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JC Septic Service Inc

Septic Systems, Sewer Cleaning, Plumbing,

About us

We are ready to help with all your septic service needs. Call us today! Family owned & operated. No subs. Cost is determined by the job. $25 discount coupon for Angie's List members.

Business highlights

43 years of trusted experience

Services we offer

Commercial & Residential Septic Service, including septic tank pumping, drainfield repairs and replacements, as well as installation of new septic systems.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.0251 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
2%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 101-125 of 251 reviews

Dennis W.
10/2013
5.0
septic tank
  + -1 more
They did a 100% fantastic job. They did a super job. They did the work in the rain and it took a little over an hour for the service. They did the work to my expectations and I was glad that I found their service. They are a family owned, local company. They were on time or a little ahead of schedule for the work.
Description of Work: The original service for the septic tank pump out was $395.00 and they did a repair separate to that service for $395.00 to replace a part that protects the drain field from getting sludge into it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$790

William L.
10/2013
5.0
septic tank
  + -1 more
The service turned out well. They did the cleaning and did a good job with the work that was needed. It did take a couple of phone calls to get everything setup.
Description of Work: We had them come out and service our septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Wilbur M.
10/2013
5.0
septic tank
  + -1 more
The service was excellent. They were on time and they did the work that was promised. They were very professional. I eventually had to do some work on the drain field and they pointed me in the right direction in what I needed to look for and what the problem might be. I found them in the Angie's List magazine.
Description of Work: They did an assessment of septic tank issues that I was having. They did a pump out and they installed an access point for the septic tank as well. The access basically involves a manhole cover and you can look at the level of the system when needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kim M.
10/2013
5.0
septic tank
  + -1 more
They are a father and son owned company and I thought they did a very good job. I have hired them to do future work and I plan on only using this company for any needs. The quality and professionalism were extremely high. He told me they are not the lowest cost of the work, but the way they go about the work is of high quality. They are able to come on emergency appointments as well. I felt very comfortable with them.
Description of Work: I have hired them to be my septic tank company. They came out for a service call on one visit and that was $200.00. They marked where the septic tank was. They went to the city and got all of the paperwork as well. They came out on a second visit to pump out the septic tank after that for 475.00. They put all of the plants back as they were placed before doing the work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Charles F.
10/2013
5.0
septic tank
  + -1 more
Arrived on time, work was completed quickly and professionally.
Description of Work: Pumped, cleaned and evaluated the septic tank.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Lee C.
10/2013
5.0
septic tank
  + -1 more
They arrived on time, did the work expeditiously, and cleaned up after themselves when they left. I appreciated the heads up on needing to replace one of my pipes that were original to the house (built in 72) and they were very respectful. I would definitely use them again. They were about $60 higher than their competitor, but with an Angie's List coupon it was then $35 higher than a competitor, and I had peace of mind knowing that I wouldn't go through any b.s. since they were referred on Angie's List.
Description of Work: Pumped my septic tank and provided comments on future pipes within my septic tank system that may need repair. They gave me factual information on the life of some of the parts and provided a pamplet that helped me understand, and did NOT pressure me whatsoever.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$378

Lawrence M.
10/2013
5.0
plumbing, septic tank, drain cleaning
  + 1 more
Excellent. Punctual, helpful, pleasant and efficient. Explained everything through entire process. Head man, Jason Chambers and his crew were a pleasure to work with.
Description of Work: Cleaned out septic tank ($450). Replaced inlet sewer pipe (old concrete piping) with PVC piping from house to tank. Unclogged that drain pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,375

Jamey R.
09/2013
5.0
septic tank
  + -1 more
They were very polite and answered all my questions. They even called me back when they had an cancellation because they knew I needed it sooner than later. Would hire again in 5 years.
Description of Work: Septic pumped out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$470

Fred G.
09/2013
5.0
septic tank
  + -1 more
Prompt, clean, and JC is a true gentleman!
Description of Work: First of all, only what needed to be done was done and at a very reasonable rate. Diagnosed a water collection that actually was not from my drainage field and corrected that. Also pumped and repaired my tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

GLEN C.
09/2013
5.0
septic tank
  + -1 more
Work was done in one day. It took one week and one day from the initial meeting for the job to be completed. Part of the delay was caused by the Labor Day holiday. They went the extra mile and put down grass seed and straw over the work area.
Description of Work: Replaced the septic field line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,995

Greg C.
08/2013
5.0
septic tank
  + -1 more
They removed some sod & a couple of bushes very neatly. They discovered our tank was 500 sq. ft. Larger than they thought so charged us a hundred dollars more. They cleaned up - put the dirt back as it was & hosed off all the side walks and drive way. Cleaned up very nicely.
Description of Work: Pumped out septic tank

