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American Crawlspace Solutions

Basement Waterproofing, Wells and Pumps, Foundation Repair,

About us

Owned and operated by Jeremy Ross and John Harman, American Crawlspace Solutions aims to provide superior customer service and excellent workmanship on every project. With the increased attention given to energy efficiency within the home and environment, American Crawlspace Solutions seeks to provide a much needed service to homeowners. We operate with a “needs based” approach toward solving your crawlspace, basement, or mold problem. You have a choice when it comes to who you allow into your home, and we sincerely appreciate our customers! We strive for fast, friendly service at an affordable price. We take care to insure each customer is completely satisfied from start to finish. We look forward to your call.

Business highlights

13 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Foundation Repair, Piers, Crawlspace Encapsulation, Closed Crawlspace Sytems, Sealed Crawlspace System, Sump Pumps, French Drains, Drainage Systems, Dehumidifiers, Vapor Barriers, Crawlspace Liners, Debris Removal, Water Removal, Moisture Control, Water Removal, Basement Waterproofing, Poured Wall Crack Injection, Mold Remediation

Services we don't offer

Sewage Removal

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9130 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
1%
3
3%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-130 of 130 reviews

Diane M.
06/2018
5.0
basement waterproofing
  + -1 more
Did some work in the crawl space on the dehumidifier and gave estimate for replacing part of a French drain and estimate for total encapsulation of crawl space.
Description of Work: Dehumidifier

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from American Crawlspace Solutions
Thank you for your trust in ACS. We appreciate your business!

Eric W.
04/2018
5.0
basement waterproofing, foundation repair
  + 0 more
Honest! I’ve always admired a service company that has the integrity to advise when a repair job is NOT needed instead of recommending unnecessary repairs. I called American Crawlspace Solutions to assess a section of my unfinished basement to determine if water intrusion has been or would be a problem. Jeremy came out the next day and, after doing a thorough inspection, determined that I did not have a water problem. (Previously, I had called another waterproofing contractor that didn’t bother to do an on-site inspection and, through his “experience “, issued a nearly $5000.00 repair estimate — without even looking at it!!) Be careful hiring waterproofing contractors because not all are as honest as Jerermy at American Crawlspace Solutions. It goes without saying that these would be the first guys I would call if I ever needed a water proofing job.
Description of Work: My unfinished basement had a few damp places on the cinderblock walls below grade.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from American Crawlspace Solutions
Thanks so much for your kind words!

Nancy L.
02/2018
5.0
basement waterproofing
  + -1 more
Fantastic! Made the call - the co-owner, John Harman, arrived 2 days later to assess the situation & came back the next day to make the repairs. Problem solved - no more leaking!! He was highly knowledgeable, professional and responsive to our questions. No scare tactics like some other companies - completely honest & above board. I highly recommend.
Description of Work: Basement crack/leaking repair & leaking around septic pipe into basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,200

Response from American Crawlspace Solutions
nice to meet your family! Let us know if you have any more problems with the basement!

Ann B.
01/2018
5.0
basement waterproofing
  + -1 more
John and his crew were timely, polite, and professional. They communicated with me regularly as they worked, keeping me informed the entire time. I absolutely would hire them again.
Description of Work: Encapsulation of crawl space, mildew removal, sump pump installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from American Crawlspace Solutions
we appreciate the opportunity! Please let us know if you need anything!

Lois R.
11/2017
5.0
basement waterproofing, foundation repair
  + 0 more
We ended up not buying this house so services not needed.
Description of Work: I needed an evaluation of the crawl space of a home we were going to buy. Both the owners were professional and just the nicest guys. They were very willing to help me. We decided not to move forward with that house so I called them and they did not come. Great attitudes indicating great customer service.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Richard B.
10/2017
5.0
basement waterproofing
  + -1 more
Great response and professional work.
Description of Work: Crawlspace encapsulation and dehumidifier installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from American Crawlspace Solutions
thanks for leaving us a review!

Brett G.
08/2017
5.0
basement waterproofing
  + -1 more
Jeremy was punctual and very thorough with all of the options for our situation. He explained what we could do and what he would recommend. The team showed up on time and explained everything they were going to do. They worked efficiently and kept everything neat. They walked us through all of the steps of how the dehumidifier works, what maintenance we will need, and our warranty. The whole team was very detailed and helpful through the entire process
Description of Work: Crawl Space Encapsulation/Dehumidifier installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from American Crawlspace Solutions
Thanks Mr. [Member Name Removed]!

