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Carpet Smith LLC

Carpet Cleaning, Water & Smoke Damage

About us

Carpet Smith LLC is a locally owned & operated carpet & upholstery cleaning business that has been servicing the south metro area for 9 years. We do not use contractors, we are strictly owner operated. Minimum charge is $69.00, which will cover two rms. & 1 hall( that's with pre-treat, & deodorize! ). We also have a whole house special for Angie's list members for $99.00 which covers 5rms. & 1 hall!( also with pre-treat & deodorize!. Carpet Smith accepts cash, credit or debit cards for payment.

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

• Carpet Cleaning • Upholstery cleaning • Carpet repairs • Stain removals • Scotch guard • Pet stains & odors • Carpet patching • Wax removal • Carpet stretching • Spot dyeing (Bleach stains) • Odor control • Water damage • Pad removal & replacement • Structural drying • Certified Mold Testing

Services we don't offer

dry cleaning, leather cleaning, whole carpet dyeing.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

ask for details

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.26 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
17%
3
0%
2
0%
1
17%


Rating CategoryRating out of 5
quality
4.2
value
4.8
professionalism
5.0
responsiveness
4.8
punctuality
4.8
Showing 1-6 of 6 reviews

Monique T.
07/2016
5.0
carpet cleaners
  + -1 more
He did a wonderful job. The pricing is reasonable and they are very customer service oriented.
Description of Work: He did carpet cleaning for my whole home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

corbett W.
02/2014
4.0
carpet cleaners
  + -1 more
.
Description of Work: Repaired carpet (3) areas, stretched carpet & cleaned it.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

Dan H.
12/2013
5.0
carpet cleaners
  + -1 more
They were great
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Danice E.
04/2013
5.0
carpet cleaners
  + -1 more
Steven Smith was able to come out the same day that I called. He did a great job and completely removed a very tough stain. He even had enough water in his tank to do the job, even though I erroneously told him the water was still on in the rental property he cleaned. It was a pleasure doing business with him.
Description of Work: Entire house carpet cleaning, including a long flight of stairs and a very bad stain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$124

Katie C.
03/2013
1.0
carpet cleaners
  + -1 more
Wanted 4 area rugs cleaned and afterwards realized when I walked across the rugs my socks were dirty as if the rugs weren't cleaned at all. The rugs never had that fresh clean smell to them. The man was very nice. He did come with all the materials. He was timely and prompt and he was a pleasant gentleman.
Description of Work: Had area rugs, 2 runners, nice multicolored handmade wool rug in kitchen and 6 x 9 in living room cleaned, thought they were. Socks were filthy; must not have cleaned just w/water. Four area rugs. One of the runners was crooked after he finished. The other runner was stretched out of shape and about a foot longer. When I mentioned this to him he had nothing to say. He didn't offer anything.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$69

Response from Carpet Smith LLC
Unfortunately, (Member name removed)never contacted us about the issue. Had she done so, we would have come back out to reclean the rugs for her at no charge. Carpet Smith believes in customer satisfaction, and will always work to resolve any issue quickly and courteously. However, if we are not made aware of the issue, we are completely unable to respond.

J T W.
02/2013
5.0
carpet cleaners
  + -1 more
He did an outstanding job and I was really impressed with him. He charged us $100 for the entire house, which was really reasonable and that includes the tip. He is extremely professional, very nice, and courteous. If there is something that you want him to go back over, he would do that. He pays attention to details and has a tendency to put more attention on the areas of spots. You really don't have to tell him about the spots. He just does it out of courtesy without any additional charge.
Description of Work: I have used Carpet Smith LLC for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

    Contact information

    1160 St. Phillips Ct., Locust Grove, GA 30248

    www.carpetsmithllc.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Water & Smoke Damage

    FAQ

    Carpet Smith LLC is currently rated 4.2 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Carpet Smith LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Carpet Smith LLC offers free project estimates.
    No, Carpet Smith LLC does not offer eco-friendly accreditations.
    No, Carpet Smith LLC does not offer a senior discount.
    Yes, Carpet Smith LLC offers emergency services.
    Yes, Carpet Smith LLC offers warranties.
    Carpet Smith LLC offers the following services: • Carpet Cleaning • Upholstery cleaning • Carpet repairs • Stain removals • Scotch guard • Pet stains & odors • Carpet patching • Wax removal • Carpet stretching • Spot dyeing (Bleach stains) • Odor control • Water damage • Pad removal & replacement • Structural drying • Certified Mold Testing
    dry cleaning, leather cleaning, whole carpet dyeing.

    Contact information

    1160 St. Phillips Ct., Locust Grove, GA 30248

    www.carpetsmithllc.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM