Sterling Paint & Construction Services

Problem #1 is that they made a mess and killed some of my shrubs. It was a multi day project where they came out and pressure washed the pergola to clean it. Several plants in the surrounding area had some fibrous material stuck on them, which couldn't be removed, and several other shrubs died due to the chemicals they used. Problem #2 is that the staining was uneven and now I have several segments that are different shades. The lighter shaded areas don't seem to repel any water either. Problem #3 is the biggest problem. There are now several carpenterbee holes all over the pergola. We have had carpenter bees make homes in our fence before, but the origional seal kept the bees off the pergola. We have had this pergola for 5 years, and not one carpenter bee issue until we had it redone by Sterling.

The quote wasn't the lowest I had but with the Angie's List discount it was pretty close. Ben was up front about what additional repair work might be needed once they were on site (like the chimney) The crew showed up promptly every day and did a very professional job. Malcolm was responsive to a few requests I had once they got started. After the job was complete and I had paid, I found a couple of items I had missed during the inspection When I contacted Ben (email works best) he got right back to me and had them fixed with no additional charge. Very pleased with the work overall.

I did get an email from Mr. Hawkins suggesting a time to provide me an estimate. I emailed back to suggest/request other options as i was not available then. I did not get a response back to that, or the 2nd attempt to reschedule several days later.

Flow of work and completion were great!

The workers did an excellent job. They showed up everyday at 8:00 and stayed until 3:00. They cleaned up the debris. They were very skillful . The rotten wood at the roof line was difficult to reach and repair, however they brought their ladders and tackled the job.

They were on time and clean...i have no complaints. the estimate was accurate they showed up did the job over the weekend and on Monday the office was ready to go.

Mr. Hawkins only came to the house the first time we met. I had to send pictures and call to tell him when something was no done right, which was often. Painting was done without even removing hooks from walls, Sheetrock repair was not square, dust from sanding left everywhere, I could go on. No response from contractor for over six weeks two different times. $5,000 job took FOUR months. ultimate had to pay another contractor to finish the job. And, then Sterling sent me a bill 5% higher than original quote. Do not hire.

great job, explained every step in service and timely completion

Sterling's performance was outstanding! They used traditional wood siding and trim and took down, repaired and replaced the window shutters as requested. They were the only bidder that agreed to this request/requirement, which was, along with their guarantee to protect the foundation planting and no pruning, was the primary reason I awarded Sterling the work. Bn Hawkins, Sterling's manager. was a pleasure to work with.

They replaced the wood with Hardi-plank on the soffits and several areas of the chimney exterior, and matched paints to the original colors.

Very professional, personable and accommodating workers did excellent job and were on time or early each day of the project. Went above and beyond to replace difficult garage door locks. Ben Hawkins and his crew were all great to work with. Will use them again.

I was inquiring about a quote to paint the house. We set a date to have them come and look at the property, but then I didn't hear back. Turns out the guy got sick. They apologized, but even after a few more message back and forth, I never got the quote. It started to feel as though I was chasing them down. Just time to move on to the next company.

Great- Ben is just great to work with.

He is doing a really good job. He is one that keeps in touch with you, and let's you know what is going on. He returns home calls, which is nice. I have used him in the past as well.

They did a fantastic job! The house is a rental, and the renters left it in VERY poor condition. The outside was also very weathered due to its age. But, when the crew got done, the house looked like Brand New, inside and out. They were very prompt, did VERY detailed and professional work, and the the price was VERY reasonable. I will absolutely hire them again if I ever need any house work done, and I highly recommend them to everyone.

I have never worked with such a diligent group of craftsmen. They made sure that every detail was done perfectly. They listened to our questions and requests throughout the process and gave us the feeling that they genuinely care that the customer is pleased with the work. We have hired several contractors and this group was the most professional group we have worked with. We are so happy with how the paint and deck turned out. They worked on the paint prep and sealing work, the paint, and the construction work with the care someone would use on their own home.

Wonderful!! I couldn't have been happier with the quality of their work and their service. I would recommend them to anybody.

It was a free quote. The guy ended up with the flu. He apologized, but I never got the quote from them. He responded to my inquiry right away by email.

A+ service at a fair price. The crews that came to our house were professional, prompt, courteous,and cleaned up every day. Ben Hawkins was our contact person and was easy to deal with and always returned emails or calls. The work was of first quality and came with a warranty. We would definitely recommend them to friends and family.

Fabulous! Courteous crew. Great results! Even offered other services to complete exactly what was needed (broken blind replaced, folding doors repaired). Will definitely recommend to friends!

They were very good. I have no complaints with the painting. The only complaint I had was that the basic carpentry was fine, but I had to get a part of the roof done over because it did not look that great. They were perfectly willing to do it until I was satisfied.

The men that they brought were their own men, they were not random men that they picked up off the street. They were full time employees and were very polite. They were able to schedule a time that worked well for me and showed up on time. He also did not require me to pay a dime BEFORE the work was completed. He even stated "You do not have to pay anything until you look at the work and are pleased with the outcome." I would not hesitate to go with them again! They will be my first choice for my next project.

I will be using them again this summer. I will be putting on a screened in room.

Easy to work with and happy with the end result.

We have hired Sterling for multiple jobs over the last couple years - at two different properties. I always think the quote is fair and well detailed. We occasionally run into a small extra charge in addition to the quote (most recently less than 1%), but it's always reasonable and clear. Ben is very responsive and professional (and nice). The quality of the work is good and if we have any questions or issues, they are quickly addressed. We are just about to embark on a new project at a new home that he will be quoting.