Sandie W.
08/2017
3.0
basement waterproofing, wells
  + 0 more
Drain and sump pump was done with this company, we opted to get encapsulation from a different company due to the price gouging. $375 vs $875 for encapsulation. I thoroughly asked what would be done and the exact same thing was done for $375. This makes me wonder how much I was price gouged for the drain and sump pump.
Description of Work: crawl space waterproofing and encapsulation. They opted to dig a drain and install a sump pump.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

$2,500

Response from American Crawlspace Solutions
We are sorry you are not satisfied! We have checked with our crew and verified the time they arrived at your home to complete the services you requested. We do have a minimum service we charge to encapsulate crawlspaces....it was definitely applied this time since your crawlspace is so small. As with any service, you can always find someone else to do it for a cheap price...we are definitely not the cheapest option out there. Our prices are competitive according to the current Atlanta market, as our other reviews will attest to. Have a great day!!

James P.
08/2017
5.0
basement waterproofing
  + -1 more
Jeremy was very knowledgeable and informative about the causes of foundation leaks as well as household mold issues. He conducted a details review of our garage/crawlspace moisture issue both inside and outside. Afterwards, he gave an honest assessment of what was causing the problem. While he mentioned installing a sump pump as a possible solution, he thought an inexpensive DIY solution was more appropriate for the situation. Had additional professional action been needed, we definitely would have gone with ACS. Great service!
Description of Work: In preparation for selling our home, we needed a garage/crawlspace moisture issue assessed and repaired.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from American Crawlspace Solutions
thanks! Hope it works out for you!

JOE M.
07/2017
5.0
basement waterproofing, wells
  + 0 more
great crew, responsive and making suggestions
Description of Work: encapsulate under home area including sump pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,800

Matt B.
06/2017
5.0
basement waterproofing
  + -1 more
EXCELLENT! Jeremy came out the very next day, and took care of my problem at a VERY reasonable price. Very professional, and didn't try to sell me anything that I didn't need! Thank you!!
Description of Work: I had 3 cracks in my basement foundation that were leaking and needed to be sealed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,615

Chardy M.
06/2017
5.0
basement waterproofing
  + -1 more
We ended up going with just the encapsulation which was priced right in our budget. Jeremy and crew came out on time and completed the job in one day! It's a dirty job but our house was left almost as clean as when they got there and the crawlspace was wrapped tightly and sealed well. Jeremy followed up a few days later to complete a couple punch list items with no questions. I can't speak highly enough about how professional, knowledgeable and friendly Jeremy is. He has even helped us out on his own time in seeking out an answer to a problem that his company doesn't even deal with and was invaluable in finding our solution! Many kudos!
Description of Work: Estimate for waterproofing basement and encapsulation of crawlspace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from American Crawlspace Solutions
thanks for your kind words!!

Cliff D.
06/2017
5.0
basement waterproofing
  + -1 more
Came out to our home and evaluated our foundation . . . no work needed and no charge for coming out! He also gave great advice on shoring things up so that I do not have problems in the future. I cannot say thank you enough. It is a rare day when someone takes the time to come to your home and honestly tells you that there is not work to be done. I was worried because of a crack in the foundation and water with soil erosion around the base of our home. He came out on the very next business day after I contacted them. He determined that it was most likely due to expansion and contraction in the soil but was not due to settling and did not require any repairs. I was extremely relieved. If I ever do have problems, first phone call I will make.
Description of Work: Evaluate foundation for possible repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from American Crawlspace Solutions
glad everything is ok with your foundation! Thanks for leaving us a review!

