Swimming pool specialists in design and construction, renovations and remodeling of gunite pools, pool plaster, tile, coping, deck resurfacing for individuals and companies in Atlanta and the Southeast.
Business highlights
49 years of trusted experience
Emergency Services Offered
Services we offer
Commercial Pools, New Pools, Remodeling Pools, Gunite Pools, Pool Plaster, Tile, Coping, Deck Work
Overall, the project could not have gone more badly. This, despite the fact that the overall design and landscape were as straight-forward as you might imagine. Specific issues include, the project is now 4.5 months late, and is still not finished. Work crews typically arrive at job site with little/no supervision, resulting in numerous mistakes and extensive rework (sometimes multiple times for the same task). Example highlights, 2 huge leaks in the pool, one due to the crew forgetting to seal the lights, the second from a PVC pipe mistakenly plumbed from the pool wall directly into adjacent ground. Original pool equipment installation was not level (not even close), not stable (concrete slab mounted on a slope, with the edge of the slab hanging out into thin air, and not to specs. Inspector said worst job he'd ever seen. When the pool had to be drained to repair the leak, the work crew pumped 17,000 gallons of water into neighbors yard (vs. pumping to nearby drain).
Description of Work: Watercolors LLC, a Pool Building company, built a 34 X 12' Gunite Pool, with pebble-tec finish and an automatic pool cover in our backyard. Watercolors also built a blue-stone deck and stacked retaining wall.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$80,000
Response from WaterColors LLC
The issues with the member's project were resolved more than four years ago. The company has undergone a number of major changes since his report, including a relocation and key personnel overhaul. We regret his unhappiness with the project; however, we do always stand by our work and strive to meet each customer's needs.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pavers and Hardscaping,
Pool and Spa Service,
Plumbing,
Lighting,
Landscaping,
Electrical,
Decks and Porches,
Concrete Pouring and Repair
FAQ
WaterColors LLC is currently rated 1 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
WaterColors LLC accepts the following forms of payment: Check
No, WaterColors LLC does not offer free project estimates.
No, WaterColors LLC does not offer eco-friendly accreditations.
No, WaterColors LLC does not offer a senior discount.
Yes, WaterColors LLC offers emergency services.
Yes, WaterColors LLC offers warranties.
WaterColors LLC offers the following services: Commercial Pools, New Pools, Remodeling Pools, Gunite Pools, Pool Plaster, Tile, Coping, Deck Work