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$570

Peggy B.
08/2013
5.0
septic tank
  + -1 more
When you find a good honest one, you stick with it. Kind, honest, professional and friendly. When i called to inquire; i had no idea where my septic was Jeff kindly came out and took a look at no charge. He may not be the ceapest to use his words but for me... you get what you pay for, an honest job from an honest man!
Description of Work: pumped septic

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Alan S.
08/2013
5.0
septic tank
  + -1 more
After review, it was his determination that it was caused by the field being oversatuated due to the extreme amount of rain we had of late. His suggestion was to wait until the rain eases and see if the problem still existed. I took his suggestion and with only a few showers the past 10 days or so, my problem appears to be gone. I offered to pay Jeff for his time but he wouldn't accept. I thanked him for coming out on the weekend and for being so honest,. For septic issues in the future, Jeff will be my first call.
Description of Work: Jeff Chambers came to my home to discuss my concern over Septic water sitting on the surface of the ground over the leaching field.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike D.
08/2013
5.0
septic tank
  + -1 more
IT WENT GREAT. FAST, FRIENDLY, PROFESSIONAL SERVICE. WE CALLED JIM AT 10:30 ON SATURDAY MORNING AFTER NOTICING THAT OUR TANK WAS BACKING UP IN OUR YARD.HE WAS THERE IN A COUPLE OF HOURS AS PROMISED AND HAD OUR JOB COMPLETED BY 2:00.
Description of Work: PUMPED OUT SEPTIC TANK

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$460

Carol R.
08/2013
5.0
septic tank
  + -1 more
They showed up early and were very efficient. Jason, the son, came and did let me know that it was not functioning as it should and we will eventually need a new one ( our house is around 35 years old). The current one could last up to 5 years and he told me things to look for when it started failing. They did pump it and I am hoping it will last a few more years. When I do need a new one , I would definitely call them. They let me use the Angie coupon which took off $25.
Description of Work: They came out and pumped my septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Wesley B.
07/2013
5.0
septic tank
  + -1 more
We called Jeff because of positive reviews on Angie's List. He responded to our call by coming out the next day and we engaged him to do the work. Don't know if this is standard practice because we've never had this kind of work done before, but Jeff arranged having the utility lines marked and having the county inspector come out to approve his plan and then to approve his work. He kept us informed as he was doing the work, patiently answering our questions about the work. He did his work in a way that minimized damage to our yard and then cleaned up as well as could be done when digging up someone's yard. We were impressed with his knowledge, attention to detail and personable nature. Based on our experience, we would give Jeff an unqualified recommendation.
Description of Work: Repaired septic drain line which was clogged with tree roots. Cleaned septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,570

Margaret P.
07/2013
5.0
septic tank
  + -1 more
Jeff was punctual, knowledgeable, thorough and professional. He had already researched where the tank, clean-outs and field were located, he found the access correctly and quickly exposed the access to start the test. He explained the system, showed us how he tested its function, made a recommendation to have the tank pumped and gave us a price, and provided the necessary letter. He has been in the business locally many years and actually knew the original installer, who he said was known to do good work. His price was very fair and he honored the Angies List coupon which saved us $25. Assuming we buy the house, we will certainly hire him to clean the tank and will provide another review of his service at that time.
Description of Work: Provided septic system inspection for house we are buying.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

martin R.
07/2013
5.0
septic tank
  + -1 more
Excellent. Their attention to all details, friendly and informative. Discussions and rapid installation in the time frame promised, was outstanding.
Description of Work: Provided an entirely new septic tank and field including percolation tests, permit and liaison with country health department.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Joseph T R.
07/2013
5.0
septic tank
  + -1 more
I contacted a few providers but didn't hear back from them. I contacted J. C. Septic on a Saturday and Jeff Chambers answered my phone call right away. He contacted the county to get a schematic of my septic tank and drain lines. He called me Monday to let me know he should have the schematic in 24 hours and would be out once he recieved that from the county. His son Jason came out with a few other gentleman and probed around trying to see where the lines might be broken. We have had lots of rain and Jason said there was no evidence of the drain lines being damaged and suggested we just clean out the septic tank and wait for things to dry up and see if there gound would dry up. He didn't rush into tearing up the yard since he didn't believe the drain lines were damaged. He also indicated the schematic indicated I had a 1500 gallon septic tank. After he pumped the septic clean he said the tank was only 1000 gallons and charged me $100 dollars less than the 1500 gallon quote he gave me. Jason and his crew were very prompt and very professional. I would definitely call these guys again.
Description of Work: Initially called to inspect my septic lines as I thought they might have been damaged due to heavy equipment I had in back yard due to trees being removed. It had also been over 8 years since I had the septic tank cleaned. End result is they didn't believe the septic lines were damaged so I only had them empty the septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