Kimberly G.
05/2017
5.0
foundation repair
  + -1 more
Excellent. John did a careful examination of our home inside and out, measured for variations in floor height throughout the home. He spent more than an hour here assessing and educating us as to indicators of foundation problems and remediation measures--even though ultimately no services were needed at this time! John is professional and experienced in what he does. We would highly recommend him and his company.
Description of Work: We needed an assessment of cracks along brick work to determine whether we have foundation concerns that need to be addressed.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peter B.
05/2017
5.0
I emailed the company through their web site the night before and was surprised to receive a response early the next morning. The owner of the company, John, emailed me and we set up a time for him to come over and evaluate our concerns the day after my initial contact. He arrived at the exact time promised and I explained in detail my concerns. John listened very intently then went into the crawlspace to evaluate. It turned out that my situation was not severe enough to warrant his services at this time. Sure, he could have sold me on something I didn't need but obviously that isn't how he runs his company. I was impressed with his honesty and business ethic because there just aren't many companies out there today that will be this honest. He even made it a point to make positive comments from a competitor that did some work in my crawlspace several years ago. So even though we didn't get any work done this time I would definitely use him if needed in the future. When I find a person or company that shares the same values as me I make it a point to do business with them.
Description of Work: Crawlspace moisture and mold remediation.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from American Crawlspace Solutions
we appreciate your review and are glad everything is ok at your home!

Yanling W.
05/2017
5.0
basement waterproofing, foundation repair
  + 0 more
It went really well. Jeremy had no intent to sell me anything. He was purely helping me as a potential customer. He provided a lot of good advice.
Description of Work: I am buying a house that I think need waterproofing because of the negative grading. Jeremy came to inspect the house and give me an estimate. When he was there, I mentioned that the house might have foundation issue. Although Jeremy came for waterproofing, he said he could help look into foundation issue as well, but he did not have the right tools on that day. He came back three days later, with his tools to measure around the house. He came to the conclusion that the foundation was fine but might have some framing issue. He did all of this for free, and he made two trips! I told him that I would contact him after I close since I cannot cut the drywall open to do further inspection yet.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Beth A.
05/2017
5.0
basement waterproofing, wells
  + 0 more
Great. John was very professional and thorough.
Description of Work: Sump pump in crawlspace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from American Crawlspace Solutions
thank you!!

Mark K.
04/2017
5.0
basement waterproofing, foundation repair
  + 0 more
John and Jeremy and the entire crew were very knowledgeable and professional. They thoroughly explained our problem and offered possible solutions and allows us to make an informed decision on methods to correct the problem without trying to push us towards spending more money than necessary. The work was completed and we were very satisfied with the results. We highly recommend American Crawlspace Solutions to anyone in need of Crawlspace or foundation work.
Description of Work: Leveling of floor above Crawlspace due to inadequate foundation support and settling of foundation and pillars.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from American Crawlspace Solutions
We appreciate the opportunity to earn your business! Hope all goes well with the remodel!

Carter N.
02/2017
5.0
basement waterproofing, drain pipe, foundation repair
  + 1 more
ACS did a great job waterproofing and encapsulating our crawlspace. We received quotes from 5 companies. Their price was competitive and they gave me confidence in the job being done. Also the work was done much faster than expected, but still done with top quality.
Description of Work: Exterior french drainage system around the foundation of the house, crawlspace encapsulation, sump pump and dehumidifier installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,500

Response from American Crawlspace Solutions
we appreciate your business and that you took time to leave us a review. please let us know how we can serve your family in the future!

Jeff R A.
01/2017
5.0
basement waterproofing
  + -1 more
Great job start to finish. Highly recommend them!
Description of Work: Crawlspace encapsulation. Drainage system

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeff R A.
01/2017
5.0
basement waterproofing
  + -1 more
The wonderful crew and owner showed up on time and went to work with the arduous task of digging trenches and installing drainage pipes and gravel and sump pump. Once that was done, they did a complete encapsulation. Friendly hard working crew,great owners and excellent communication. Very satisfied and highly recommend this company!
Description of Work: Requested a quote for encapsulation. Received a prompt phone call and set up an appointment with one of the owners John Harman. John came when he said he would and did a thorough inspection of our crawlspace. Upon inspection,he discovered a water infiltration issue and then explained his recommendation to remedy. I felt John was knowledgable and explained the methodology and price to complete the repair. I agreed to proceed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,400

Response from American Crawlspace Solutions
we appreciate your business very much and look forward to serving you in the future. thanks for your kind words

Nikki G.
12/2016
5.0
basement waterproofing
  + -1 more
My first telephone call was so impressive. I had been given an estimate from a pest control company and felt it was unreasonable. I had never heard of encapsulation. Took time to answer questions and scheduled estimate. Came out and gave an estimate that was almost half the cost!!! I scheduled the installation and the job was completed the day scheduled. Everything was clean. I didn't realize how bad the humidity was in my home until it was gone!! True difference! I would definitely recommend ACS!!!
Description of Work: Encapsulated my crawl space and installed a dehumidifier with pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from American Crawlspace Solutions
thanks Mrs. [Member Name Removed]! Let us know if you need us in the future!

