed a shower that was not working properly and secured pipes to stud. Replaced toilet parts. Everything went great and I'm very pleased with the results of their work.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
ana maria P.
06/2015
5.0
drain cleaning, plumbing
  + 0 more
....
Description of Work: ....
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
George P.
05/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Replace toilet parts and valve. We have been using Keep Smiling for more than 20 years. Highly recommend.
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$173
Joseph H.
10/2014
3.0
drain cleaning, handyman service, plumbing
  + 1 more
unknown
Description of Work: Only made a phone call with no follow up. can not rate overall
Rating CategoryRating out of 5
Gina J.
09/2014
2.0
plumbing
  + -1 more
See above.
Description of Work: We had them fix some minor plumbing issues, including a running toilet and sink pull up stopper. Approximately 3 weeks later, the pull up stopper broke. I looked up a video on You tube and found that the mechanism the fixed was corroded and needed to be replaced. which thanks to the you tube video and an 8 dollar part from Home Depot it took me about 5 minutes to fix and it hasn't broken since. Now the toilet that they fixed started running again in August 4 months later. When I asked them to come fix it, they informed me that there would be a charge because they only warranty their parts and labor for 90 days. So back to You Tube I go. These were small minor repairs. I wouldn't trust them with anything major!
Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
4.0
$300
Karen H.
08/2014
5.0
plumbing
  + -1 more
It went really well
Description of Work: Fixed toilet
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Lee W.
07/2014
5.0
plumbing
  + -1 more
Well
Description of Work: Re-installed toilet
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Lynda P.
05/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: All our sink faucets and shower heads replaced, repaired outdoor faucet (winter freeze damage) and located a leak's source without ripping out the floor. Nice job - clean, efficient work.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$720
Judith H.
05/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced cartridge in 4 year old Delta showerhead, identifiedsource of problem as dip tube deterioration in Rheem water heater.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Judy M.
11/2012
5.0
home remodeling
  + -1 more
unknown
Description of Work: I used Keep Smiling for years when I lived in Snellville and Stone Mountain. Everything about them was top notch--never had a single problem. He also recommended someone to do the tile work when my shower pan leaked--a big, expensive job. Again, complete satisfaction.
Rating CategoryRating out of 5
Yes, I recommend this pro
Andrea C.
07/2011
4.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
WYLY O.
12/2006
5.0
plumbing
  + -1 more
They are very pleasant to work with (however, unwilling to come out to look at the work and provide an estimate - gave estimate over the phone based on my description of the problem). They called on the day of service to confirm the appt and arrived on time. They are very clean and professional technicians. They worked quietly and quickly with little disturbance. They seemed knowledgeable of the problem and repair. They cleaned up all debris. They provided detailed instructions for testing leaks and usage over the first 2 weeks.
Description of Work: They repaired a leaky shower drain/flange, cut a small hole in the ceiling below the drain, removed old drain, and replaced/resealed.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
NEAL W.
11/2006
5.0
plumbing, water heater repair
  + 0 more
I called and they explained what they thought the problem was and about how much it would cost. Showed up on time and were very nice. Explained to me what all needed to be done and why. Did the job and came in almost exactly to what was quoted. These people restored my faith in people taking pride in their work. I would highly highly recommend them. Super nice!
Description of Work: Came in and fixed the valve from the street to the house. Also fixed an overflow valve on the hot water heater along with the overflow tank that had blown due to the street valve.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
LEE M.
08/2006
5.0
plumbing, water heater repair
  + 0 more
The Keiser family is prompt with their appointments, reasonable with rates, and has performed all work to exceed our expectations. Keep Smiling Plumbing replaces all other plumbing contractors as number one on our list to call for service.
Description of Work: Keep Smiling Plumbing has replaced our water heater same day and also installed our new kitchen sink. All work was done promptly and expertly by friendly professionals.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
03/2006
5.0
plumbing
  + -1 more
THEY WERE RECOMMENDED. THEY WERE VERY PROFESSIONAL. THEY WERE VERY FRIENDLY AND PERSONABLE. THE PRICE WAS HIGHER THAN EXPECTED, BUT REASONABLE. THEY WERE VERY QUICK ABOUT THE JOB.
Description of Work: THEY CAME, INSTALLED SOME FAUCETS FOR ME, AND RE-ROUTED THE DISPOSAL.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
KATHLEEN D.
02/2006
5.0
plumbing
  + -1 more
We had a great experience. The guy did not mind working in front our kids and was kind to them. He was unbelievably clean. He showed up when he said he would and looked over most of the plumbing system in the house. He told us some things we may need to watch for, but not necessarily have fixed.
Description of Work: We hired them to repair a leak in our master shower drain. We had water coming in through our ceiling below the drain. They also fixed some faucets that would not turn off completely and replaced some water handles that were not working properly.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
ELISE S.
01/2005
5.0
plumbing, water heater repair
  + 0 more
QUICK TO RESPOND, BEST PRICE FOR THE JOB, AVAILABLE TO DO THE JOB AND VERY PROFESSIONAL.
Description of Work: REPLACED WATER HEATER AND BROUGHT UP TO "CODE" WITH EXPANSION TANK.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750

Contact information

3705 Harrison Rd SW, Loganville, GA 30052

https://callkeepsmiling.com/

Service hours

Sunday:
Closed
Monday:
7:30 AM - 7:00 PM
Tuesday:
7:30 AM - 7:00 PM
Wednesday:
7:30 AM - 7:00 PM
Thursday:
7:30 AM - 7:00 PM
Friday:
7:30 AM - 7:00 PM
Saturday:
10:00 AM - 2:00 PM

Licensing

Insured
Licensed*

Trade License Number
CN210975
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Plumbing,
Water Heaters,
Electrical,
Kitchen and Bath Remodeling,
Drain Cleaning,
General Remodeling,
Natural Gas Lines,
Water Filtration and Softening,
Drain Pipe Installation,
Wells and Pumps,
Fireplaces,
Generator

FAQ

Keep Smiling Plumbing & Electric is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 7:00 PM

Tuesday: 7:30 AM - 7:00 PM

Wednesday: 7:30 AM - 7:00 PM

Thursday: 7:30 AM - 7:00 PM

Friday: 7:30 AM - 7:00 PM

Saturday: 10:00 AM - 2:00 PM

Keep Smiling Plumbing & Electric accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Keep Smiling Plumbing & Electric does not offer free project estimates.
Yes, Keep Smiling Plumbing & Electric offers eco-friendly accreditations.
Yes, Keep Smiling Plumbing & Electric offers a 5% senior discount.
Yes, Keep Smiling Plumbing & Electric offers emergency services.
Yes, Keep Smiling Plumbing & Electric offers warranties.
Keep Smiling Plumbing & Electric offers the following services: - Plumbing - Garbage disposal repair and install - Sewer repair and sewer line services - Toilet repair - Burst pipe repair - Drain repair - Drain cleaning - Piping and repiping - Leak detection and repair - Gas water heater install, repair, maintenance - Electric water heater install, repair, maintenance - Tankless water heater install, repair, maintenance - Gas line repair - Gas leak detection - Gas line installation
Septic tank pumping

Contact information

3705 Harrison Rd SW, Loganville, GA 30052

https://callkeepsmiling.com/

Service hours

Sunday:
Closed
Monday:
7:30 AM - 7:00 PM
Tuesday:
7:30 AM - 7:00 PM
Wednesday:
7:30 AM - 7:00 PM
Thursday:
7:30 AM - 7:00 PM
Friday:
7:30 AM - 7:00 PM
Saturday:
10:00 AM - 2:00 PM