JULIENNE C.
06/2013
5.0
septic tank, sewer cleaning
  + 0 more
He was very knowledgeable and explained what the possible problem could be and sent me in the right direction to handle the situation. Would not charge me or accept money for his time or fuel. I will refer him to neighbors or friends without hesitation.
Description of Work: Jeff came out to a property we own to assess my concern for an excess amount of water on 3 adjoining properties. He brought copies for septic systems for all properties.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Betty G.
05/2013
5.0
septic tank
  + -1 more
Everything went well from start to finish. I recently moved into my new home. Whie mowing my lawn my neighbor approached me and said I should have the septic tank inspected or possibly pumped because in all the years she lived there she had never recalled the previous owners having it done so. As repairs could be very costly. She gave me the name of the service she used, after doing some research on Angie's lists the reviews were less than favorable. In some cases customers were told one price, but charged more, some said they never showed up. I checked move listings some companies did not service the area. So I continued my search and came upon JC Septic. My appointment was at 10:00 am they were there at 9:30. Very Professional, courteous, answered all my questions and I was able to use the Coupon from Angie's list.
Description of Work: pumped septic tank

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

nancy S.
05/2013
5.0
septic tank, sewer cleaning
  + 0 more
We didn't know where it was. They couldn't find it at first. Where they thought it should be was under a pool deck that we installed. They brought a camera out a few days later and did find it, right flush to the pool deck wall. They had to replace the malfunctioning Outlet tee and then cleaned it. All in one day in about 4 hours max. Jeff Chambers (owner/Dad) and Jason (son) were two of the nicest guys I've ever dealt with. Straight forward, very clear in their explanations as they were working. One of the nicest experiences I've ever had with a service contractor. I highly recommend them. NJS, Snellville, GA
Description of Work: located the septic tank and repaired it and cleaned it out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,070

George K.
05/2013
1.0
septic tank
  + -1 more
provider didn'trespond to work and ignored call back to schedule work
Description of Work: Called spoke with JC he was to call me back never heard anything called a second time and he pretended not to rememmber me and showed no interest in performing work so i found a different provider

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from JC Septic Service Inc
I apologize for the inconvenience (deleted member name) has experienced. I strive to be courteous and return phone calls to provide excellent customer service whether a potential customer uses our services or not. When (deleted member name) called to schedule an appointment to have his septic tank cleaned, I was unable to get to his job as quickly as he requested due to previously scheduled appointments of other customers. He said he would not be able to wait for us to do the job. Regrettably, he had to hire another contractor to accommodate his request. Jeff Chambers

Carol Williams W.
05/2013
5.0
septic tank
  + -1 more
Great! They scheduled a time and called to have utilities marked for us. Our septic tank was not in a very convenient location but they were prepared to do the job without a problem. On time, very professional, efficient. Gave me the cost up front and gave me the discount for using Angie's List. Thanks Angie. The previous installer had sealed the lid with concrete, however, that did not present a problem for them. The owner brought a new one from their shop and did not charge for it. We will definitely put them on our call list for the future and will refer them to neighbors and friends. My husband took a card to his office also for referral use in his insurance business which is located in Grayson, Ga. So nice to have a good experience.
Description of Work: Came one trip to give us an estimate and look at location of septic tank. Scheduled date to do pump septic tank. Even called the utilities for us. Our septic tank was located about 200 feet from their truck which we thought would be a problem. Not a problem at all for them. Gave me the cost up front.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$570

Stephen G.
05/2013
5.0
septic tank, sewer cleaning
  + 0 more
Pumped 1000 gallon septic tank. Uncovered and covered up. They cleaned out top.
Description of Work: Arrived on time. Did work and cleaned up the area. Personnel were very friendly and polite to me. I got an Angie's List coupon for $25.00 and $40.00 senior discount.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$680

Contact information

1211 Maple Creek Ln, Loganville, GA 30052

http://www.jcsepticservice.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*

Trade License Number
Listed
Trade License Locale
GA
Trade License Authority
Georgia Department of Public Health
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Septic Systems,
Sewer Cleaning,
Plumbing,
Drain Cleaning,
Excavating

FAQ

JC Septic Service Inc is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: Closed

JC Septic Service Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, JC Septic Service Inc offers free project estimates.
No, JC Septic Service Inc does not offer eco-friendly accreditations.
No, JC Septic Service Inc does not offer a senior discount.
No, JC Septic Service Inc does not offer emergency services.
Yes, JC Septic Service Inc offers warranties.
JC Septic Service Inc offers the following services: Commercial & Residential Septic Service, including septic tank pumping, drainfield repairs and replacements, as well as installation of new septic systems.

Contact information

1211 Maple Creek Ln, Loganville, GA 30052

http://www.jcsepticservice.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
Closed