SANTANA B.
11/2016
5.0
basement waterproofing
  + -1 more
Jeremy was very professional when he answered the phone the day after the holiday. He came over and spent time answering all of my questions. He came across as very genuine and honest with what he thought.
Description of Work: I needed someone to come and inspect my crawlspace for mold issues. I needed someone that would be objective and honest with my situation and not try to sell me more services. I was more than willing to pay the cost of inspection as long as it came with an unbiased opinion.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from American Crawlspace Solutions
we appreciate your review!

betsy J.
10/2016
5.0
hauling services, basement waterproofing, wells
  + 1 more
They bring in a crew of hard working people and get the job done and clean up after themselves. They do exactly what they say they'll do. With the first house, the new sump pump went out after a couple of months, and they immediately replaced it. I wish all service companies were like ACS.
Description of Work: I have used ACS for two houses. The first house was a horrible dirt crawlspace in midtown Atlanta with rotten old insulation, terrible smell, mold, flooding whenever it rained. John (one of the owners) and his crew came in, removed the old insulation (as well as a lot of junk in the crawlspace), completely sealed off the crawlspace, installed french drains, a sump pump, a dehumidifier, encapsulated the entire crawlspace. Today the crawlspace has no water in it (after a big rain the sump pump immediately takes care of the water) and the air is dry and even fresh (the industrial dehumidifier they installed is amazing). The second house, which we recently purchased, has a crawlspace that was in much better shape. However it had plastic just sitting on the ground (not sealed or taped in any way) which was done by a contractor recently by the previous owner when the house was remodeled. There was a home-type dehumidifier, but the air was still damp smelling. This time Jeremy (the other owner) did this crawlspace. He took out the old plastic, encapsulated the crawlspace (they seal the new thick plastic to the piers and foundation walls), sealed off the outside air vents, installed the industrial dehumidifier used in my other house, and replaced the sump pump which was making a grinding noise. As a general comment, these guys really know what they are doing. I gave them an "A" for price because for the quality work they do, I believe their price is reasonable. This isn't to say they are inexpensive, but the nature of crawlspace repairs/solutions isn't cheap. For the first house, I got various bids and they were about in the middle. For the second house, I didn't even bother with other bids because I wanted these guys to do the job. The bottom line - if you want the crawlspace done correctly, these are your go to guys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from American Crawlspace Solutions
great to work with you again...we appreciate the review!

Adam G.
09/2016
5.0
hauling services
  + -1 more
It went very well. The responsiveness and communication was excellent and the whole job was done within a week - from the first phone call to completion.
Description of Work: We needed to have the crawl space under our house encapsulated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Response from American Crawlspace Solutions
thanks very much!

Contact information

120 Lantana Dr, Locust Grove, GA 30248

http://www.americancrawlspacesolutions.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Basement Waterproofing,
Wells and Pumps,
Foundation Repair,
Drain Pipe Installation,
Insulation,
Hauling,
Mold Testing & Remediation,
Water & Smoke Damage

FAQ

American Crawlspace Solutions is currently rated 4.9 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:00 AM - 5:00 PM

American Crawlspace Solutions accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, American Crawlspace Solutions offers free project estimates.
Yes, American Crawlspace Solutions offers eco-friendly accreditations.
No, American Crawlspace Solutions does not offer a senior discount.
Yes, American Crawlspace Solutions offers emergency services.
Yes, American Crawlspace Solutions offers warranties.
American Crawlspace Solutions offers the following services: Foundation Repair, Piers, Crawlspace Encapsulation, Closed Crawlspace Sytems, Sealed Crawlspace System, Sump Pumps, French Drains, Drainage Systems, Dehumidifiers, Vapor Barriers, Crawlspace Liners, Debris Removal, Water Removal, Moisture Control, Water Removal, Basement Waterproofing, Poured Wall Crack Injection, Mold Remediation
Sewage Removal

Contact information

120 Lantana Dr, Locust Grove, GA 30248

http://www.americancrawlspacesolutions.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 5:00 PM